Issues of the removal tool

Similar Questions

• Windows XP Prof have had problems for 6 weeks, he tracks and tried to download the removal tool from malware KB890830, halfway through, I get a message about a redirect HELP!

  Start the computer in normal mode, tried to download Microsoft Security Essentials, during download of Mozilla rediredted.

  Then restarted and I tried to download the malware Microsoft Windows (KB890830) removal tool, tried twice and was redirected each time.

  Any suggestions?

  Hi JudiDue,

  ·         What browser do you use?

  ·         You did it all change hardware or software on your machine before this problem?

  If you are using internet Explorer, you can follow this link & check if the problem persists.

  How to restore a hijacked web browser

  
  Reference: what is the browser hijacking?

  Hope the helps of information.

  Please post back and we do know.

   

• VulcanControl.dll is missing. I deleted the apps, reinstalled, used the removal tools, and still can not use the extension manager for Dreamweaver, etc...

  If it can't be fixed Im moving to another company.as software it takes much too long and I've tried everything on the forums.

  Hi davidp67009702,

  Please refer to this thread vulcancontrol.dll missing, could be of great help to solve this problem.

  Kind regards

  Nicos

• Installed creative cloud but does not start. I tried the removal tool and reinstalling, but always the same problem occurs. I can't see the files Creative could too.

  Help, please. Thank you

  Please check - error "Unable to install" received when installing Adobe Creative Cloud desktop application

• LR 5 questions with the help of sorting and spot removal tool

  LR 5...  Same problems with the sorting, WinX 64... crashes.  Delay of about 5 seconds to select a thumbnail, if I click on one and it lag I can fly over another and he will choose the other.  He refuses to move files selected at least 3 attempts.  However, it doesn't seem to work better work out thumbnails of Strip below.  When it starts acting up a restart does not help.  Also there is a huge gap and the jumpy mouse pointer when you use the removal tool / clone spot.

  I only LR open so the computer overload is not the issue.  I Suite OnOne 7 also and ANDLr, also many other programs open and this program works perfectly.
  I have not had any problems with the LR 4 but LR 5 is a great advertisement of NOT getting a new version until the bugs are removed.  It drives me crazy, so go back to LR 4.  The tools in LR 5 but not the accidents of love.

  These are the few that I've met so am not treats using the version 5 There is no update as of July 18, 2013 so any suggestions using LR 4 or go for a long walk until these issues are addressed?  I'm annoyed say the least to upgrade and then get grounded when I have a load of work that is time based!

  Fred

  Have you seen this? http://helpx.Adobe.com/Lightroom/KB/Lightroom-5-crashes-editing-images.html

• Cannot use the network after using McAfee antivirus with removal tool

  Original title: Mc McAfee antivirus more removal tool damage my network cards after that I use it, what do I do? McAfee tech say that they are not responsible.

  MC McAfee antivirus more removal tool damage my network cards after that I use it, what do I do? McAfee tech say that they are not responsible. After removing the software and restarted, computer cannot connect to the net (device manager shows problems with NIC miniport McAfee mc?).

  Hello

  Please join Microsoft Community where you can find the necessary information on Microsoft products!

  You can't connect to the network after McAfee antivirus using more the removal tool to remove McAfee software.

  The network drivers is maybe damaged.

  1. What is brand and model computer?

  2. What is error right messagee you receive in Device Manager?

  To confirm that the problem is with the driver, do us reinstall the driver:

  a. click Start, click Run and type devmgmt.msc and press enter

  b. now right click on the network card and uninstall it and restart the computer.

  You can also get the latest version of the driver from the manufacturer.

  I hope this helps. If the problem persists, let know us and we would be happy to help you.

• Cannot find where I installed the malware removal tool

  It seems that I have the malicious software removal tool, but I can't locate it

  Hello

  ·         How do you know that you have the tool to remove malware on the system?

  If you have Malicious Software Removal Tool installed on the system then, follow the steps mentioned below to run the tool on the system.

  a. Click Start, run.

  b. Type MRT and press enter

  You will be presented with a screen, click the next button

  c. normally, the removal tool runs fast, but for a more comprehensive result scanning, choose COMPLETE SCAN and click Next

  d. now the malicious software removal tool will scan your entire hard drive for infections and problems.

  e. once the scan is completed, you should see the screen depending on the State of your computer, be it free from infection or not.

  f. If you click on the detailed results from view of the Scan option on the results page, you should see that virus, worms and Trojans the removal tool scanned for and if an infection has been detected.

  g. click on finish in the scan results page to leave the Microsoft Malicious Software Removal Tool.

  I suggest you return the item mentioned below.

  The Microsoft Windows malicious software removal tool helps remove specific malicious software and present on computers that are running Windows 7, Windows Vista, Windows Server 2003, Windows Server 2008, or Windows XP

  http://support.Microsoft.com/kb/890830

• Problem with the Spot Removal Tool

  The last several times I tried to use the removal tool the place, he did not "heal" the area that I asked for it to heal.  He heals an area adjacent to the area I want to heal.

  Any thoughts on the opportunity, it's a LR bug or something is happening with my Macbook?  I would like to address...

  Note that I ALSO encounter this problem with the adjustment Brush tool.

  (I know I can do this sort of editing in PSCC but for simple stuff like this, I usually use LRCC)

  Thanks for your help! LJB.

  IMAGE: miniature horse headshot for a friend

  screenshot 1: weird grass, I would like to change.

  

  screenshot 2: the area I have hi-limited with spot Healing Brush (it's messy but the best I could do while also doing a screen shot and not to release the spot removal tool)

  

  Screenshot 3: the pin code of the area of selection is completely in the wrong place and my strange blade of grass is still there.

