Issues of creative cloud App Install...

(Subscriber CC) Installed new CC app, but menus home and Apps only display an empty window with spinning 'wait' icon... forever! Menu files works, fonts menu works, but Behance menu displays "404".

misterarnold49,

Welcome to Adobe Community.

Can you please if you tried to reinstall the Creative Cloud Desktop App already? If Yes, kindly try the following steps and let us know if this solves the problem for you.

  1. Close the creative cloud application.
  2. Navigate to the OOBE folder.
    Windows: [system drive]: \Users\ [user name] \AppData\Local\Adobe\OOBE
    Mac OS: /Users/ [user name] / folder/Library/Application Support / Adobe / OOBE
  3. Delete the file opm.db.
  4. Launch the creative cloud.

Kind regards

Michael Sharma

Tags: Adobe

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