iWork not on my 2015 12 '' Macbook retina

I recently bought this laptop and iWork is not on it. When I go to the App Store to download, there is no free option. I thought that if you buy a new Mac, you get iWork. Is it not so?

It is 'free' to the original purchaser for the machine. The license is not transferable. If you bought a used machine, you will have to pay for apps if you wish.

Tags: Mac OS & System Software

Similar Questions

  • 2015 the Macbook Pro 13 Retina El Capitan freezes randomly

    Hello

    I have a Macbook Pro 13 2015 with the Retina display. I plug in December. It has the most recent update of El Capitan (OSX 10.11.4). I have 91.8 GB of free space on the SSD drive. Around a month ago, freezes bad has started to happen. Frost occur generally when I'm browsing Safari, I do not know if it has nothing to do with YouTube videos, but maybe it's interesting to note that I usually have a tab open in Safari that's YouTube when it happens (but not always). Today, I already had 2 freezes, before one arrived, I read an article and it happened (a YouTube tab was open in Safari, however, the video did not play for the moment when frost arrived). The second time, watched a YouTube video, and freezing that happened when I clicked on the time bar to make the video at a specific time. Frost usually occurs when I interact with something like that, opening of a new video in YouTube (such as clicking a recommendation of video on the right panel), or interact with the video itself. Note, after I restarted the computer, the previous video is one which opens in Safari, if frost has occurred during playback of the video which freezes just after I started playing.

    However, it is not only Safari which can cause freezing. There was a specific case, when I looked at the images in the Photos app. There were many of them, and I pressed the arrow left and right to navigate through them. Then he suddenly freezes the whole system, couldn't get out of the application or anything. Such a freeze is really bad, I can't interact with the computer somehow, the mouse cursor freezes, time freezes in the status bar, no Cmd + space for Spotlight, no physical reaction buttons whatsoever. Only option is to wait a few minutes (in order to clearly identify the process before and during the system failure in the newspaper), and then press and hold the power button until the machine stops.

    I thought first of all it is a software problem, I did a complete reinstallation of the system (formatted the SSD drive, downloaded Yosemite, then upgraded to El Capitan, once again). I had 2 weeks of calm, but today it happened again (2 times so far). I share the newspaper of queries system log: all messages. The last frost that happened at 13:31, and I waited until 13:37 to restart the computer. If I'm not able to detect the problem, I think I'll try to return this product, because I think that it is unacceptable for a machine that costly to freeze the whole system and lost unsaved process in Word or whatever it is.

    Thank you for your help,

    Adam

    2016 05. 07 13:20:57, 195 acwebsecagent [296]: DownloadUpdatedConfig: could not download the update config. Hostedconfig.ScanSafe.NET of the host. Code 0x80004005

    2016 05. 07 13:20:57, 000 syslogd [41]: sender ASL statistics

    2016 05. 07 13:23:24, SystemUIServer 844 [238]: LSCopyApplicationURLsForBundleIdentifier error: domain error NSOSStatusErrorDomain Code =-10814 = "kLSApplicationNotFoundErr: for example, no application claims the file."

    2016 05. 07 13:25:57, 673 acwebsecagent [296]: license: one or more of the license/Public key cannot be NULL

    2016 05. 07 13:25:57, 673 acwebsecagent [296]: SSLExt: could not get the headers of ScanSafe

    2016 05. 07 13:25:57, 673 acwebsecagent [296]: DownloadUpdatedConfig: could not download the update config. Hostedconfig.ScanSafe.NET of the host. Code 0x80004005

    2016 05. 07 13:26:02, 285 Microsoft Word [674]: Stream 0x7f84bee0 sends an event before being opened

    2016 05. 07 13:26:02, 286 Microsoft Word [674]: Stream 0x7f84bee0 sends an event before being opened

    2016 05. 07 13:30:51, CalendarAgent 395 [250]: [com.apple.calendar.store.log.caldav.coredav] [refusing analysis for PROPPATCH response because of the content-type: text/html; charset = UTF-8].]

    2016 05. 07 13:30:51, CalendarAgent 442 [250]: [com.apple.calendar.store.log.caldav.coredav] [refusing analysis for PROPPATCH response because of the content-type: text/html; charset = UTF-8].]

    2016 05. 07 13:30:51, CalendarAgent 483 [250]: [com.apple.calendar.store.log.caldav.coredav] [refusing to analysis for PROPPATCH response because of the content-type: text/html; charset = UTF-8].]

    2016 05. 07 13:30:51, CalendarAgent 530 [250]: [com.apple.calendar.store.log.caldav.coredav] [refusing analysis for PROPPATCH response because of the content-type: text/html; charset = UTF-8].]

