Issue of paths HPSupportSolutionsFramework.exe
I had a virus to take possession of my pc, I have since then had to reinstall windows and start over twice. I deleted the HP disk partition and have lost 7 - zip and all HP, my pc software are HP2000-2d70DX, my warranty expired 2 months ago. I tried to download the Application HPSupportSolutionsFramework.exe paths problem, and is now showing in the ccleaner registry when I anylize. I anylized to see what was going on with the program, why his does not start. I need to know how I can get this get back, path of the disk partition, back to normal, I deleted, in the hope of getting rid of the virus. As you can see, I'm not very smart with computers.
Hi there @Serenitymine,
To provide you with steps that will be specific to you could you please answer with operating system you run troubleshooting: Windows operating system am I running?
In the meantime, I read your post on the Forums of HP Support. I understand that you have a problem with the HP Support Framework.exe file.
I suggest to uninstall HP Support Assistant, restarting the laptop and then reinstall the HP Support Assistant.
As for the score, unfortunately, when you delete a partition all data on this partition has been erased. If you had programs on etc. there. You will need to download it again.
If please re-post and let me know if any of the troubleshooting worked.
Thank you.
Tags: Notebooks
Similar Questions
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path &; file.exe
Hi, I'm making a program that call 'photos' and display in labview front but when I have this program file.exe... my construction program isn't calls photos... .i join the program
How can I make my program exe call 'photo '?
Hello thaeralhwaiti,
According to Gerd, the 'current path of VI' primitive returns the path to the current VI. If the VI is built into an executable file, the path returned will be also inside the executable. If you placed a marker on the wire or built executable for debugging (http://digital.ni.com/public.nsf/allkb/8DA679805915DE40862572D5007B2F70 - can be useful when you are trying to identify what has changed in a built exe!) you would see that the path is now
/ .exe/RFID Read.vi not Read.vi of RFID. If you want to get the executable file is in, you must either use a different path for the band to get the executable file is or use the antiderivative of the Application directory instead.
More information about this behavior with a quick Internet search, this knowledge base is probably what you're looking for:
Knowledge Base: why my executable doesn't work when you use the constant path of the current VI?
http://digital.NI.com/public.nsf/allkb/FD7DE8BC8FFC256C862565F4006BE363
Kind regards
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I'm on Windows 8.1 and I tried to use "Run as Administrator" on setup.exe. What else can I try? Or is there a different process / workaround to return to XI? Yes, Norton Antivirus is disabled.
Mohd, since the DC version, this is what started me down this unfortunate path first place, I went to Adobe - Adobe Reader: for Windows: Adobe Reader 11.0 - installer multilingual (MUI): thank you and downloaded
Adobe Reader 11.0 - installer multilingual (MUI).
Download, install, update 11.0.13 all went well and it seems to work fine.
I'll be MUCH more careful and what updates I accept in the future.
Thank you for your help.
Terry
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[Help] LabVIEW issues finding paths...
Is the 'tools'-'Options'------"Paths"------"Search paths" stored on the PC running LabVIEW or stored in the currently open VI?
Also can I specify paths of research, for example: "
-...-..." \.. \Library\MyLib\* ". Is the recursive search? i.e. If there are subfolders with subfolders is he digging you are looking for the missing VI?
The question I have is that I have a project in a directory structure defined by a control program Setup IE:
Y:\test Equp\Project\Modules\Library\MyLib\ * (there may be one or more subfolders contain the VI).
Y:\test Equp\Project\Modules\MyApplication\ * (there may be one or more subfolders contain the VI).
On the target, the structure may be:
C:\Final\Library\MyLib\*
C:\Final\MyApplication\*
The question is when I copy the files from there: on my PC C: on the PXI rack and open top level VI in "MyApplication", LabVIEW can not see the files in the "MyLib" until I say where a VI is in each subfolder in the "MyLib". It is a pain, especially if I make changes and transfer the file in my PC as I also go through the process again!
