iTunes crashes on start up with Windows Vista

For the last week or so iTunes crashed during startup to the top in Windows Vista. I have the 32-bit version. I tried to uninstall and reinstall. This doesn't seem to help. When it plant, I get a blue screen with a lot of text that does not stay up long enough to read. Then, the computer stops and restarts. I tried to install different version of iTunes, 12.1.3.6 and especially 12.1.2.27. I tried a restore of the entire system to a restore point that I thought was the problem. That no longer works. I did a full antivirus software scan and found no viruses either. I have run out of ideas and would appreciate any help that is available. Cannot synchronize calendars from Microsoft Office to my iPhone.

For general advice, see troubleshooting problems with iTunes for Windows updates.

The steps described in the second case are a guide to remove everything related to iTunes and then rebuild what is often a good starting point, unless the symptoms indicate a more specific approach.

Make sure after you have uninstalled all the components Apple to remove iTunes shortcuts from the desktop, taskbar, or start menu before you reinstall.

Review the other boxes and other support documents list to the bottom of the page, in case one of them applies.

More information area has direct links with the current and recent buildings if you have problems to download, must revert to an older version or want to try the version of iTunes for Windows (64-bit-for old video cards) as a workaround for problems with installation or operation, or compatibility with QuickTime software or a third party.

Backups of your library and device should be affected by these measures but there are links to backup and recovery advice there.

TT2

Tags: iTunes

Similar Questions

  • my laptop hp dv5 with windows vista home premium series starts do not

    my laptop hp dv5 series with windows vista home premium not starting not, despite several presses of the power button that only a white screen appeared only to nd 2-3 seconds then the system crashes.all started last night, when the electrical connection cut (no battery attached to the laptop). in the morning when I tried to start it, the led light of the charger pin on the beds for laptop for about 6-7 seconds nd then turns off. When I pressed the power button with the connected charger pin, it does not start, BUT when I joined the battery wid, the light (power) led to turn it on mobile to the top but the led on the pin of the charger turns off after a few seconds. SA is NOT SHOWING anything on the SCREEN EVEN AFTER PRESIN F11 etc please help

    Hello

    Power outages often lead to problems of material with computers / laptops.

    If there's nothing on the start screen (HP Logo, etc.) at startup, you may have a hardware problem.

    If under warranty contact HP.

    If this isn't the case, under services, contact a repair shop, local.

    See you soon.

  • blue screen with windows vista

    Hello! yesterday a blue screen appeared on my compaq 6830 s with windows vista. I used view bluescreen

    Here's what I read:

    Mini063015 - 01.dmp 30/06/2015 1.33.33 0x0000000b 0x000000c5 DRIVER_CORRUPTED_EXPOOL 0x00000002 0 x 00000001 0x822f5010 ecache.sys ecache.sys + 17c48 special memory device Cache Microsoft® Windows® operating system Microsoft Corporation 6.0.6002.18005 (lh_sp2rtm.090410 - 1830) 32-bit ntkrnlpa.exe + 4dfd9 ntkrnlpa.exe + ee010 ecache.sys + b142 ntkrnlpa.exe + a71fb C:\windows\Minidump\Mini063015-01.dmp 2 15 6002 133.792

    CLASSPNP. CLASSPNP SYS. SYS + fcbc5a48 0x83a27000 0x83a48000 0 x 00021000 0x49e01ee9 2009-11-04 6.39.05 class System Dll Microsoft® Windows® operating system SCSI 6.0.6002.18005 (lh_sp2rtm.090410 - 1830) Microsoft Corporation C:\windows\system32\drivers\CLASSPNP. SYS
    Ecache.sys ecache .sys + 17c48 0x8bba2000 0x8bbc9000 0 x 00027000 0x49e01f2c 2009-11-04 6.40.12 Microsoft® Windows® operating system special device Cache Memory 6.0.6002.18005 (lh_sp2rtm.090410 - 1830) Microsoft Corporation C:\windows\system32\drivers\ecache.sys
    iastor.sys iastor.sys + fcb9cb1c 0x83a50000 0x83b2a000 0x000da000 0x4bba0dee 04/05/2010 18.21.02 Intel Matrix Storage Manager driver Intel Matrix Storage Manager driver - ia32 8.9.8.1005 Intel Corporation C:\windows\system32\drivers\iastor.sys
    MUP.sys mup.sys + d023 0x8bb93000 0x8bba2000 0x0000f000 0x49e01914 driver Microsoft® Windows® operating system Multiple UNC Provider 2009-11-04 6.14.12 6.0.6002.18005 (lh_sp2rtm.090410 - 1830) Microsoft Corporation C:\windows\system32\drivers\mup.sys
    Ntkrnlpa.exe ntkrnlpa.exe + ee010 0 x 82207000 0x825c0000 0x003b9000 0x4b7d1e08 18/02/2010 13.01.28 Microsoft® Windows® NT Kernel operating system & 6.0.6002.18209 (vistasp2_gdr.100218 - 0019) Microsoft Corporation C:\windows\system32\ntkrnlpa.exe