    2016 05. 07 13:30:57, 000 syslogd [41]: sender ASL statistics

    2016 05. 07 13:30:57, acwebsecagent 832 [296]: license: one or more of the license/Public key cannot be NULL

    2016 05. 07 13:30:57, acwebsecagent 833 [296]: SSLExt: could not get the headers of ScanSafe

    2016 05. 07 13:30:57, acwebsecagent 833 [296]: DownloadUpdatedConfig: could not download the update config. Hostedconfig.ScanSafe.NET of the host. Code 0x80004005

    2016 05. 07 13:31:26, taskgated 511 [420]: no identification of the expected demand, cannot use provisioning profiles [pid = 733]

    2016 05. 07 13:31:48, 000 kernel [0]: WindowServer process [158] taken causing excessive Awakenings. EXC_RESOURCE lost audio playback

    2016 05. 07 13:31:57, watchdogd 990 [366]: [watchdog_daemon] @(_wd_daemon_service_thread) - service (com.apple.WindowServer) reported as insensitive

    2016 05. 07 13:31:58, watchdogd 997 [366]: [watchdog_daemon] @(__wd_service_report_unresponsive_block_invoke) - could not collect a spindump for (com.apple.WindowServer)

    2016 05. 07 13:32:23, watchdogd 123 [366]: [watchdog_daemon] @(_wd_daemon_service_thread) - service (com.apple.WindowServer) reported as insensitive

    2016 05. 07 13:32:24, 126 watchdogd [366]: [watchdog_daemon] @(__wd_service_report_unresponsive_block_invoke) - could not collect a spindump for (com.apple.WindowServer)

    2016 05. 07 13:32:48, watchdogd 239 [366]: [watchdog_daemon] @(_wd_daemon_service_thread) - service (com.apple.WindowServer) reported as insensitive

    2016 05. 07 13:32:49, watchdogd 240 [366]: [watchdog_daemon] @(__wd_service_report_unresponsive_block_invoke) - could not collect a spindump for (com.apple.WindowServer)

    2016 05. 07 13:33:09, 734 Microsoft Word [674]: Stream 0x7d776380 sends an event before being opened

    2016 05. 07 13:33:09, 734 Microsoft Word [674]: Stream 0x7d776380 sends an event before being opened

    2016 05. 07 13:33:13, watchdogd 262 [366]: [watchdog_daemon] @(_wd_daemon_service_thread) - service (com.apple.WindowServer) reported as insensitive

    2016 05. 07 13:33:38, watchdogd 383 [366]: [watchdog_daemon] @(_wd_daemon_service_thread) - service (com.apple.WindowServer) reported as insensitive

    2016 05. 07 13:33:51, 429 CalendarAgent [250]: [com.apple.calendar.store.log.caldav.coredav] [refusing to analysis for PROPPATCH response because of the content-type: [text/plain; charset = 'utf-8'].]

    2016 05. 07 13:33:51, 509 CalendarAgent [250]: [com.apple.calendar.store.log.caldav.coredav] [refusing to analysis for PROPPATCH response because of the content-type: [text/plain; charset = 'utf-8'].]

    2016 05. 07 13:34:03, 516 watchdogd [366]: [watchdog_daemon] @(_wd_daemon_service_thread) - service (com.apple.WindowServer) reported as insensitive

    2016 05. 07 13:34:28, watchdogd 623 [366]: [watchdog_daemon] @(_wd_daemon_service_thread) - service (com.apple.WindowServer) reported as insensitive

    2016 05. 07 13:34:53, 694 watchdogd [366]: [watchdog_daemon] @(_wd_daemon_service_thread) - service (com.apple.WindowServer) reported as insensitive

    2016 05. 07 13:35:18, watchdogd 757 [366]: [watchdog_daemon] @(_wd_daemon_service_thread) - service (com.apple.WindowServer) reported as insensitive

    2016 05. 07 13:35:43, watchdogd 828 [366]: [watchdog_daemon] @(_wd_daemon_service_thread) - service (com.apple.WindowServer) reported as insensitive

    2016 05. 07 13:35:57, acwebsecagent 990 [296]: license: one or more of the license/Public key cannot be NULL

    2016 05. 07 13:35:57, acwebsecagent 990 [296]: SSLExt: could not get the headers of ScanSafe

    2016 05. 07 13:35:57, acwebsecagent 990 [296]: DownloadUpdatedConfig: could not download the update config. Hostedconfig.ScanSafe.NET of the host. Code 0x80004005

    2016 05. 07 13:36:08, 942 watchdogd [366]: [watchdog_daemon] @(_wd_daemon_service_thread) - service (com.apple.WindowServer) reported as insensitive

    2016 05. 07 13:37:04, 000 illegal product [0]: BOOT_TIME 1462621024 0

    2016 05. 07 13:37:05, 000 syslogd [41]: notice of Configuration:

    ASL Module 'com.apple.AccountPolicyHelper' claims the selected messages.