If I can spec a search path for library files, then just find them on my PC or PXI rack...
Thank you
ChristopherPovey wrote:
Is the 'tools'-'Options'------"Paths"------"Search paths" stored on the PC running LabVIEW or stored in the currently open VI?
It is specific to this PC. It is stored in the file labview.ini.
Also can I specify paths of research, for example: "
-...-..." \.. \Library\MyLib\*' You can, but this isn't really the solution to your problem.
Is the recursive search? i.e. If there are subfolders with subfolders is he digging you are looking for the missing VI?
This is the meaning of the asterisk at the end of LabVIEW help:
After selecting the directory, LabVIEW inserts the path in the text box next to the Browse button. You can change the path in this text box. When you select a path, LabVIEW search normally in this directory, but not its subdirectories. You can do the hierarchical search by adding an asterisk (*) for the new element of path. For example, enter LabVIEW / *, LabVIEW\ *, or LabVIEW: * search in LabVIEW and its subdirectories.
The question I have is that I have a project in a directory structure defined by a control program Setup IE:
Y:\test Equp\Project\Modules\Library\MyLib\ * (there may be one or more subfolders contain the VI).
Y:\test Equp\Project\Modules\MyApplication\ * (there may be one or more subfolders contain the VI).
On the target, the structure may be:
C:\Final\Library\MyLib\*
C:\Final\MyApplication\*
The question is when I copy the files from there: on my PC C: on the PXI rack and open top level VI in "MyApplication", LabVIEW can not see the files in the "MyLib" until I say where a VI is in each subfolder in the "MyLib". It is a pain, especially if I make changes and transfer the file in my PC as I also go through the process again!
If I can spec a search path for library files, then just find them on my PC or PXI rack...
Thank you
The location of subVIs is saved with a VI, and it is a relative path. As you move the two directories should not be a problem finding the subVIs when you open the first level VI, so it is unclear why there is a problem here. You load VIs dynamically?
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What is hpsupportsolutionsframework.exe?
What does this service do? What happens if I kill it with Task Manager? How can I prevent it from running? I have a HP Pavilion P6370T, with Windows 7 Home Premium 64-bit with service pack 1. I've run with full administrator privileges.
??????????????????
http://HP-support-solutions-framework.software.informer.com/
http://www.shouldiremoveit.com/HP-support-assistant-6831-program.aspx
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Hello everyone, newbie here with a weird problem. Looooong time FF user and could care less about IE or Chrome. I recently did a backup of my Acer Aspire One with Win7 Starter user, as I have before, to an external and everything seemed fine except when I tried to launch FF, I received a message that the shortcut can not locate "firefox.exe", I want to remove the shortcut? WTH? So I try the search of the entire computer for him and of course he went. So I try to reinstall FF with an .exe from a previous installation of upgrade and even though she acted as if it might work, but then I got the message "interrupted installation". Bleerg.
OK, so I opened IE11 here to download a new copy from scratch. IE seems to find the download page of Mozilla very well, but it displays a blank window. I see some elements of the download page, but not the necessary parts, which are visible on IE on my Toshiba (which I did to see what missed me). I tried the same thing with Chrome, just in case IE has, um, ignorant of Mozilla. No, same issue with her.