    How can I solve the problem? Thank you

    Wow, you've been crashing for a long time.

    1: kd > .bugcheck
    Error checking code 000000C 5
    Arguments 0000000b 00000002 00000001 822f5010

    1: kd > knL
    # ChildEBP RetAddr
    805ec89c 00 822f5010 nt! KiTrap0E + 0x2e1
    01 805ec958 8bbad142 nt! ExAllocatePoolWithTag + 0x4ca
    02 805eca0c 822ae1fb ecache! EcCacheBootPopulateCompletion + 0x1d2
    03 805eca40 83a2cd5f nt! IopfCompleteRequest + 0x11d
    04 805eca48 83a2c3ee CLASSPNP! ClassCompleteRequest + 0x11
    05 805eca74 822ae1fb CLASSPNP! TransferPktComplete + 0x2b6
    06 805ecaac 83a94fc9 nt! IopfCompleteRequest + 0x11d
    WARNING: Information not available stack unwind. Sequence of images may be wrong.
    07 805ecb1c 83 has 55285 iastor + 0x44fc9
    08 805ecbbc 83a562f9 iastor + 0 x 5285
    09 805eccd8 83a9508f iastor + 0x62f9
    0a 805ecce8 822b16c2 iastor + 0x4508f
    0b 805ecd50 822af89d nt! KiRetireDpcList + 0 x 147
    0c 805ecd54 00000000 nt! KiIdleLoop + 0 x 49

    The storage technology Intel Raid driver corrupted pool system, which caused an attempt to access invalid memory at an IRQL that was too high. In our case:

    1: kd > .trap 805ec89c
    ErrCode = 00000002
    EAX = ebx 00000007 = 8230971c ecx = 8233f140 edx = 00000000 esi = 823096e0 edi = 880e29e0
    EIP = 822f5010 esp = 805ec910 ebp = 805ec958 iopl = 0 nv up ei pl nz ca po nc
    CS = 0008 ss = 0010 ds = 0023're = 0023 fs = 0030 gs = 0000 efl = 00210212
    NT! ExAllocatePoolWithTag + 0x4ca:
    822f5010 895804 mov dword ptr [eax + 4], ebx ds:0023:0000000 b is?

    About the unhandled, exception generated by the TSRI driver corrupting the pool when he allowed it, he would lie ebx to the value stored at the address of eax + 4. contents of EAX look pretty fake to me (00000007), is whence the crash.

    1: kd > lmvm iastor
    start end module name
    83a 50000 83b2a000 iastor T (no symbol)
    Loaded symbol image file: iastor.sys
    Image path: \SystemRoot\system32\drivers\iastor.sys
    Image name: iastor.sys
    Timestamp: Mon Apr 05 12:21:02 2010

    Very old driver.

    Try to update the driver of the TSRI first of your manufacturers website and if not lucky, follow my guide here to remove it. Even if you're running Vista, it should still work if all goes well - http://answers.microsoft.com/en-us/windows/wiki/windows_7-hardware/uninstalling-the-intelr-rapid-storage-technology/e3c4b6d6-56ba-4ac5-be50-89843c9d9b22

  • Performance on a Satellite Pro A120-185 with Windows Vista problems

    Can someone help me with this.
    My laptop is a new Satellite Pro A120-185 with Windows Vista.

