is this a scam or is it legitimate - received a call from Microsoft to refund money for software that supposedly has stopped working

Similar Questions

• "HOST PRECESS FOR SERVICES ARE WINDOWS HAS STOPPED WORKING" THIS MSG TO POSTER AT STARUP WINDOWS

  "HOST PRECESS FOR"HOST PRECESS FOR SERVICES ARE WINDOWS HAS STOPPED WORKING"THIS MSG TO POSTER AT STARUP WINDOWS.

  WHAT THEN THIS WINDOW WILL STOP APPEARING?

  Hi yogesh,

  Thank you to contact Microsoft Community and we will be happy to help you with your concern.

  According to the description, you get a boot error message.

  This problem may occur if there are incorrect settings in Task Scheduler.

  Perform the steps mentioned below and see if it helps.

  a: Start Task Scheduler type in the search box and click on enter.

  b: Expand and go to the Task Scheduler Library -> Microsoft -> Windows -> CARS.

  c: Click the View menuand then enable Show hidden tasks (so that a check mark appears next to it).

  d: Right click RACTask (Windows 7), and select disable so that the status appears as disabled.

  Answer to us if you are having problems with the message error starting or any other issue of Windows, and we would be happy to help you.

  Good day!

  Hope this information helps.

• Dell 2230 Laser Printer sometimes I get this message: host driver printer for 32 bit applications has stopped working.

  Recently, I started using a new computer - a Dell Precision M6700 with Windows 7. Previously, I used a Dell with Windows XP and had no problems with my printer. Now, I have intermittent problems with get this printer to work. Sometimes it works fine, but sometimes, I get this message:

  Host driver printer for 32 bit applications has stopped working. I clicked so he could find a solution online, and it is never able to find one. I just get another message that says:

  An unknown error occurred while printing.

  Problem event name: APPCRASH
  Application name: splwow64.exe
  Application version: 6.1.760.1.17777

  Do you recognize this problem and is there a solution?

  Hello

  I suggest to go through the steps from the link provided and check.

  Printer in Windows problems

  http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

  Method 2:

  If the problem persists, you can also run a full scan using the Microsoft Safety Scanner and check.

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  Note: there is a risk of data loss if all the files are infected and which can be removed in the cleaning process.

  You can also contact Dell to:

  Product support

  http://www.Dell.com/support/troubleshooting/us/en/04/troubleshooting/ProductSelector

  Hope this helps and keep us posted.

• I have Acrobat 9.5 and when I try to create > pdf from a scanner, it shows an error "Adobe acrobat has stopped working". Is it possible that I can use this feature?

  I have Acrobat 9.5 and when I try to create > pdf from a scanner, it shows an error "Adobe acrobat has stopped working". Is it possible that I can use this feature?

  Providing you have Acrobat 9 installed in an operating system for which Acrobat 9 is compatible then you can use the feature.

  So, you need a scanner connected, turned on, and the software installed. Acrobat 9 "prefer" TWAIN drivers.

  Always visit the site of the provider of the Analyzer and download - install the latest version of the greatest software.

  n.b., The Acrobat 9.x product family moved in the middle of the "End of Support" year 2013.

  Thus, the family of products Acrobat 9.x is not compatible with contemporary operating systems.

  Be well...

• Registration for the web function has stopped working in my copy of photoshop elements 12.  I get this message "the operation could not be completed.  The system cannot find the path specified"reset preferences was not fixed.

  Registration for the web function has stopped working in my copy of photoshop elements 12.  I get this message "the operation could not be completed.  The system cannot find the path specified"reset preferences was not fixed.

  My os is windows 7.  elements of 12 worked fine for several months and then save for web stopped working

• Receive phone calls from Microsoft Technical Support. Is it a scam?

  I continue to receive phone calls, saying they are Microsoft technical support they said that I have problems with my computer and press the windows button and r to pick up errors in the event they then gave me a code to seek this place which grew up mistakes they said then that they would pass me to a technician who would delete these for me and to speed up my compy before it crashed .i their said that I was on my way while they ring back later I'm good at persuming this is a scam and could they have already gotten access to my computer

  If the scammers already accessed your computer depends on if you gave them access to your computer.