So now I run CCleaner Registry Cleaner to see what might appear and this is there are a handful of questions firefox.exe. As I am on my Toshiba to ask for help, I have to manually type in what I show on my Acer:
Default invalid icon C:\Program Files\Mozilla Firefox\firefox.exe, 1 HKCR\FirefoxHTML\DefaultIcon
Open with Application issue "C:\Program Files\Mozilla Firefox\firefox.exe" - osint-url '%1' HKCR\FirefoxHTML\shell\open
Default invalid icon C:\Program Files\Mozilla Firefox\firefox.exe, 1 HKCR\FirefoxURL\DefaultIcon
Open with Application issue "C:\Program Files\Mozilla Firefox\firefox.exe" - osint-url '%1' HKCR\FirefoxHTML\shell\open
Default invalid icon C:\Program Files\Mozilla Firefox\firefox.exe, 1 HKCR\ftp\DefaultIcon
Open with Application issue "C:\Program Files\Mozilla Firefox\firefox.exe" - osint-url '%1' HKCR\ftp\shell\open
Default invalid icon C:\Program Files\Mozilla Firefox\firefox.exe, 1 HKCR\http\DefaultIcon
Open with Application issue "C:\Program Files\Mozilla Firefox\firefox.exe" - osint-url '%1' HKCR\http\shell\open
Default invalid icon C:\Program Files\Mozilla Firefox\firefox.exe, 1 HKCR\https\DefaultIcon
Open with Application issue "C:\Program Files\Mozilla Firefox\firefox.exe" - osint-url '%1' HKCR\https\shell\openActiveX/COM issue InProcServer32\C:\Program Firefox\AccessibleMarshal.dll
HKCR\CSLID\{0D68D0-D93D-4D08-A30D-F00DD1F45B24}
Request path problem firefox.exe - C:\Program Files\Mozilla Firefox\firefox.exe
HKLM\Software\Microsoft\Windows\CurrentVersion\App Paths\firefox.exe
Rule invalid firewall {9A-4A5961-565B-4974-A729-C9D5EE3FFC6E}-C:\Program Files\Mozilla Firefox\firefox.exe
HKLM\SYSTEM\ControlSet001\services\SharedAccess\Parameters\ FirewallPolicy\FirewallRules
Rule invalid firewall {53rd-3 192 - etc etc etc... 9EEC} - C:\Program Files\Mozilla Firefox\firefox.exe
HKLM\SYSTEM\ControlSet001\services\SharedAccess\Parameters\ FirewallPolicy\FirewallRules
Rule invalid firewall {9A4A5961-etc etc etc... FC6E} - C:\Program Files\Mozilla Firefox\firefox.exe
HKLM\SYSTEM\ControlSet002\services\SharedAccess\Parameters\ FirewallPolicy\FirewallRules
Rule invalid firewall {53rd-3 192 - etc etc etc... 9EEC} - C:\Program Files\Mozilla Firefox\firefox.exe
HKLM\SYSTEM\ControlSet002\services\SharedAccess\Parameters\ FirewallPolicy\FirewallRules
Just before running CCleaner, I did all Windows Updates pending with the exception of one published this week. I always wait a month. I have fixed all issues selected.
But what I saw was everything about IE11.
I uninstalled I could FF but I still have the Service of Maintenance of Mozilla installed 29.0.1, if this is of any help to him who can give me help.
I briefly considered emailing Setup files to myself so I can open gmail via IE11 to see if I could sneak this way FF, but I think that gmail does not .exe attachments.
Any help brain big FF and FF community members big brained will be highly appreciated.
Iggymon, 10/07/15, 545 p CDT
Uninstall the Firefox on your computer {web link}
DO NOT REMOVE your profiles.
After that, restart the computer. Do a registry scan / repair.http://www.mattsilverman.com/2009/06/how-to-download-Firefox-without-a-Web-browser.html
In addition,
Using another computer, Download Firefox Download Full Version for all languages and systems {web link} on a USB key. After that, plug your system on the go.
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Windows 8 explorer.exe crash/restart of cycle - all solutions?
I was stuck in the cycle of crash/restart explorer.exe since September now and I am curious to know if there are definitive solutions. A fix would be nice...