  

  Change the Clone in the Heal and vice versa does not move existing pine. You will have to redo the brush stroke after changing between Clone and Heal.

• Picking area has not been designated by the spot removal tool

  I used the removal tool in cash for many years and all of a sudden it does not show the second circle with the picking area.  Does anyone know how to fix this?  I use an iMac with OSX - LR CC 2015 1.1

  Thanks in advance.

  Hi oliv.

  Could you please press the "H" on the keyboard, then it must show the second circle. "

  Please let me know if it helps.

  Kind regards

  Tanuj

• Keyboard shortcut for the Spot removal tool

  With my previous version of LR (2.1), I was able to turn the spot removal tool using "N" on the keyboard.  With 3.3 that strikes "N" while the removal tool the cash is active has sent me to the library which I think is a form of disabling, but not the one I'm used to.

  Changed the shortcut for this tool?

  Mac OS x (latest version), LR 3.3

  johnbeardy wrote:

  Q

  ... as described here:

  

  Beat

• Malicious software removal tool x 64

  In the past, I once let the windows install update of this program. Unaware of the headaches he did me after having to restart my computer. The program of the removal tool took just my computer and when he did 'searching for issues', I was then asked if I wanted these issues resovled I had to pay! Well, it would be very useful that in the future all understand that little information in the notes without that person agrees to this download. Personally, I found it is nothing more than an inexpensive way to sneak something into his computer and not fully disclose all the details on this product! At least give the user a choice to cancel the program if he or she choose to download this program. I spent that I tried to do and it wouldn't let me, it just ran its course and I really thought that I had a problem, when in fact I did not!

  Avoid fake security software (AKA "ransomware")!
  http://www.Microsoft.com/security/antivirus/rogue.aspx ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Lightroom 5 Spot Removal Tool lag and is not usable (Temp workaround?)

  Lightroom 5 Spot Removal Tool lag and is not usable.  The Spot removal tool is really quite critical to usability and workflow for Lightroom 5.  Check the other tools beside the Spot removal tool, it seems that the fix red eye tool is also affected.  It might have something to do with the Version of process?  I noticed when working with some old images (using the 2010 process Version) files, the Spot removal tool worked as previously experienced. Current images that have been "upgraded" in the new Version of process (2012) are now unable to use the place because of its response removal tool very laggy and sporadic.  I've never known a problem like this with Lightroom (LR since LR2 user).  Mac OSX 10.7.5, i7 to 3.4 GHz, 8 GB 1333 MHz DDR3

  I also noticed this reprocessing that an image can return to the removal tool again 'useful' Spot (back from 2012 to 2010, then return in 2012).  Does not always work and isn't always 'stick', such as closing and reopenling LR reinitiates usually lag Spot Removal Tool.

  I saw someone talking about the Version of process as a potential culprit, nor I have seen no reliable workaround solution.  An image (or a set of images) reprocessing at least works for me for a while, but it would be nice to not have continue reprocessing of images every time I open / use Lightroom 5.

  LR5 is great and all I need for most of my images.  Unfortunately for me, however, this ease of use also requires features without hindrance of the Spot removal tool.

  For some reason, it is clear that not everyone is experiencing such massive slow / bottleneck when it comes to the Spot removal tool.  If all users have experienced this problem at this level, they would have been calling for Adobe to address and remedy immediately.

  Respectfully, Sean, make a suggestion like that proves that you do not know / have not experienced this problem / don't understand gravity on which this issue may affect workflows; simply "turn off lens correction and noise reduction" is certainly not a fix.  If the 16 GB of RAM does not resolve the problem, you really think simply turning off the noise reduction will be?  And as Bert Nase pointed out, to make that large volumes of images increases workflow in a program designed to streamline the workflow for large volumes of images.

  1 - one solution is to change the version of process in your first picture (2003-2010), then copy - paste who develop the setting for the rest of your images.  This will get all your images at the point in your workflow where you can use the tool to delete Spot on each image.  After spotting, convert each image back to the current version of the process (2012) then re - perform tasks that conversion lost.

  2 - The presets is a workaround of options, but you will need at least two of them adapted to your stream of work.

  3. change your import settings to an earlier Version of the process is an option, and then complete Spot Removal on each photo, then update the process Version on one and copy/paste for the rest, then re - perform for each picture lost during conversion tasks and continue your workflow from there.

  Readers of this thread can use the link above, but it may present its own problems, too.  As mentioned, switching back-and-forth between Versions of process can remove some of your spots already corrected and you will need to re - correct.  Worse, a prompt window asking for the creation of a virtual copy or evidence will begin sometimes arise... closing the window, by clicking 'Cancel' or by choosing another option in the context menu didn't "remember" and the window opens upward with any other "click" on the image.  Lightroom should be stopped and the computer restarted before the question to reset.

  Yes, it's very frustrating and time consuming to say the least.  So, unfortunately there no solution yet to workaround.  I hope that this issue will be addressed and corrected in the next release of 5.2 (doubtful) or the Cloud of Photoshop + Lightroom version.

• issue of the listener status

  Hello

  I am migrating the database of a domain to another controller and when I try to start the listener on the node migrated, I get the message below.

  He said that the listener is started but its unable to authentcate the user. Is this a problem?

  LSNRCTL > start

  AMT-01106: listener using the name listener fleet has already begun

  LSNRCTL > status

  Connection to (DESCRIPTION = (ADDRESS = (PROTOCOL = TCP (PORT = 1540))(HOST=rt334)))

  AMT-01189: the listener could not authenticate the user

  Thank you

  AMT-01189: the listener could not authenticate the user

  Cause: The user attempted to issue a privileged administrative command, but could not be authenticated by the receiver by using the local operating system authentication mechanism. This can occur due to one of the following reasons:

  1. the user runs a version of LSNRCTL, which is lower than the version of the listener.

