iTunes will not update on window 10 machine.  Setup cannot locate itunes664.msi

In tempting to Upgrade iTunes to version 12.3.2 12.2.2.25 I get a message that the installer cannot locate the file "itunes6464.msi".  I tried to uninstall the existing version of the iTunes software and reinstall the latest version however, am not able to do it using the Windows Uninstall tool.  What is the solution?

For general advice, see troubleshooting problems with iTunes for Windows updates.

Start by missing error MSI.

The steps described in the second case are a guide to remove everything related to iTunes and then rebuild what is often a good starting point, unless the symptoms indicate a more specific approach.

Review the other boxes and other support documents list to the bottom of the page, in case one of them applies.

More information area has direct links with the current and recent buildings if you have problems to download, must revert to an older version or want to try the version of iTunes for Windows (64-bit-for old video cards) as a workaround for problems with installation or operation, or compatibility with QuickTime software or a third party.

Backups of your library and device should be affected by these measures but there are links to backup and recovery advice there.

TT2

Tags: iTunes

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