DetailsI installed Windows 8 Pro x 64 September 18 (reliability monitor information). The first instance of this crash/restart cycle was September 24. Then, I tried to find out what happened on this day: there was an automatic installation of an update of definition for Windows Defender (KB2267602 (definition 1.137.336.0).) Looking at the previous day, the following are installed:- Google Drive
- Update Google Helper
- Microsoft Hardware USB keyboard
- Microsoft Hardware USB mouse
- Generic Non Plug-and-Play monitor
- AccuWeather.AccuWeatherforWindows8
- InvokeITLimited.TableClock
According to the reliability monitor, the problem occurs about fifteen to twenty-five times a week. The level of reliability varies from 1 to 4. (I don't know what the vertical scale means that there is no label.)In Event Viewer, this is a typical mistake:The failing application name: explorer.exe, version: 6.2.9200.16433, time stamp: 0 x 50763312The failed module name: ntdll.dll, version: 6.2.9200.16420, time stamp: 0x505ab405Exception code: 0xc0000374Offset: 0x00000000000ea485ID of the process failed: 0 x 1248Start time of application vulnerabilities: 0x01cdd502eff7d1ecThe failing application path: C:\Windows\explorer.exeThe failed module path: C:\Windows\SYSTEM32\ntdll.dllReport ID: a991c3a6-4169-11e2-be88-e06995f573cdFaulting full name of the package:ID of the failed package-parent application:Every mistake I checked has the same code exception and faults of program and modules. (Besides - I tried to click on the "Event log online help" link but get an error itself is in error, but it's a slow minor compared to the issue of cycle explorer.exe crash/reboot.)I just started going through applications Windows 8 and uninstall, in hope, where is the problem. (One interesting thing is that the issue almost never happens when I'm not using my computer - it occurs most often when I save a file in a program (it is often with Photoshop Elements, but this is not the only program that seems to induce the cycle crash/restart).) At least the file I save is not damaged...Information SystemWindows 8 ProProcessor: Intel Core I7-3960 XRAM: 32 GBSystem type: 64-bit OSMotherboard: Intel DX79SIGraphics card: NVIDIA GeForce GTX 670Paving work my OS ("Refresh") is not really a solution (solving a problem by clearing, it is not a fix - it is a hope).Just for fun, I ran scf - he said he couldn't find any errors ("Windows Resource Protection not found any breach of integrity.").Thanks for reading in a lengthy post.StuartYou are welcome.
After the back if the problem persists.
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AcroTray.exe has stopped working - environment Terminal
In view of the terrible way that adobe is accessible for the support, I will try that with hopefully some results.
Our users started getting errors using Adobe Reader X after installing Adobe Acrobat DC. They receive the message "Acrotray.exe has stopped working".
We paid licenses so would ask for support on this issue, what is AcroTray.exe, component of domain controller, which generates the error. I'll explain our environment.
We have a customer with 50 + users who all sign on four Terminal Server in Windows 2008 Standard x 64 servers. On this server, they have several applications such as Office,
Adobe Reader X and many others.
The customer asked to install Adobe Acrobat DC on four servers next to the existing installation of Adobe Reader X. After the deployment of DC, received users
Acrotray.exe random error messages. Some get it when they connect to Windows on the Terminal Server and others get it when generating PDF.
We cannot reproduce the error using a test account on the same server as users, the user of this test is a copy of a normal user.
Two examples of the Windows event log: Applications.
01 server event log (05-mar-2016 18:17:24)
Name of the failing application: acrotray.exe, version: 15.6.30060.15959, time stamp: 0x5595fe57
The failed module name: ntdll.dll, version: 6.1.7601.23338, time stamp: 0x56a1c6e6
Exception code: 0xc0000374
Offset: 0x000ce843
ID of the process failed: 0xf34
Start time of application vulnerabilities: 0x01d17702e19a0cfc
The failing application path: D:\Progs\Adobe Acrobat DC\Acrobat\acrotray.exe
The failed module path: C:\Windows\SysWOW64\ntdll.dll
Report ID: 202e502c-e2f6-11e5-9594-005056964fb8
Server 03 event log (2016-mar-07 10:11:12)
Name of the failing application: AcroTray.exe, version: 15.6.30060.15959, time stamp: 0x5595fe57
The failed module name: ntdll.dll, version: 6.1.7601.23338, time stamp: 0x56a1c6e6
Exception code: 0xc0000374
Offset: 0x000ce843
ID of the process failed: 0x40cc
Start time of application vulnerabilities: 0x01d178514ac5c12e
The failing application path: D:\Progs\Adobe Acrobat DC\Acrobat\AcroTray.exe
The failed module path: C:\Windows\SysWOW64\ntdll.dll
Report ID: 8914298e-e444-11e5-9e85-0050569654e0
Someone there experience in this and maybe he can tell how to fix this?