    I had my last configuration less portable, but you know what? He was faster!

    I'm supposed to have cetrino duo 2, 2 GHz and cach of 4 MB, FSB 667 MHz, RAM 1 GB, even though they are at 533 MHz, 100 GB 5400 RPM HARD drive / MIN.

    It is slow, not only starting, programs opening, plays something, the browser and even to copy from the CD to the hard drive sometimes give me time 4 days left!

    Clicking on something takes forever. What's wrong?
    Need less to say that with vista no and I mean none, of my devices are busy. Dongle Bluetooth, USB disk, printer, NAS, and and...

    Hey dude,

    Please don t forget that Vista has been installed on your laptop and the additional tools of Toshiba and the utilities that control many additional features!
    There is a huge difference between Vista and early Microsoft operating systems.

    The Vista eat computer resources and many devices old don t work or cannot be installed because the 3rd device manufacturers don t provide Vista drivers!

    In my opinion an upgrade to 2 GB ram would increases the performance of laptop.
    All programs and utilities could be loaded more quickly

  • Satellite L300 freezes with Windows Vista

    I use the Satellite L300 laptop with Windows Vista.
    Once the connection is freezing, so I used to do Toshiba HDD recovery and formatted and installed with its recovery tools.

    Now its connect with normal mode.
    The problem is that if I use multitask or open a window or whatever it is the laptop is hanging (freeze).
    Again, I have to forcely, I need to start with safe mode and normal mode then again once I get the same problem.

    Can someone tell me the solution?

    > The problem is that if I use multitask or open a window or whatever it is the laptop is hanging (freeze).
    Maybe some of your applications cause this problem

    I think you should check what software could cause what I mean it of not impossible that a 3rd party applications that runs in the background would be the cause of your troubles

    Of course, it could also be related to a hardware malfunction. It looks a bit like a RAM problem, but just a personal suggestion.

  • came loaded with Windows Vista Home Premium. Recently, I reformatted the hard drive and did a clean installation of Windows 7 Professional. I have no games. No solitaire, Minesweeper, no nothing.

    original title: lack of games
    I have an Acer Aspire PC. It came loaded with Windows Vista Home Premium. Recently, I reformatted the hard drive and did a clean installation of Windows 7 Professional.

    I have no games. No solitaire, Minesweeper, no nothing.
    How can I, without seeking to erase and reinstall again?

    To activate the built-in Windows 7 games:

    1. click on Start (lower-left) and then on Control Panel.

    2. click on programs and features.

    3. on the left side of the screen, click on 'Windows turn features on or off".

    4. find the entry called games & check the box next to it.

    5. click on OK.

    6 reset.

    If the games box is already checked, uncheck the box , click OK, restart, then do steps 1-6 above.

  • Games Windows vista 32 bit provided with windows vista have stop working? I have explorer 7 and worked until recently?

    I lost the original games in windows vista that came with windows vista, I installed explore 9 a month ago and it has worked fine until recently, Vista 32-bit. Home Basic

    Hi mast cocoa,.

    1. what happens when you try to play the game? You receive an error message?

    2. did you of recent changes on the computer?

    3. you are unable to find the Windows installed games on the computer?

    Check if you can find Windows games to the following location.

    1. open the Games folder by clicking on the button Start , allprograms, clicking games, and then clicking Games Explorer

    Solve game problems

    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-game-problems

    If you find the windows games to the place mentioned above can ensure that games for Windows is activated in Windows features by using the link below.

    Where are my games?

    http://Windows.Microsoft.com/en-us/Windows-Vista/where-are-my-games

    I hope this helps!

    Halima S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • I have a screen scrambled when you try to play master of Orion II. It is an older game, but works well with Windows Vista. Any ideas what to try?

    How can I fix my screen to allow an older game to work?

    Hi smhartsoe,

    Welcome to the Microsoft Answers community.

    I suggest you to update the video card driver and check if the problem persists.

    Steps to update the video driver:
    1. click on the Start button.
    2. in the search box type devmgmt.msc, and then press ENTER.
    3. Select the video card device and right click on it
    4. now, select Properties.
    5. in the Properties window, on the driver tab, click Update driver.
    6. After installing the updates, restart the computer.

