It says my lightroom trial happened to expire, but I subscribed to Photograpy CC
So... this thing just not work.
I'm subscribed to photography CC include photoshop and lightroom.
It says my apps are expired, if I choose to 'buy', agains downloads and then... it opens by saying it will open with limited functionality, I don't want to. It is said to go to my account and check my purchase. I do and he said: I'm already subscribed... so basically the wheel goes around and around and I'm stuck...
I don't understand, it should be simple.
Please see the links below.
- Creative Cloud applications unexpectedly back in the test mode. CCM, CS6
- Applications creative Cloud back in test mode after an update until 2015 for CC
Also, make sure you use the right adobe ID to log in.
Hope this will help you.
Kind regards
Hervé Khare
Tags: Adobe
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allen456 wrote:
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https://www.adobe.com/account.html for subscriptions on your page from Adobe
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.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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I managed to do acknowledge my subscription as follows:
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FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?
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You can follow the steps below.
Reset the hosts file:
NOTE: you may need to deactivate you security software to change your hosts file.
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Mac OS
Log in as an administrator to change the hosts file in Mac OS.
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Let us know if the step above has solved your problem or not.
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