Thank you!For those who have the same problem, I think I found the issue of the cause. When you remove the following windows registry key we found have no more problem with acrotray.exe.
[HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\2015]
In this key are 3 keys of void, all 3 keys must be removed, or the key to 2015 should be removed in general. This solved the problem for us.
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UNC path containing spaces not supported?
Hello
I'm trying to bind 2 ThinApp whole package using the RequiredAppLink parameters. 2 packages are stored on a network share.
for example
thinapp\repository\Application-1.exe
thinapp\repository\Application-2.exeRequireAppLink doesn't seem to work (no error/warning reported), maybe it's a related issue "spaced path?
I problably misunderstand how RequireAppLink works, could you please help?
Kind regards
Sam
If you use RequiredAppLink and linking would fail, you will get an error.
In the documentation , it says that you cannot import shortcuts, you can import only the primary data container, maybe it's your case.
Take a look at the documentation and if all else fails, try LogMonitor your ThinApp.
Ondrej Zilinec - Cievo
... Good question is half the answer...
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How the railways vi within the exe works again?
I thought I had this figured out, but now I'm not sure. So I a vi (lets call it MyVI.vi) in my project I have call dynamically so I need to know his way. The vi is C:\Projects\ProjectName\MyVisSubfolder\MyVI.vi in the development environment. When I build an exe, the vi path is: C:\MYEXE\MyVisSubfolder\MyVI.vi It's logical that I get that screws are in the same folder they are in development, but the path now includes the executable.
Know well I decided to change my a bit development environment folder structure (no particular reason), and my vi is now located at C:\Projects\ProjectName\DEVELOPMENT\MyVisSubfolder\MyVI.vi. Basically, I just moved all my files one folder down. Know my project is broken because LabVIEW points the way to my vi is now: C:\MYEXE\Projects\ProjectName\DEVELOPMENT\MyVisSubfolder\MyVI.vi
Why is it now, including all records above the vi? My project is located in the folder 'DEVELOPMENT' and previously in the folder "ProjecName". Previously, he did not understand he just "ProjectName" folder subfolder where the vi, why is it different now? Has anyone experience this problem?
The EXE will duplicate as much of the structure of folders as necessary to get to the point where all of the contained files share a common path. This can also be described as enough of the path to allow work-related paths (in other words, if your done VI reference as a file to...-.. \Another_Folder\subVI.VI, the exe will include at least two levels above the current vi so that the...------..------path is valid). Sounds like when you moved your folder of development, you have continued to make reference to some screws that has not moved, and now in order to preserve the structure of relative path the EXE to include much of the way.
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W530 - explorer.exe crashes right vs .exe files.
So when I rightclick a file exoplorer will chrash .exe and restart... started happening since I've switched back to nvidia optimus. earlier, I had it established for discreet graphix in the bios.
I have the original lenovo driver installed, then nvidia's latest update.
can not manually update the intel driver however.
any suggestions? Explorer thinking im crashes due to switchable graphix issue when right a .exe file. What can I do? Reinstall the nvidia driver does not help. I refuse to go back to the old driver because I need it to play BF4.
Thank you!
/ M
OK, that's too funny... Ive been looking for days to find the solution, and once I write here I solve myself...
the problem was contextmenuhandlers.
Regedit > 'HKCR \*\shellex\contextmenuhandlers' here, I found a file for a program called NetID for the identification of secured cards I recently installed... remove the folder and right now works again for .exe files...