  2. the user is trying to administer the listener to a remote node.

  3. the auditor could not get the necessary system resources to perform the authentication.

  4. the local network connection between the listener and LSNRCTL was interrupted unexpectedly during the exchange of authentication messages, for example if program suddenly abandoned LSNRCTL.

  5. the communication between the listener and LSNRCTL is be intercepted by a malicious user.

  6. the software that the user is running does not follow the authentication protocol, which indicates a malicious user.

  Action: Make sure that administrative commands are issued using the LSNRCTL tool, which is a version equal or greater than the version of the listener, and the tool and the listener running on the same node. You can issue the VERSION command to determine the version of the listener. If a malicious user is suspected, use the information provided in the listener log file to determine the source and nature of the requests. Turn on the earpiece of tracing for more information. If the error persists, contact Oracle Support Services.

  http://docs.Oracle.com/CD/E11882_01/server.112/e17766/tnsus.htm#TNS-01189

• the update to the malicious software removal tool maintains does not install correctly

  I installed the update for the software several times malicios removal tool and it keeps coming back as if she had not been installed.

  Hi Leo,

  According to the description, it seems that you are having problems with the installation of the updates to the malicious software removal tool. I will definitely help you with this problem.

  (1) you receive an error message when you try to install the update?

  (2) is confined to a specific update issue?

  (3) have you made changes on the computer before this problem?

  (4) what is the number of the update?

  Step 1: I suggest you to check if the update is installed or has failed in the history of udpate and provide the error message if it is down.

  (a) click Start, all programs, then select Windows Update.

  (b) click view update history.

  (c) If you see the update failed, right-click on the update and the error code and then select display.

  Step 2: If the update is installed and repeatedly offers the same update, then I suggest you to follow the steps from the link and check if the problem persists.

  Windows Update or Microsoft Update repeatedly offers the same update

  http://support.Microsoft.com/kb/910339

  I hope this helps. Try the above steps and get back to us for assistance. We will be happy to help you.

• Unable to connect to the internet after the removal of system tool virus

  A computer running Windows XP Media Center Edition Version 2002, Service Pack 3 has got a virus System Tool which I believe I deleted using the key of activation and then run Malwarebytes' Anti-Malware.  On reboot, the system tool icon was still in the system tray, so I ran Norton 360 to remove unwanted registry files.  He got rid of the icon in the system tray.  I also then removed the Malwarebytes software.  Please note that, while I was removing the virus, I was able to connect to AOL so that in mode safe mode with networking.  Finally, who has stopped working.  The Malwarebytes software has been downloaded on the infected computer with a flash drive from a computer with working internet.

  I cannot now connect to the internet with Internet Explorer 8 or AOL (under standard or secure modes).  When you are trying to connect with IE8, the message reads 'Internet Explorer cannot display the web page' and when I run the diagnostic tests, it indicates there is a problem with the modem and/or router.  These devices are, however, both the work that there are other computers connected to them and they work.

  I tried Microsoft solutions are answers to a similar question.  Unfortunately, none of them worked in my situation.  They have been in accordance with the following:

  No doubt...

  What happens when you try to connect to the Internet?

  What is your version of XP, the version of Service Pack and IE?

  What method did you relieve your system of affection 'Antivir Solution Pro' (how confident you are that you got rid of him)?

  Generally, any part of this procedure is necessary after removing Antivir Solution Pro (a well documented removal procedure would have included the steps to cancel Internet connectivity issues).  I would get my infected system and try the procedure you used to see how it works.

  If, when you try to connect with Internet Explorer, you see something like:

  Internet Explorer cannot display this webpage
    
  The most likely causes:
  You are not connected to the Internet.
  The Web site encounters problems.
  There could be a typing error in the address.

  We will check your network connection properties.

  Some malware will alter these settings and your anti malware software can't tell if you have changed the malware changed them or so, after removal of infections, it will leave just the settings as he finds them (it is usually a good thing), but can leave your Internet disabled in certain situations.
   
  Click Start, run and enter in the box:

  Inetcpl.cpl

  Click OK to start the network settings of Internet control panel applet properties, connections.

  Or, in Internet Explorer click on tools, Options, connections, LAN settings.

  These settings control your Internet access for all browsers.

  On most environments, not independent, there will be check automatically detect settings and the other boxes are (as Proxy Server) is disabled.

  Automatically detect the setting checked =
  Use the automatic configuration script = unchecked
  Use a proxy server for your LAN = not checked

  Make changes, then click OK, OK to save the settings.

  Check your settings for how your network adapter gets its IP and DNS settings.  On most home systems, these parameters must be defined for the system will get the settings automatically.

  If you have another system on your network that works, you can compare these settings with the settings of the system which is not a work and make adjustments.

  Click Start, settings, Control Panel, network connections, and then select your current network connection.

  On the general tab, click Properties.

  In the drop down in the Middle, find and highlight the selection of Internet Protocol (TCP/IP) and click Properties.

  In the Internet Protocol Properties window, the usual selections are to get the IP and DNS settings automatically.  Select the following two options:

  Obtain an IP address automatically

  Get a DNS server address automatically

  The rest of the options on the screen should then be grayed out/not available.

  Make changes, then click OK, OK to save the settings.

  Restart your computer and test your connection.

  Perform scans for malware, and then fix any problems:

  Download, install, update and do a full scan with these free malware detection programs:

  Malwarebytes (MMFA): http://malwarebytes.org/
  SUPERAntiSpyware: (SAS): http://www.superantispyware.com/

  They can be uninstalled later if you wish.