    For more information visit http://windows.microsoft.com/en-US/windows-vista/Finding-drivers-What-to-do-when-your-hardware-wont-work-with-Windows-Vista

    You try to install the compatibility mode.

    For more information visit http://windows.microsoft.com/en-us/windows7/Make-older-programs-run-in-this-version-of-Windows

    http://Windows.Microsoft.com/en-us/Windows7/what-is-program-compatibility

    If the problem persists only for this game, you will need to contact this game.
     
    WARNING OF THIRD PARTY SOFTWARE
     
    Using third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.

    Hope this information is useful.
    Thank you, and in what concerns:

    Umesh P - Microsoft Support
    Visit our http://social.answers.microsoft.com/Forums/en-US/answersfeedback/threads/ Microsoft answers feedback Forum and let us know what you think.

  • I would like to know what I'm supposed to do for Windows 7 free because I bought my computer with Windows vista this week and they said it was included.

    Windows Vista--> windows 7 included free

    Hello clauy, welcome.

    The information below are referenced from this URL and may have changed. Best is to check with the manufacturer of your system for more information.

    Here is the link to the original content posted below:
    http://www.PCMag.com/Article2/0, 2817,2354554,00.asp

    Acer
    If you buy your Acer system at an online retailer or a store, the policy is the same. Customers with eligible systems should go to the Acer upgrade page, where you will have gone through the process. It helps to have the serial number of your system available. He is a 22-digit number. For laptops, the serial number is located on the bottom. There will be a white label with 22 characters starting with "LX." For desktop computers, serial number is usually located on the right side, at the bottom of the side panel. There will be a white label with a 22 character S/N: starting with "PS" or "PT". After ordering, the upgrade kit will be sent to customers.

    ASUS
    ASUS customers with eligible systems may request their update on the Web site. It's a good idea to have the serial number of your system available. Customers with a laptop EeePC can find their serial number on a label at the base of the system. It is listed under the barcode after the letters "SN". Customers with other models of laptop ASUS may also find the sticker at the base of their systems. The serial number will be 10 or 15 characters and be preceded by the letters "SN". For desktop computers, the tile should be on the side or the back of the system, with the 12-digit alphanumeric (letter and number) code is right under the code upper bar (are there two) on the sticker.

    Reference Dell
    According to Dell, it does not matter if you bought your system directly from the company or from another retailer (such as Best Buy or Staples), as long as you bought it within the above period. Eligible Dell customers with a system should go to the Dell site to save their system. The site will guide you in the process. It's a good idea to note the name of the model of your system as well as your office or serial number of the laptop. It's a unique five digit alphanumeric (letter and number) code that you find on a white label with bar code on your Dell computer. For desktop computers, the label located on the back or on the side panel. For laptops, the label located on the bottom of the system. After recording with success your system, Dell will send you a DVD of Windows 7 to install. The site also includes a section on frequently asked questions.

    eMachines
    Customers with eligible systems (that is purchased from a retailer online or in a store) should go to upgrade eMachines website, where you will have gone through the process. It helps to have the serial number of your system available. As Acer systems (since eMachines is owned by Acer), he is a 22-digit number. For laptops, the serial number is located on the bottom. There will be a white label with 22 characters starting with "LX." For desktop computers, serial number is usually located on the right side, at the bottom of the side panel. There will be a white label with a 22 character S/N: starting with "PS" or "PT". After ordering, the upgrade kit will be sent to customers.

    Fujitsu
    According to Fujitsu, clients with a qualifying laptop LifeBook with Windows Vista Home Premium or Windows Vista Business are eligible to receive a free comparable version of Windows 7. They can visit the upgrade on the site Web of Fujitsu page and follow the instructions. It will be good to have on hand the serial number of the system (on a sticker, very probably on the bottom of the laptop). "" Serial number is an alphanumeric (letter and number) preceded by the letters "S/N" code part number is an alphanumeric code, preceded by the letters "P/N." when ordering, customers will receive the operating system recovery media and another disc with drivers and applications.