Be for google... lock the thread pls.
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Original title : I get... suite msg on logon: Hphmon06.exe not found in windows xp. the application has failed to start because hpzjrd01.dll be found.
Someone else already has this nagging and ongoing problem? How to solve this?
glenkelly,
If you are just wanting to get rid of the annoying popup, try the following steps:
-Click on the Start button
-Click on run...
-In the "Run" dialog box... ", type: msconfig
-It will jump to the top of the window "System Configuration"
-In the window "System Configuration", select the tab "start".
-In the first column (startup item), Ahmed to the bottom of the list and search for "Hphmon06.exe."
-(Ex: «Startup Item»---«Hphmon06»)
-If you are unable to locate this name, expand the column "order."
-In respect of the 'Command' column, scroll down and look for the path 'Hphmon06.exe '.
-(Ex: «Command»---«C:\Program Files\Fichiers Files\HP\hphmon06.exe»)
-Uncheck the question to the left of the box, and then click 'OK '.
-More than likely, a box will appear asking if you want to "Reboot now" or "restart later".
-Click "Restart now" and see if the popup box boring will disappear when you connect!-Riley
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Missing Perfmon.exe?
Good so I'm went to access my resource monitor, and every time I tried a mistake would show saying Perfmon.exe are missing.
I'm not very tech savvy, so if someone can give me some solutions to this I would be more than grateful!
Hello
Thanks for posting your question on the Microsoft community.
We need more information about the issue so that we can help you better.
You made any hardware or software changes to your calculation before the show?
Thank you for details on the issue.
"Perfmon.exe" is the process behind the 'Windows performance monitor' which is a tool to display visually integrated in real-time or through historical data performance counters. We can use this tool to analyze how programs affect the computer's performance. You must be a member of the local administrator group in order to use all the functions of the "Windows performance monitor.
This problem may occur because of damaged or missing Windows files.
I suggest you run the system file checker (SFC) and see if it helps.
Reference:
Use the System File Checker tool to repair missing or corrupted system files
https://support.Microsoft.com/en-us/KB/929833System File Checker is a Windows utility that allows users to find corruptions in Windows system files and restore the damaged files.
I hope this information helps.
Please let us know if you need more help.
Thank you
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No sound after Audiodg.exe file has been deleted
I just deleted audiodg.exe because I get always strange voices on youtube so now I have no sound, I use lenovo laptop and windows 7. So guys, someone can tell me how to fix this or can I download this file pls help somehow?
Hello
Thanks for posting your question on the Microsoft community.
Thank you for details on the issue.
"Audiodg.exe" hosts the audio engine for Windows operating system. All the DSP and other audio processing occurs in the audiodg.exe.
For reference:
https://blogs.msdn.Microsoft.com/larryosterman/2007/01/31/what-is-audiodg-exe/I suggest you run the system file checker (SFC) and see if it helps.
Reference:
Use the System File Checker tool to repair missing or corrupted system files
https://support.Microsoft.com/en-us/KB/929833System File Checker is a Windows utility that allows users to find corruptions in Windows system files and restore the damaged files.
If it does not help, perform the system restore and check the number.
Reference:
What is system restore?
http://Windows.Microsoft.com/en-us/Windows/what-is-system-restore#1TC=Windows-7System Restore helps you restore system files from your computer to an earlier point in time.
Note: When you use system restore to restore the computer to a previous state, programs and updates that you have installed are removed.
I hope this information helps.
Please let us know if you need more help.