  Suggest you read the following:

  http://www.Microsoft.com/security/online-privacy/msName.aspx

  http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

  http://ask-Leo.com/i_got_a_call_from_microsoft_and_allowed_them_access_to_my_computer_what_do_i_do_now.html

  If they call back tell the caller that you have contacted the police.

• I have microsoft 2000 version of picture it, and it has stopped working. What can I do, as I have 3000 photos downloaded in this format, Ken

  I use microsoft picture it, version 2000. This software has been a recurring problem, first of all just slow down my computer when saving a photo, now not even open. I have over 3000 photos saved in this version. What should I do, Ken

  FWIW... MS Picture It! 2000 is an obsolete program and will continue to cause problems, even if you manage to find a way to run it. If you have the original install CD... It may be interesting to try to uninstall/reinstall the program, but there may be problems if you are running Internet Explorer 7 or 8. You can also try running them in Compatibility Mode for Windows 2000.

  I would certainly create a system restore point before uninstall/install any software.

  I can only imagine that you have saved your pictures to .mix format which is not compatible with other image editing software.

  IMHO... your best bet for the future would be to convert the .mix in .jpg or .png format files so they would be compatible with current image editing software.

  There is always a trial of 60 days of MS, Digital Image Suite 2006 download. This software will be compatible with your .mix files and using the MiniLab you can batch convert them in .jpg format. (the number of files that you can convert at any given time will depend on your system resources I'm guessing 50 might be a place to start)

  (FWIW... it's always a good idea to create a system)
  Restore point before installing software or updates)

  Microsoft Digital Image Starter Edition 2006
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=7C3B3DED-A15F-48C5-B724-7796FE8C151E&displaylang=en

  Another option...

  If they are single image files created in
  MS Picture It! and aren't projects in layers...
  (pages album, greeting cards, collages, etc.)
  the following information should be helpful to you:

  The evaluation version of PolyView may allow
  lot to reformat your bigger .mix files
  quantities.

  You can download an evaluation copy to the
  following link:

  (FWIW... it's always a good idea to create a system)
  Restore point before installing software or updates)

  PolyView
  www.Polybytes.com
  (Go to...) Downloads / PolyView 4.43 Setup
  Program)

  When you open PolyView... go to...
  File / Format Conversions...

  Navigate to the folder that your .mix files
  recorded in and open the drop window and
  Choose "All Files".

  On the left, click on the button "add all".

  On the left, click on the button "continue"...

  Choose your JPEG Format 'Destination '.

  Choose your JPEG quality... 100

  Choose a 'Destination folder '...

  Left click on the button 'start '.

  Good luck...

• I get a message that "GfxUI has stopped working". How do I fix this? If I try to use Moxilla firefox, it sometimes will not respond.

  A week ago I installed a Windows Update.  Shortly after, I tried to open Moxilla Firefox and received the error message "GfxUI has stopped working".    Moxilla Firefox program displays a message "Not responding."  When I re - try, most often Moxilla Firefox will open on the 2nd attempt.

  Your question belonged to a forum of Firefox.  Start here: http://support.mozilla.com/en-US/forums

• "OffSpon.EXE has stopped working" what? Then, the PC crashes! How did you fix this? Terry.

  I get this: "OffSpon.EXE has stopped working" what?  Then, the PC crashes! Details in the box of the article reads as follows: the problem signature: problem event name: APPCRASH how you fix this?

  Application name: OffSpon.EXE

  Application version: 0.0.0.0

  Application timestamp: 4b8a345a

  Fault Module name: sftldr_wow64.dll

  Fault Module Version: 4.6.1.10263

  Timestamp of Module error: 4c8e9b5e

  Exception code: c0000005

  Exception offset: 0007dc96

  OS version: 6.1.7601.2.1.0.768.3

  Please help, as this plant without notice with this blue background

  Terry.

  offspon.exe is the process that displays rotating advertisements in Microsoft Office Starter Edition.

  "offspon.exe has stopped working".
  http://answers.Microsoft.com/en-us/Office/Forum/office_2010se-Word/offsponexe-has-stopped-working/12f32770-885c-E011-8dfc-68b599b31bf5

• Photoshop opens not because of the "licensing has stopped working for this product."

  I bought Photoshop CS3 years there, like a box, not a download (probably about 6 years).  He had worked like a charm, but the other day it does not open and gives me a message that "licensing has stopped working for this product. Anyone has any ideas on how to get this working again?