    Entry door
    Those with eligible gateway systems should go to the upgrade of the gateway site, where you will have gone through the process. Before you start, we recommend that you have the serial number of your system available. Like Acer systems (since, as eMachines, Gateway is owned by Acer), he is a 22-digit number. For laptops, the serial number is located on the bottom. There will be a white label with 22 characters starting with "LX." For desktop computers, serial number is usually located on the right side, at the bottom of the side panel. There will be a white label with a 22 character S/N: starting with "PS" or "PT". After ordering, the upgrade kit will be sent to customers.

    Hewlett-Packard
    HP customers can visit the website of the company to check their upgrade eligibility systems, to record and get answers on their PC and current operating systems. After the launch of Windows 7, qualifying customers will receive the upgrade of Windows 7 and a utility disk to upgrade with a step by step guide for installation. For the upgrade kit, orders will be accepted from June 26, 2009 through February 15, 2010. Proof of purchase must be presented and not later than March 1, 2010, with the postmark.

    It's a good idea to have your product number and available service number when you order the upgrade. Both are or on a sticker in the box that your system has become operational on a sticker on the underside of your laptop or on the side or the back of your office. Details of HP upgrade program can be found here.

    Lenovo
    Customers eligible Lenovo PC can visit Lenovo site for the latest on how to get an upgrade. It's a good idea to have the seven-digit product number of your practical system, as he is asked at one point in the process. Laptops and ThinkPad 3000 series, you can find it on a sticker at the bottom of your system (it is marked 'Type'). NetVista, ThinkCentre and 3000 series desktop computers, we'll find the sticker on the right front or on the back of the tower. Order an update that are deemed eligible will receive a CD.

    MSI
    According to MSI, customers who have an eligible system can find a certificate for a free upgrade to Windows 7 in the box of in their system became operational. They simply fill in and mail the certificate to Microsoft to receive the upgrade kit. For more information, the MSI clients can go to the Windows 7 page on the site Web of MSI.

    Sony
    According to Sony spring 09 systems purchased on June 26 or later, should be eligible for the upgrade, regardless of the question of whether they were purchased from Sony or other retailers. Those whose eligible Sony companies can order an upgrade page to upgrade from Sony on its site. The page offers information on Windows 7, as well as instructions on how to order the upgrade. If you are actually using the system that you'll upgrade, Sony has a "auto-detect" function that will get the information about your system that it needs to get the upgrade. Sony will then send you the installation disc.

    Toshiba
    Toshiba says that if you bought the Toshiba laptop through Vista Home Premium, Business or Ultimate on June 26, 2009 on January 31, 2010, then it is eligible for the upgrade. To request the upgrade, customers can view upgrade page on the website of the company. Toshiba advises clients to their system part number, serial number, place of purchase and Date of purchase available when they fill out the form on the site. The upgrade kit will be sent to them later.

    Velocity Micro
    According to Velocity Micro, who ship their systems directly and not is not available from third-party retailers, the company can currently ship new systems with Windows 7 installed. Controlled since June 26 systems delivered with Windows 7 upgrade coupons. The coupon redirects the user to a page on the Velocity Micro site where they can enter their address. They will be free of charge a copy of the Windows 7 upgrade kit mailed to them directly from Microsoft. For older systems the time limit eligibility to miss, Velocity Micro can sell copies of Windows 7 OEM, gets it with new material. This means that the company would have to do an upgrade of the system in order to be able to sell to these customers an OEM copy.

    Ryan Thieman
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Laptop bought with windows vista installed, the hard drive was completely cleaned and windows 7 installed, I have to uninstall it and install a genuine windows xp pro - how do this please.

    Laptop bought with windows vista installed, the hard drive was completely cleaned and windows 7 installed, I have to uninstall it and install a genuine windows xp pro - how do this please.

    On Sunday July 25, 2010 10:11:30 + 0000, pc_novice wrote:

    Hi Gordon

    I just downloaded drivers from the Dell website in support of xp

    I have tried to reboot from the XP cd but got the following message when I tried to install

    "This program is blocked due to compatibility issues"

    Program - the installer of Windows

    Editor - Microsoft

    Location: D:\1386\winnt32.exe

    Setup cannot continue because the version of Windows on your computer is newer than the version on the cd. If you decide to remove the version latest Windows that is currently installed the files and settings cannot be recovered"

    I don't want Windows 7 at all so I'm ready to lose all data, so how can I do to remove it?