Thank you
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Win 7 crash dump ntkrnlmp.exe
My Sony Vaio hangs on 2 to 5 times a day. This is the dump file. I made a memory check and its all good. Any help would be appreciated
=======================
Microsoft (R) Windows debug 6.12.0002.633 AMD64 Version
Copyright (c) Microsoft Corporation. All rights reserved.Loading dump file [C:\Windows\Minidump\071910-28204-01.dmp]
The mini kernel dump file: only registers and the trace of the stack are availableSymbol search path is: SRV * your local folder for symbols * http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (4 procs) free x 64
Product: WinNt, suite: TerminalServer personal TerminalServer
By: 7600.16539.amd64fre.win7_gdr.100226 - 1909
Computer name:
Kernel base = 0xfffff800 '03402000 PsLoadedModuleList = 0xfffff800' 0363fe50
The debugging session: 10:35:48.104 Mon 19 Jul 2010 (UTC + 12:00)
System Uptime: 0 days 2:49:29.292
Loading the kernel symbols
...............................................................
................................................................
....................................
Loading user symbols
Loading unloaded module list
......
*******************************************************************************
* *
* Bugcheck analysis *.
* *
*******************************************************************************Use! analyze - v to obtain detailed debugging information.
Bugcheck 7F, {8, 80050031, 6f8, fffff8000343ae58}
Probably caused by: ntkrnlmp.exe (nt! KiDoubleFaultAbort + b2)
Follow-up: MachineOwner
---------1: kd >! analyze - v
*******************************************************************************
* *
* Bugcheck analysis *.
* *
*******************************************************************************UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means an interruption occurred in kernel mode, and it's a trick of nature
that the kernel is not allowed to have/catch (bound trap) or that
is always instant death (double fault). The first digit of the
bugcheck params is the number of the trap (8 = double fault, etc.)
Consult an Intel x 86 family manual to learn more about what these
traps are. Here's a * part * of these codes:
If kv shows a taskGate
Use .tss on the part before the sign colon, then kv.
Otherwise, if kv shows a trapframe
use .trap on that value
On the other
. Trap on the appropriate frame will show where the trap was taken
(on x 86, this will be the ebp that goes with the procedure KiTrap)
Endif
Ko poster then the battery has been corrected.
Arguments:
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: 0000000080050031
Arg3: 00000000000006f8
Arg4: fffff8000343ae58Debugging information:
------------------BUGCHECK_STR: 0x7f_8
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
Nom_processus: System
CURRENT_IRQL: 2
LAST_CONTROL_TRANSFER: from fffff80003471b69 to fffff80003472600
STACK_TEXT:
fffff880 '009eece8 fffff800' 03471b 69: 00000000' 0000007f 00000000'00000008 00000000'80050031 00000000' 000006f8: nt! KeBugCheckEx
fffff880'009eecf0 fffff800'03470032: 00000000'00000000 00000000'00000000 00000000'00000000 00000000'00000000: nt! KiBugCheckDispatch + 0 x 69
fffff880 '009eee30 fffff800' 0343ae58: 00000000'00000000 00000000'00000000 00000000'00000000 00000000'00000000: nt! KiDoubleFaultAbort + 0xb2
fffff880 '02d15ce0 00000000' 00000000: 00000000'00000000 00000000'00000000 00000000'00000000 00000000'00000000: nt! SeAccessCheckFromState + 0 x 58STACK_COMMAND: kb
FOLLOWUP_IP:
NT! KiDoubleFaultAbort + b2
fffff800'03470032 90 nopSYMBOL_STACK_INDEX: 2
SYMBOL_NAME: nt! KiDoubleFaultAbort + b2
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
Nom_image: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 4b88cfeb
FAILURE_BUCKET_ID: X64_0x7f_8_nt! KiDoubleFaultAbort + b2
BUCKET_ID: X64_0x7f_8_nt! KiDoubleFaultAbort + b2
Follow-up: MachineOwner
---------1: kd >! analyze - v
*******************************************************************************
* *
* Bugcheck analysis *.
* *
*******************************************************************************UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means an interruption occurred in kernel mode, and it's a trick of nature
that the kernel is not allowed to have/catch (bound trap) or that
is always instant death (double fault). The first digit of the
bugcheck params is the number of the trap (8 = double fault, etc.)