  Also, I typed cmd in the start run box and the command-line entered ipconfig enough and ipconfig/renew.  This is also not rectify the situation.

  For your assistance, the following is a copy of a part of the file that I thought that may be applicable after that I typed in miscinfo32 in start, run box:

  Summary of the system:

  Name of the operating system Microsoft Windows XP Professional
  Version 5.1.2600 Service Pack 3 Build 2600
  Manufacturer of operating system Microsoft Corporation
  System FIELD name
  System manufacturer Dell Inc.
  Dimension of the model 8400 system
  System Type X 86-based PC
  Processor x 86 Family 15 Model 4 Stepping 3 GenuineIntel ~ 2992 Mhz
  A04 BIOS Version/Date Dell Inc., 10/01/2005
  SMBIOS Version 2.3
  Windows C:\WINDOWS directory
  System directory C:\WINDOWS\system32
  Boot Device \Device\HarddiskVolume2
  The local United States
  Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413 - 2111).
  CHAMP\steve user name
  Eastern Daylight Time zone
  Total physical memory 1 024,00 MB
  Available physical memory 534,65 MB
  Total virtual memory 2.00 GB
  Available virtual memory 1.96 GB
  Swap file space 2.40 GB
  Paging file C:\pagefile.sys

  Network card:

  Name [00000001] Broadcom NetXtreme 57xx Gigabit Controller
  Adapter Type Ethernet 802.3
  Product Type Broadcom NetXtreme 57xx Gigabit Controller
  Installed Yes
  ID of device PNP PCI\VEN_14E4 & DEV_1677 & SUBSYS_01771028 & REV_01\4 & 1D7EFF9E & 0 & 00E0
  Last reset 23/03/2011 14:51
  Index 1
  B57w2k service name
  IP 192.168.1.102
  IP 255.255.255.0 subnet
  Gateway IP 192.168.1.1
  Active Yes DHCP
  192.168.1.1 DHCP server
  DHCP lease expires on 2011-03-24 15:22
  DHCP lease obtained 23/03/2011-15:22
  MAC address 00:11:11:CB:96:8 D
  0xDCFF0000-0xDCFFFFFF memory address
  IRQ channel, IRQ 16
  Driver c:\windows\system32\drivers\b57xp32.sys (7.73.0.0 built by: WinDDK, 181,75 KB (186 112 bytes), 1980-01-01 01:00)
   
  Name [00000002] RAS Async adapter
  Card type not available
  Card product Type RAS Async
  Installed Yes
  PNP ID of device not available
  Last reset 23/03/2011 14:51
  Index 2
  Service name AsyncMac
  IP address not available
  IP subnet not available
  Default IP gateway not available
  DHCP active No.
  DHCP server not available
  DHCP lease expires not available
  DHCP lease obtained is not available
  MAC address is not available
   
  Name [00000003] Packet Scheduler Miniport
  Adapter Type Ethernet 802.3
  Product Type Packet Scheduler Miniport
  Installed Yes
  ROOT\MS_PSCHEDMP\0000 PNP device ID
  Last reset 23/03/2011 14:51
  Index 3
  Name of the service
  IP address not available
  IP subnet not available
  Default IP gateway not available
  DHCP active No.
  DHCP server not available
  DHCP lease expires not available
  DHCP lease obtained is not available
  MAC address 00:11:11:CB:96:8 D
  Driver c:\windows\system32\drivers\psched.sys (5.1.2600.5512 (xpsp.080413 - 0852), 67,50 KB (69 120 bytes), 10/08/2004-07:00)
   
  Name [00000004] Wan WAN (L2TP) Miniport
  Card type not available
  Product type Wan (L2TP) WAN Miniport
  Installed Yes
  ROOT\MS_L2TPMINIPORT\0000 PNP device ID
  Last reset 23/03/2011 14:51
  Index 4
  Service name Rasl2tp
  IP address not available
  IP subnet not available
  Default IP gateway not available
  DHCP active No.
  DHCP server not available
  DHCP lease expires not available
  DHCP lease obtained is not available
  MAC address is not available
  Driver c:\windows\system32\drivers\rasl2tp.sys (5.1.2600.5512 (xpsp.080413 - 0852), 50,13 KB (51 328 bytes), 10/08/2004-07:00)
   
  Name [00000005] Wan WAN (PPTP) Miniport
  Adapter Type wide area network (WAN)
  Product type Miniport Wan WAN (PPTP)
  Installed Yes
  ROOT\MS_PPTPMINIPORT\0000 PNP device ID
  Last reset 23/03/2011 14:51
  Index 5
  Service name PptpMiniport
  IP address not available
  IP subnet not available
  Default IP gateway not available
  DHCP active No.
  DHCP server not available
  DHCP lease expires not available
  DHCP lease obtained is not available
  MAC address 50:50:54:50:30:30
  Driver c:\windows\system32\drivers\raspptp.sys (5.1.2600.5512 (xpsp.080413 - 0852), 47.25 KB (48 384 bytes), 10/08/2004-07:00)
   
  Name [00000006] WAN (PPPOE) Miniport
  Adapter Type wide area network (WAN)
  Product type WAN (PPPOE) Miniport
  Installed Yes
  ROOT\MS_PPPOEMINIPORT\0000 PNP device ID
  Last reset 23/03/2011 14:51
  Index 6
  Service name RasPppoe
  IP address not available
  IP subnet not available
  Default IP gateway not available
  DHCP active No.
  DHCP server not available
  DHCP lease expires not available
  DHCP lease obtained is not available
  MAC address 33:50:6F:45:30:30
  Driver c:\windows\system32\drivers\raspppoe.sys (5.1.2600.5512 (xpsp.080413 - 0852), 40,50 KB (41 472 bytes), 10/08/2004-07:00)
   
