Is - that any cat with support guys?

I can't sync my iPhone 4S with my PC (win 7).
However, I can sync my iPad with the same machine. And also, I can sync my iPhone with the virtual machine on the same PC.

So the question, no cable, not in the iPhone and not in iTunes itself.

The problem that I could not have a correct setting of the iPhone on my PC.

Please give me solutions for this problem.

iTunes: 12.4.1.6 (last).

iOS: 9.3.2 (13F69; the last).

PC: win 7

I rebooted everything in different order, it has not helped. I is turned off and back on drivers and reinstalled them he helped. I cleaned the Lockdown folder, it did not help.

Also I have not found any cat that I can use to contact the support team.

Kind regards

Dmitry

Here are the steps to try if your iPhone is not recognized or cannot sync.

If iTunes does not recognize your iPhone, iPad or iPod - Apple Support

About a conversation with the support, start here. See left 'Talk to Us '.

Contact - Support official Apple

Tags: iPhone

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