    These messages may not appear in the standard system log files or in the database of the ASL.

    2016 05. 07 13:37:05, 000 syslogd [41]: notice of Configuration:

    ASL Module 'com.apple.Accounts' claims the selected messages.

    These messages may not appear in the standard system log files or in the database of the ASL.

    2016 05. 07 13:37:05, 000 syslogd [41]: notice of Configuration:

    ASL Module 'com.apple.Accounts' claims the selected messages.

    These messages may not appear in the standard system log files or in the database of the ASL.

    http://www.TheBitGuru.com/blog/view/394-random%20Slowdown%20Of%20Browsers%20in%2 0OS 20 X % 20Mountain % 20Lion %

  • the space bar is out of use MacBook (retina, 12 ", primo 2015)

    The SPACEBAR on my new MacBook (retina, 12 ", primo 2015) is not working properly.

    Does anyone have the same problem?

    Is there a quick fix?

    Greetings ThomasGlerup,

    Thank you for using communities Support from Apple!

    I understand that the SPACEBAR on your new MacBook does not work as expected. We know that situations like this, especially on a new computer, can be frustrating, but we are here to help!

    To begin troubleshooting, I would say hollow work the steps in the following article.

    If certain keys on your laptop's built-in keyboard do not work

    If the keyboard produces only numbers, make sure that seeing the capslock key Num are disabled. Press the NumLock key to turn off his light.

    If the NumLock key has an indicator light, press the key and try again the keyboard.

    If none of the keys work, your Mac can show a low battery alert that you can not see. Connect your Mac to an electrical outlet, or connect an external keyboard to your Mac to the alert.

    If the other keys do not work

    You may have accidentally set an option that changes your keyboard works.

    Choose the Apple menu > System Preferences, click Dictation & speech, and then click Text to Speech. If "Text Speak selected when you press the button" is selected, deselect it or click on change the key to another key.

    Choose the Apple menu > System Preferences, click Accessibility, and then click keyboard. Make sure that slow keys is turned off. If slow keys is enabled, you will need to keep a key longer than usually before it is recognized.

    Choose the Apple menu > System Preferences, click Accessibility, and then click mouse & Trackpad. Make sure that the mouse keys is turned off. If the mouse keys is enabled, pressing the keys in the numeric keypad moves the pointer instead of entering the numbers.

    Choose the Apple menu > System Preferences, click keyboard, and then click input methods. Select "Show the menu in the menu bar." Open the menu entry, then make sure that the correct keyboard layout is selected.

    To display the keyboard layout, click keyboard, and then choose 'see the keyboard, Emoji, & viewers of symbols in the menu bar.

    OS X El Capitan: If your keyboard does not work

    Have a great day!

  • MacBook retina cannot find the USB hard drive when it is plugged again

    Hello world

    I have a MacBook retina 2015 computers and a hard drive WD elements USB3 that I use as a Time Machine backup when they travel. The drive is plugged into the USB - C through one of the Apple dongles and when I first start the computer, the USB is mounted and that it appears on the desktop. He does everything very well.

    When I want to take the machine away, I eject it, wait for the secure message and then physically disconnect the drive. However, when I go back and reconnect the drive, the Mac did not see it. The reader will be able as the light comes on and I can hear it turn. Just, it is not mount and is completely invisible for MacOS.

    I checked all connections, even used another dongle - no luck. A disconnect does not set, and I tried to reset the NVRAM. So far, the only solution is to reboot the Mac, afterwards the player reappears - at least until I need to unplug it again.

    Anyone got any ideas what is underway and if there is a fix?

    Thank you very much

    Mike.

    Hello, Mike Richards2,.

    Thank you for using communities Support from Apple!

    This is I think understand that you are not able to see an external hard drive when it is ejected, and then reconnect the computer.  I have some suggestions that I hope will help you.

    It is important to try to isolate what is responsible for this.  The first thing to do to help isolate what is causing the problem is to start the computer in what is called Safe Mode and see if the problem persists.

    Start in safe mode:

    1. Choose the Apple menu > shut down.
    2. After your Mac stops, wait 10 seconds, then press the power button.
    3. As soon as you hear the startup tone, hold down the SHIFT key.
      You must press the SHIFT key as soon as possible once you hear the startup tone, but not before.
    4. Release the SHIFT key when you see the gray Apple logo and progress indicator.

    OS X El Capitan: start in safe mode

    Once the computer is running in safe mode, see if you can duplicate the issue.  If the problem does not appear, go ahead and try to reboot normally again.  If the problem has disappeared, it may have been caused by a problem of file or directory of cache fixed by booting in safe mode.

    If the question comes up, you'll want to check the login items.  Follow these instructions to remove the connection:

    OS X El Capitan: If you think you have incompatible connection points

    Remove the connection, restart the computer and see if the problem persists.