  Name [00000007] Direct parallel
  Card type not available
  Product Type Direct parallel
  Installed Yes
  ROOT\MS_PTIMINIPORT\0000 PNP device ID
  Last reset 23/03/2011 14:51
  Index 7
  Service name Raspti
  IP address not available
  IP subnet not available
  Default IP gateway not available
  DHCP active No.
  DHCP server not available
  DHCP lease expires not available
  DHCP lease obtained is not available
  MAC address is not available
  Driver c:\windows\system32\drivers\raspti.sys (5.1.2600.0 (xpclient.010817 - 1148), 16,13 KB (16 512 bytes), 10/08/2004-07:00)
   
  Name [00000008] Wan (IP) Miniport
  Card type not available
  Type of product (IP) WAN Miniport
  Installed Yes
  ROOT\MS_NDISWANIP\0000 PNP device ID
  Last reset 23/03/2011 14:51
  8 index
  Service name NdisWan
  IP address not available
  IP subnet not available
  Default IP gateway not available
  DHCP active No.
  DHCP server not available
  DHCP lease expires not available
  DHCP lease obtained is not available
  MAC address is not available
  Driver c:\windows\system32\drivers\ndiswan.sys (5.1.2600.5512 (xpsp.080413 - 0852), 89,38 KB (91 520 bytes), 10/08/2004-07:00)
   
  Name [00000009] Packet Scheduler Miniport
  Adapter Type Ethernet 802.3
  Product Type Packet Scheduler Miniport
  Installed Yes
  ROOT\MS_PSCHEDMP\0001 PNP device ID
  Last reset 23/03/2011 14:51
  Index 9
  Name of the service
  IP address not available
  IP subnet not available
  Default IP gateway not available
  DHCP active No.
  DHCP server not available
  DHCP lease expires not available
  DHCP lease obtained is not available
  16:4 MAC address: 20:52:41:53
  Driver c:\windows\system32\drivers\psched.sys (5.1.2600.5512 (xpsp.080413 - 0852), 67,50 KB (69 120 bytes), 10/08/2004-07:00)
   
  Network adapter 1394 name [00000010]
  Adapter Type Ethernet 802.3
  Product Type 1394 network adapter
  Installed Yes
  V1394\NIC1394\9103858423C01 PNP device ID
  Last reset 23/03/2011 14:51
  Index 10
  Service name NIC1394
  IP address not available
  IP subnet not available
  Default IP gateway not available
  Active Yes DHCP
  DHCP server not available
  DHCP lease expires not available
  DHCP lease obtained is not available
  MAC address 52:df:35:27:59:E5
  Pilot c:\windows\system32\drivers\nic1394.sys (5.1.2600.5512 (xpsp.080413 - 0852), 60,38 KB (61 824 bytes), 10/08/2004-07:00)
   
  Name [00000011] Miniport Wan WAN (ATW)
  Adapter Type wide area network (WAN)
  Product type Miniport Wan WAN (ATW)
  Installed Yes
  ROOT\NET\0000 PNP device ID
  Last reset 23/03/2011 14:51
  11 index
  WANATW service name
  IP address not available
  IP subnet not available
  Default IP gateway not available
  DHCP active No.
  DHCP server not available
  DHCP lease expires not available
  DHCP lease obtained is not available
  00:03: 8A: 00:00:15 of MAC address
  Driver c:\windows\system32\drivers\wanatw4.sys (8.3.0.0, 32,80 KB (33 588 bytes), 2005-02-23 22:12)
   
  Name [00000012] Symantec Network Security Miniport
  Adapter Type Ethernet 802.3
  Type of product Symantec Network Security Miniport
  Installed Yes
  ROOT\SYMC_SYMIMMP\0000 PNP device ID
  Last reset 23/03/2011 14:51
  12 index
  Service name SymIMMP
  IP address not available
  IP subnet not available
  Default IP gateway not available
  DHCP active No.
  DHCP server not available
  DHCP lease expires not available
  DHCP lease obtained is not available
  MAC address 00:11:11:CB:96:8 D
  Driver c:\windows\system32\drivers\symim.sys (9.2.0.37, 35.55 KB (36 400 bytes), 2009-07-28 23:21)
   
  Name [00000013] Symantec Network Security Miniport
  Adapter Type Ethernet 802.3
  Type of product Symantec Network Security Miniport
  Installed Yes
  ROOT\SYMC_SYMIMMP\0001 PNP device ID
  Last reset 23/03/2011 14:51
  13 index
  Service name SymIMMP
  IP address not available
  IP subnet not available
  Default IP gateway not available
  DHCP active No.
  DHCP server not available
  DHCP lease expires not available
  DHCP lease obtained is not available
  16:4 MAC address: 20:52:41:53
  Driver c:\windows\system32\drivers\symim.sys (9.2.0.37, 35.55 KB (36 400 bytes), 2009-07-28 23:21)

  Network Protocol:

  Name MSAFD Tcpip [TCP/IP]
  Service numbers without connection
  Guarantees delivery Yes
  Yes guarantees sequencing
  Maximum address size 16 bytes
  Message size maximum 0 bytes
  Message Oriented No.
  Minimum address size 16 bytes
  Pseudo stream oriented No.
  Supports broadcasting no.
  Supports Connect Data No.
  Supports disconnect Data No.
  Supports encryption no.
  Supports shipped data Yes
  Supports graceful closing Yes
  Supports guaranteed bandwidth Yes
  Supports multicast No.
   