  Please refer to: error: "License has stopped working". Windows

  Error "Licensing has stopped working". Mac OS

  Concerning

  Stéphane

• Cannot start my old Photoshop CS4. Error: 150:30 license for this product has stopped working

  I can't use my PS CS4 because it seems that licensing has stopped working. I restarted the Mac several times, but this error seems to persist.

  This is a very common mistake with CS4. This means that the licensing is broken. For people not really be aware of Terminal, my best answer is to suggest a new installation of your disks to solve this problem. You need to reapply the updates.

  From the help > part update does not work well, to download and install your updates (Photoshop, Bridge, Adobe Camera Raw) from here, product updates.

  This happens usually when Photoshop is moved to another computer, from a backup as Time Machine, or even OSX Upgrade to Yosemite.

• Got call from abroad voice asking me to allow access to my computer. Call from Microsoft said? Is this a scam going around?

  received a call from foreign voice asking me to let him access my computer, said that it was for my call from Microsoft. Wanted to help me with my problem.

  First I called Microsoft and don't think that they work this way. Also, this same thing happens to my friend here in Idaho a couple of weeks. Is this a scam going around and if it is why didn't Microsoft addressed the issue in a public way?

  Fake phone calls to technical support

  Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  Microsoft issues never not solicited for phone calls of support or security.

  These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

• I have received several calls from a company called the Technical Department of "eprotectionz" offering to get rid of the virus, is this a hoax?

  Hi there, hope someone can help me on this issue.

  I received several calls from a company called 'eprotectionz' technical department which proposes to rid your computer of an "infection" (no virus) apparently slowing down Windows. In a first time, I finished the callwhen they began to ask questions about my computer.  They are appatently a global company - I am based in Australia and on checking their site, they operate out of the Australia and other countries. Their phone number here in Aust is 02-8091-0114. This company is legitimate.  I become more suspicious when they ask to enter my computer remotely while I followed the instructions to remove the so-called infection.  I don't trust everybody these days and trust no one! What do you think?? Thanks in advance,

  Australia. Take a look at this, mate.

  http://www.troyhunt.com/2012/08/virus-scams-social-engineering-victims.html

  E protection in action http://www.troyhunt.com/2012/04/type-www-ok-w-w-w-d-o-t-antagonising.html

• I received a call from < removed > telling me that they would help my dose of my windows problems. Is it a scam?

  I received a call from the saying that they would help my dose of my windows problems. Is it a scam?

  Hello

  They are cold, you try to pick up the 'business' calling

  It's a scam.

  Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

  You are the only person who knows if you gave them remote access.

  If you gave them remote access and you do Internet banking, contact your bank, to explain, and change passwords.

  If you use your online credit card, cancel and get a new one issued to you.

  And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  And Microsoft does not contact you unless YOU have made prior arrangements with them to do.

  There is an article in the link I'm you provide at the end of this one

  Read this Information from Microsoft:

  "Avoid scams to phone for tech support.

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Don't be fooled of unsolicited calls. Don't provide personal information.

  Here are some of the organizations that cyber criminals claim to come:

  • Helpdesk Windows

  • Windows repair center

  • Microsoft technical support

  • Microsoft technical support

  • Windows Support Group Technical Department

  • Microsoft Research and Development Team (team of Microsoft R & D)

  See you soon.

• Call from Microsoft Security, is it a scam?

  I got a call from "Microsoft Security", informing that my computer has been hacked and tried to get me a "pin" entry that they would provide. When I wondered where they were on they notify that they were "security for Microsoft" I didn't responded and asked a phone number back to them. The number is 253-220-7222, but I was not called again.

  I suspect that it was a scam. Do you have any advice?

  Hello

  Yes, it's a SCAM!

  Avoid scams to phone for tech support
  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
  Watch groups. Arm yourself with knowledge.

  The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
  (FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
  (BJA).
  http://www.ic3.gov/complaint/default.aspx

  No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
  computer. So that's the fraud or scams to get your money or worse to steal your identity.

  Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
  phone calls to help you fix your computer
  http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

  Scams and hoaxes
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

  Microsoft Support Center consumer
  https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

  Microsoft technical support
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Microsoft - contact technical support
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">