    You say that you have started from the XP CD, but something is wrong with that
    you do. Just boot from the CD and follow the prompts for a
    clean install. A new installation by formatting the
    drive and does not care what version of Windows is installed (or
    even if any version of Windows is installed.

    Ken Blake

  • Download/Download speed of control with windows vista

    I've searched for a solution to control my download speed on my system. I live in a House with other roommates and need to know if there is a way with windows vista to restrict my network speed and download. I looked at the software and routers, routers, or way out of my price range and offers much more, then I would need a home network. Software requires another computer to stay on at all times, working as a router/firewall software. If there is some hidden in windows settings, this would solve my problem.

    Thanks, Skyday

    Hi Skyday_BG,

    Thanks for posting your question on the Forums of Windows Vista.

    There is no option to set the download speed on a particular computer in Windows Vista. There are 3 third party applications which allows you to limit the download speed of Windows Vista.

    WARNING OF THIRD PARTY SOFTWARE

    Using third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.

    Hope the information will help. Please post back and we do know.

    Thank you & best regards

    Ashish Gupta
    Microsoft Answers Support Engineer

  • version 2.0 SlingPlayer Setup Wizard appears incompatible with Windows Vista

    Setup in Windows 2.0 Wizard Slingplayer seem incompatible with Windows Vista (it is compatible with Windows XP) after Slingplayer 2.0

    opens, nothing appears in the installation wizard when you click it.

    Hello

    Welcome to the Microsoft community. I see that you have some problems with the slingplayer version 2.0 Setup Wizard. I'll help you with this problem.

    1. What is the brand and model of the computer?

    2. you have a 32-bit version or the 64 bit version of windows?

    3. have you made changes on the computer recently?

    Minimum requirements for SlingPlayer 2.0 for Windows: http://support.slingbox.com/get/KB-1000076.html

    Method 1.

    You can run the program in compatibility mode and check if that helps.

    Make older programs run in this version of Windows: http://windows.microsoft.com/en-US/windows-vista/Make-older-programs-run-in-this-version-of-Windows

    Method 2.

    A clean boot to test if any element of service or third party application startup is causing this issue.

    How to troubleshoot a problem by performing a boot in Windows Vista or Windows 7:http://support.microsoft.com/kb/929135

    Note: Once you have finished troubleshooting, follow step 3 in the article to start on normal startup.

    Additional information.

    SlingPlayer for Windows (legacy desktop version): http://support.slingbox.com/go/slingplayer-windows

    I hope this helps.

  • What hp c4180 printer compatible with windows vista

    We have a laptop with windows vista. Can load us a HP c4180 printer?

    If it's the HP Photosmart c4180 then there is full Vista drivers here:

    http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=2100&lc=en&cc=us&dlc=en&sw_lang=&product=1141647#N191 .

    Make sure that get you drivers 32 or 64-bit according to your version of the Windows.

    * To see if you're running 32-bit or 64-Bit Windows click:

    Start-> Control Panel-> system

    Then look at where it says, "System Type".

  • I formatted my PC with windows vista and reinstalled but now it shows the wrong key. I use my purchased copy of the software in 2009

    original title: ACTIVATION of VISTA
    I formatted my PC with windows vista and reinstalled but now it shows the wrong key. I use my purchased copy of the software in 2009.

    You simply have to use telephone Activation...

    activation by telephone (call of the operator)
    Click the Start button
    in the search box, type
    SLUI 4
    and press the Enter key
    Follow the instructions - but when asked which service you need the ansafone phone, don't answer - it should oblige the operator to answer, who can deal with you
  • How can I restore my dV7 HP Pavilion with windows Vista back to factory without Vista disc condition.

    I have a Pavillion DV7 with Windows Vista. Im having a lot of problem with my computer and want to just restore to factory settings and wipe it off. How can I do this?

Maybe you are looking for