  Name MSAFD Tcpip [UDP/IP]
  Connectionless service Yes
  Guaranteed delivery no.
  Guarantees sequencing No.
  Maximum address size 16 bytes
  63,93 Message size maximum KB (65 467 bytes)
  Message Oriented Yes
  Minimum address size 16 bytes
  Pseudo stream oriented No.
  Media broadcasting Yes
  Supports Connect Data No.
  Supports disconnect Data No.
  Supports encryption no.
  Supports data dispatched No.
  Supports graceful closing No.
  Supports guaranteed bandwidth Yes
  Supports multicast Yes
   
  Name RSVP UDP Service provider
  Connectionless service Yes
  Guaranteed delivery no.
  Guarantees sequencing No.
  Maximum address size 16 bytes
  63,93 Message size maximum KB (65 467 bytes)
  Message Oriented Yes
  Minimum address size 16 bytes
  Pseudo stream oriented No.
  Media broadcasting Yes
  Supports Connect Data No.
  Supports disconnect Data No.
  Supports encryption Yes
  Supports data dispatched No.
  Supports graceful closing No.
  Supports guaranteed bandwidth Yes
  Supports multicast Yes
   
  Name RSVP TCP Service provider
  Service numbers without connection
  Guarantees delivery Yes
  Yes guarantees sequencing
  Maximum address size 16 bytes
  Message size maximum 0 bytes
  Message Oriented No.
  Minimum address size 16 bytes
  Pseudo stream oriented No.
  Supports broadcasting no.
  Supports Connect Data No.
  Supports disconnect Data No.
  Supports encryption Yes
  Supports shipped data Yes
  Supports graceful closing Yes
  Supports guaranteed bandwidth Yes
  Supports multicast No.
   
  MSAFD [\Device\NetBT_Tcpip_{86DE67BB-124C-4039-9E0A-6E34D8ED163A}] SEQPACKET NetBIOS name 3
  Service numbers without connection
  Guarantees delivery Yes
  Yes guarantees sequencing
  Maximum address size 20 bytes
  Maximum Message size 62.50 KB (64 000 bytes)
  Message Oriented Yes
  Bytes of address size 20 minimums
  Pseudo stream oriented No.
  Supports broadcasting no.
  Supports Connect Data No.
  Supports disconnect Data No.
  Supports encryption no.
  Supports data dispatched No.
  Supports graceful closing No.
  Supports guaranteed bandwidth Yes
  Supports multicast No.
   
  MSAFD [\Device\NetBT_Tcpip_{86DE67BB-124C-4039-9E0A-6E34D8ED163A}] DATAGRAM 3 NetBIOS name
  Connectionless service Yes
  Guaranteed delivery no.
  Guarantees sequencing No.
  Maximum address size 20 bytes
  Maximum Message size 62.50 KB (64 000 bytes)
  Message Oriented Yes
  Bytes of address size 20 minimums
  Pseudo stream oriented No.
  Media broadcasting Yes
  Supports Connect Data No.
  Supports disconnect Data No.
  Supports encryption no.
  Supports data dispatched No.
  Supports graceful closing No.
  Supports guaranteed bandwidth Yes
  Supports multicast No.
   
  MSAFD [\Device\NetBT_Tcpip_{FDBF57E6-2C39-4D5C-90D7-D29559CA61B2}] SEQPACKET NetBIOS name 0
  Service numbers without connection
  Guarantees delivery Yes
  Yes guarantees sequencing
  Maximum address size 20 bytes
  Maximum Message size 62.50 KB (64 000 bytes)
  Message Oriented Yes
  Bytes of address size 20 minimums
  Pseudo stream oriented No.
  Supports broadcasting no.
  Supports Connect Data No.
  Supports disconnect Data No.
  Supports encryption no.
  Supports data dispatched No.
  Supports graceful closing No.
  Supports guaranteed bandwidth Yes
  Supports multicast No.
   
  MSAFD [\Device\NetBT_Tcpip_{FDBF57E6-2C39-4D5C-90D7-D29559CA61B2]} 0 DATAGRAM NetBIOS name
  Connectionless service Yes
  Guaranteed delivery no.
  Guarantees sequencing No.
  Maximum address size 20 bytes
  Maximum Message size 62.50 KB (64 000 bytes)
  Message Oriented Yes
  Bytes of address size 20 minimums
  Pseudo stream oriented No.
  Media broadcasting Yes
  Supports Connect Data No.
  Supports disconnect Data No.
  Supports encryption no.
  Supports data dispatched No.
  Supports graceful closing No.
  Supports guaranteed bandwidth Yes
  Supports multicast No.
   
  MSAFD [\Device\NetBT_Tcpip_{9E8A814B-6996-4336-9096-A51FC25DDFFD}] SEQPACKET NetBIOS name 1
  Service numbers without connection
  Guarantees delivery Yes
  Yes guarantees sequencing
  Maximum address size 20 bytes
  Maximum Message size 62.50 KB (64 000 bytes)
  Message Oriented Yes
  Bytes of address size 20 minimums
  Pseudo stream oriented No.
  Supports broadcasting no.
  Supports Connect Data No.
  Supports disconnect Data No.
  Supports encryption no.
  Supports data dispatched No.
  Supports graceful closing No.
  Supports guaranteed bandwidth Yes
  Supports multicast No.
   
