iTunes account does not work on Mac after Mac OS upgraded Sierra
When I connect to iTunes and try to open music Apple it asks me to register for an account. When I try to access my account or sign in to my account, it freezes just.
Hello SindyBiz,
After reviewing your post, it looks like the iTunes app freezes when you try to sign in with your Apple ID. There are a few things we can do to see if we can get you connected and stop iTunes from the gel.
I recommend you read these articles, which may be able to help solve the problem.
OS X Yosemite: If an application crashes or closes unexpectedly
We can try to create a new test user and try to connect with iTunes in the new profile to see if it's a software iTunes delivers.
OS X Yosemite: set up users on your Mac.
Thank you for using communities of Apple Support. Good day.
Tags: iTunes
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