Consult an Intel x 86 family manual to learn more about what these
traps are. Here's a * part * of these codes:
If kv shows a taskGate
Use .tss on the part before the sign colon, then kv.
Otherwise, if kv shows a trapframe
use .trap on that value
On the other
. Trap on the appropriate frame will show where the trap was taken
(on x 86, this will be the ebp that goes with the procedure KiTrap)
Endif
Ko poster then the battery has been corrected.
Arguments:
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: 0000000080050031
Arg3: 00000000000006f8
Arg4: fffff8000343ae58Debugging information:
------------------BUGCHECK_STR: 0x7f_8
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
Nom_processus: System
CURRENT_IRQL: 2
LAST_CONTROL_TRANSFER: from fffff80003471b69 to fffff80003472600
STACK_TEXT:
fffff880 '009eece8 fffff800' 03471b 69: 00000000' 0000007f 00000000'00000008 00000000'80050031 00000000' 000006f8: nt! KeBugCheckEx
fffff880'009eecf0 fffff800'03470032: 00000000'00000000 00000000'00000000 00000000'00000000 00000000'00000000: nt! KiBugCheckDispatch + 0 x 69
fffff880 '009eee30 fffff800' 0343ae58: 00000000'00000000 00000000'00000000 00000000'00000000 00000000'00000000: nt! KiDoubleFaultAbort + 0xb2
fffff880 '02d15ce0 00000000' 00000000: 00000000'00000000 00000000'00000000 00000000'00000000 00000000'00000000: nt! SeAccessCheckFromState + 0 x 58STACK_COMMAND: kb
FOLLOWUP_IP:
NT! KiDoubleFaultAbort + b2
fffff800'03470032 90 nopSYMBOL_STACK_INDEX: 2
SYMBOL_NAME: nt! KiDoubleFaultAbort + b2
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
Nom_image: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 4b88cfeb
FAILURE_BUCKET_ID: X64_0x7f_8_nt! KiDoubleFaultAbort + b2
BUCKET_ID: X64_0x7f_8_nt! KiDoubleFaultAbort + b2
Follow-up: MachineOwner
---------1: kd > lmvm nt
start end module name
fffff800 ' 03402000 fffff800' 039de000 nt (PDB symbols) your local folder for symbols\ntkrnlmp.pdb\7E9A3CAB626845DE8E10816E3080A3B72\ntkrnlmp.pdb
Loaded symbol image file: ntkrnlmp.exe
Mapped memory image file: your local folder for symbols\ntoskrnl.exe\4B88CFEB5dc000\ntoskrnl.exe
Image path: ntkrnlmp.exe
Image name: ntkrnlmp.exe
Timestamp: Sat Feb 27 20:55:23 2010 (4B88CFEB)
CheckSum: 00545094
ImageSize: 005DC000
File version: 6.1.7600.16539
Product version: 6.1.7600.16539
Flags of the file: 0 (mask 3F)
Folder OS: 40004 NT Win32
File type: App 1.0
File date: 00000000.00000000
Translations: 0409.04b0
CompanyName: Microsoft Corporation
ProductName: Microsoft® Windows® Operating System
InternalName: ntkrnlmp.exe
OriginalFilename: ntkrnlmp.exe
ProductVersion: 6.1.7600.16539
FileVersion: 6.1.7600.16539 (win7_gdr.100226 - 1909)
FileDescription: NT kernel & system
LegalCopyright: © Microsoft Corporation. All rights reserved.UNEXPECTED_KERNEL_MODE_TRAP (BugCheck 7F) stop error is probably related to ZoneAlarm as in the following thread:
You can try to disable NetBIOS over TCP/IP or uninstall ZoneAlarm and see if the BSOD solve.
As an alternative to turning off NetBIOS over TCP/IP or uninstall ZoneAlarm, you could try the following fix:
http://support.Microsoft.com/kb/981180/en-us
There is a link at the top of the article to request the hotfix.
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