  MSAFD [\Device\NetBT_Tcpip_{9E8A814B-6996-4336-9096-A51FC25DDFFD}] DATAGRAM 1 NetBIOS name
  Connectionless service Yes
  Guaranteed delivery no.
  Guarantees sequencing No.
  Maximum address size 20 bytes
  Maximum Message size 62.50 KB (64 000 bytes)
  Message Oriented Yes
  Bytes of address size 20 minimums
  Pseudo stream oriented No.
  Media broadcasting Yes
  Supports Connect Data No.
  Supports disconnect Data No.
  Supports encryption no.
  Supports data dispatched No.
  Supports graceful closing No.
  Supports guaranteed bandwidth Yes
  Supports multicast No.
   
  MSAFD [\Device\NetBT_Tcpip_{39725903-652B-46ED-A34D-F03FCA3F2EA2}] SEQPACKET NetBIOS name 2
  Service numbers without connection
  Guarantees delivery Yes
  Yes guarantees sequencing
  Maximum address size 20 bytes
  Maximum Message size 62.50 KB (64 000 bytes)
  Message Oriented Yes
  Bytes of address size 20 minimums
  Pseudo stream oriented No.
  Supports broadcasting no.
  Supports Connect Data No.
  Supports disconnect Data No.
  Supports encryption no.
  Supports data dispatched No.
  Supports graceful closing No.
  Supports guaranteed bandwidth Yes
  Supports multicast No.
   
  MSAFD [\Device\NetBT_Tcpip_{39725903-652B-46ED-A34D-F03FCA3F2EA2]} 2 DATAGRAM NetBIOS name
  Connectionless service Yes
  Guaranteed delivery no.
  Guarantees sequencing No.
  Maximum address size 20 bytes
  Maximum Message size 62.50 KB (64 000 bytes)
  Message Oriented Yes
  Bytes of address size 20 minimums
  Pseudo stream oriented No.
  Media broadcasting Yes
  Supports Connect Data No.
  Supports disconnect Data No.
  Supports encryption no.
  Supports data dispatched No.
  Supports graceful closing No.
  Supports guaranteed bandwidth Yes
  Supports multicast No.
   
  MSAFD [\Device\NetBT_Tcpip_{4CF6D63E-0CE2-43D2-A604-E0B5AE500F96}] SEQPACKET NetBIOS name 4
  Service numbers without connection
  Guarantees delivery Yes
  Yes guarantees sequencing
  Maximum address size 20 bytes
  Maximum Message size 62.50 KB (64 000 bytes)
  Message Oriented Yes
  Bytes of address size 20 minimums
  Pseudo stream oriented No.
  Supports broadcasting no.
  Supports Connect Data No.
  Supports disconnect Data No.
  Supports encryption no.
  Supports data dispatched No.
  Supports graceful closing No.
  Supports guaranteed bandwidth Yes
  Supports multicast No.
   
  MSAFD [\Device\NetBT_Tcpip_{4CF6D63E-0CE2-43D2-A604-E0B5AE500F96}] DATAGRAM 4 NetBIOS name
  Connectionless service Yes
  Guaranteed delivery no.
  Guarantees sequencing No.
  Maximum address size 20 bytes
  Maximum Message size 62.50 KB (64 000 bytes)
  Message Oriented Yes
  Bytes of address size 20 minimums
  Pseudo stream oriented No.
  Media broadcasting Yes
  Supports Connect Data No.
  Supports disconnect Data No.
  Supports encryption no.
  Supports data dispatched No.
  Supports graceful closing No.
  Supports guaranteed bandwidth Yes
  Supports multicast No.
   
  MSAFD [\Device\NetBT_Tcpip_{037081C0-F24A-4CCD-AF1B-D5A478C0A28F}] SEQPACKET NetBIOS name 5
  Service numbers without connection
  Guarantees delivery Yes
  Yes guarantees sequencing
  Maximum address size 20 bytes
  Maximum Message size 62.50 KB (64 000 bytes)
  Message Oriented Yes
  Bytes of address size 20 minimums
  Pseudo stream oriented No.
  Supports broadcasting no.
  Supports Connect Data No.
  Supports disconnect Data No.
  Supports encryption no.
  Supports data dispatched No.
  Supports graceful closing No.
  Supports guaranteed bandwidth Yes
  Supports multicast No.
   
  MSAFD [\Device\NetBT_Tcpip_{037081C0-F24A-4CCD-AF1B-D5A478C0A28F}] DATAGRAM 5 NetBIOS name
  Connectionless service Yes
  Guaranteed delivery no.
  Guarantees sequencing No.
  Maximum address size 20 bytes
  Maximum Message size 62.50 KB (64 000 bytes)
  Message Oriented Yes
  Bytes of address size 20 minimums
  Pseudo stream oriented No.
  Media broadcasting Yes
  Supports Connect Data No.
  Supports disconnect Data No.
  Supports encryption no.
  Supports data dispatched No.
  Supports graceful closing No.
  Supports guaranteed bandwidth Yes
  Supports multicast No.

  WinSock network:

  File c:\windows\system32\winsock.dll
  Size of 2.80 KB (2 864 bytes)
  Version 3.10
   
  File c:\windows\system32\wsock32.dll
  Size 22,00 KB (22 528 bytes)
  Version 5.1.2600.5512 (xpsp.080413 - 0852)

  Summary of Internet Explorer:

  Version 8.0.6001.18702
  Build 86001
  Ask the path C:\Program may Explorer
  English (United States)
  Active printer Dell AIO Printer A920, winspool, Ne04:
   
  Level of 128-bit encryption
  Disabled Access Manager
  IEAK install not

  Internet Explorer Versions of files:

