ITunes files missing on the laptop, but always on your old phone

My father has recently spent laptops (Macbook to Dell), and asked someone to work to transfer its music from itunes to the new laptop, however, the transferee only the selection file and not the actual music files, now every time he wants to play the file on the computer that the exclamation point is delivered with a message the file is not found. The old computer files have disappeared. However, the music is still playing on his iphone 5s. So, I want to know how we can transfer music from the phone to the laptop? We tried a bunch of demos of software that are supposed to do with no luck (iexplore, itools, copytrans, etc.). My father is reluctant to buy software without knowing with certainty if it works.

Can anyone recommend a way for us to do without software, and if not, can you recommend a trustworthy?

ISkysoft used and it worked.

Tags: iTunes

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