  Actxprxy.dll 6.0.2900.5512 96 KB 2008-04-13 20:11:48 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  Advpack.dll 8.0.6001.18702 126KO 08/03/2009 04:32:48 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  Asctrls.ocx 6.0.2900.5512 112KO 2008-04-13 20:08:58 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  browselc.dll 6.0.2900.5512 62KO 2008-04-13 13:03:24 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  Browseui.dll 6.0.2900.5512 KB 1 001 2008-04-13 20:11:50 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  cdfview.dll 6.0.2900.5512 148 KB 2008-04-13 20:11:50 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  Comctl32.dll 5.82.2900.6028 603 KB 2010-08-23 12:12:04 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  Dxtrans.dll 8.0.6001.18702 211KO 08/03/2009 04:31:38 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  Dxtmsft.dll 8.0.6001.18702 340KO 08/03/2009 04:31:44 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  iecont.dll not available not available not available not available
  iecontlc.dll not available not available not available not available
  Iedkcs32.dll 18.0.6001.18968 379 KB 10/09/2010 01:58:03 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  Iepeers.dll 8.0.6001.18968 180KO 09-10-2010 01:58:05 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  Iesetup.dll 8.0.6001.18702 70 KB 08/03/2009 04:32:50 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  ieuinit.inf not available 56 KB 2009-06-29 04:40:16 unavailable C:\WINDOWS\SYSTEM32
  Iexplore.exe 8.0.6001.18702 624KO 08/03/2009 14:09:26 C:\Program may Explorer Microsoft Corporation
  imgutil.dll 8.0.6001.18702 34KO 08/03/2009 04:31:38 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  Inetcpl.cpl 8.0.6001.18968 1 435 KB 10/09/2010 01:58:06 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  Inetcplc.dll 6.0.2600.0 108KO 10/08/2004 07:00 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  Inseng.dll 8.0.6001.18702 93KO 08/03/2009 04:32:46 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  MLang.dll 6.0.2900.5512 573 KB 2008-04-13 20:11:57 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  MSENCODE.dll 2000.7.25.0 KB 92 10/08/2004 07:00 not available C:\WINDOWS\SYSTEM32
  Mshta.exe 8.0.6001.18702 45KO 08/03/2009 04:31:02 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  Mshtml.dll 8.0.6001.18975 5 818 KB 10/09/2010 01:58:08 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  Mshtml.tlb 8.0.6001.18702 1 601 KB 08/03/2009 04:31:02 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  Mshtmled.dll 8.0.6001.18972 65KO 09-10-2010 01:58:08 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  mshtmler.dll 8.0.6001.18702 47KO 08/03/2009 04:31:18 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  Msident.dll 6.0.2900.5512 51KO 2008-04-13 20:11:59 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  Msidntld.dll 6.0.2600.0 15 KB 10/08/2004 07:00 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  msieftp.dll 6.0.2900.5512 243 KB 2008-04-13 20:11:59 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  msrating.dll 8.0.6001.18702 189KO 08/03/2009 04:34:18 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  mstime.dll 8.0.6001.18968 598KO 09-10-2010 01:58:08 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  Occache.dll 8.0.6001.18968 202KO 09-10-2010 01:58:08 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  proctexe.ocx 6.3.2900.5512 80 KB 2008-04-13 20:10:35 C:\WINDOWS\SYSTEM32 Intel Corporation
  sendmail.dll 6.0.2900.5512 54 KB 2008-04-13 20:12:05 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  Shdoclc.dll 6.0.2900.5512 537KO 2008-04-13 13:03:19 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  Shdocvw.dll 6.0.2900.5512 1 464 KB 2008-04-13 20:12:05 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  Shfolder.dll 6.0.2900.5512 25KO 2008-04-13 20:12:05 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  Shlwapi.dll 6.0.2900.5912 463ko 08/12/2009 05:23:28 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  TDC.ocx 8.0.6001.18702 65KO 08/03/2009 04:30:56 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  URL.dll 8.0.6001.18702 104KO 08/03/2009 04:34:28 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  Urlmon.dll 8.0.6001.18968 1 183 KB 10/09/2010 01:58:08 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  Webcheck.dll 8.0.6001.18702 231KO 08/03/2009 04:34:48 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  WinInet.dll 8.0.6001.18968 895 KB 10/09/2010 01:58:08 C:\WINDOWS\SYSTEM32 Microsoft Corporation

  Internet Explorer connectivity:

  Dial connection preference never
   
  LAN settings
   
  AutoConfigProxy wininet.dll
  AutoProxyDetectMode disabled
  AutoConfigURL
  Proxy disabled
  ProxyServer
  ProxyOverride
   
  America Online
   
  AutoProxyDetectMode disabled
  AutoConfigURL
  Proxy disabled
  ProxyServer
  ProxyOverride
  Internet programs to use connection not available
   
  Maximum attempts 10
  Waiting between retries 5 sec
  Disconnect idle 20 min time
  Autodisconnect disabled
   
  Modem Intel(r) 537EP V9x DF PCI Modem
  Remote access PPP server
   
  Connect to the network
  Enable Software Compression Yes
  Would require no encrypted password
  Require no data encryption
   
  TCP/IP network protocols
   
  Use server assigned IP address Yes
  The 0.0.0.0 IP address
  Use server assigned NameServer Yes
  Primary addresses DNS name server: 0.0.0.0
  Secondary DNS: 0.0.0.0
  Primary WINS: 0.0.0.0
  Secondary WINS: 0.0.0.0
   
  Use the Compression header IP Yes
  Use the default gateway Yes
   
  Name of the script file

  You have any ideas that could help me find an internet connection?  Thanks for any help.

  The removal of the virus seems to have taken some required system files.  See if the System File Checker helps.  Click Start > run and enter in the field open.

  sfc/scannow

  Press ENTER.  The System File Checker must detect the missing necessary files and put back them.  If this does not work, use a system restore point from before you were infected.  If this does not work, get out of your XP installation diskettes.