    Have a great day!

  • Adobe is working on the contribution of the AMD Radeon R9 M370X in my 2015 compatible MacBook Pro?  It's very frustrating.

    Adobe is working on the contribution of the AMD Radeon R9 M370X in my 2015 compatible MacBook Pro?  It's very frustrating.  I was told during a call to tech with a technology Adobe compatibility would be added in the next update, but it doesn't seem to be any progress in this direction.

    Can someone advise?

    Thank you

    Cree

    New Britain, Ct

    Adobe is usually not about future plans in open forums

    https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform for bug reports or feature requests

  • Not fully functional mouse with MacBook Pro 2010. I can scroll up and down, but can not move the cursor.  The mouse works with my new Macbook 12. No mouse problem but Macbook Pro?

    Not fully functional mouse with MacBook Pro 2010. I can scroll up and down, but can not move the cursor.  The mouse works with my new Macbook 12. No mouse problem but Macbook Pro?

    What specific mouse?

  • How can I remove my name from the top right of the screen. I have a 2015 13 "MacBook Pro running 10.11.4

    How can I remove my name from the top right of the screen. I have a 2015 13 "MacBook Pro running 10.11.4

    At the top right of the menu bar shows the current user who is logged in and allows quick change of user accounts.

    You can disable the display of menu bar in system preferences > users and groups. Or order just drag it out of the bar.

  • Help! The unknown software exception (0xc0000095) - the program does not (Dreamweaver CC 2015)

    Help! The unknown software exception (0xc0000095) - the program does not (Dreamweaver CC 2015)

    Dreamweaver_CC.jpg

    Looking at the error, it seems that it could be caused by C++ MSVisual files damaged or missing.

    Your best bet is to Dreamweaver, use of the Adobe Creative Cloud cleaning tool to solve installation problems uninstalling and reinstalling Dreamweaver.

  • No, not yet... MacBook Pro 2015 another problem

    Hello

    I hope someone can help me. I got my MacBook Pro (retina, 13 inches, early 2015) otherwise under warranty then more than a year and after 4 months, the computer died, I lost my job and had to get the hard drive replaced.

    Now my computer will go on, but the newspaper my built in keyboard layout and carpet mouse will not work. I tried to run a few tests but because of the keyboard does not work can not run any. I use mouse wireless with me and that seems to work. the market and the key also works but nothing else. Cap lock key does not illuminate.

    I go across Europe (currently Bratislava) and am not stay in a country of more than 4 days. I desperately need a computer for my work and am afraid that my laptop can be a lemon, with what is happening all the after 12 months. I appreciate all help. Thank you!

    Try to do the following:

    Reinstall El Capitan without erasing the drive

    Please make sure that you back up.

    1. Restart the computer. Immediately after that the chime hold down the command and R until the Utility Menu appears.
    2. Select disk utility, then click on the continue button.
    3. Select the withdrawal (usually Macintosh HD) entry of the volume of the list to one side.
    4. Click first aid icon in the toolbar. Wait until the button is active, then click it.
    5. Quit disk utility and re-enter the Utility Menu.
    6. Select Reinstall OS X and click on the continue button.

    Also, see this tip for user: basic steps for the OS X upgrade.

    You will need Internet for the foregoing. If possible use Ethernet.

  • MacBook Pro 2015 13 inch retina battery

    Hey!

    I have my MacBook Pro 13 inches since November 2015 retina and I have some problems with the battery life that it only lasts for 4 to 6 hours with the navigation through Safari. I already brings to the APR and they tested and the tests, everything works well.  They told me that they have the experience that the battery still lasts for 4 to 6 hours, but because the test method say nothing wrong while they couldn't do anything with it. I have 42 cycles in the battery and the preference of the system says there 6534mAh.

    Any ideas?

    It can be leave normal.

    If you right-click on the battery icon in the top menu, hold down the option key to "condition".

    Coconut battery has a feature online that will compare the battery of your specific computer with others using the application.

    http://www.coconut-flavour.com/coconutBattery/

    In the drop-down menu coconutBattery >coconutBattery online


    BlockQuote:

    "At coconutBattery online you can now compare the capacity of your battery with others. The graph below shows you your battery (dark green line), the health average battery for your model of MacBook (light green line) and the range of all health data of battery for your model of Mac (green cloud).

    The 2nd graph shows you your battery based on the number of loadcycle (dark green line) and the health of battery average based on the number of loadcycle for your model of MacBook (clear green line). »

  • Motion sensor doesn't work is not in my 250 ssd macbook pro early 2015

    I want to know that my macbook a SMS in it or not how please help

    SSDS have no moving parts, so no need to SMS

  • 9.2 messages will not send any messages on MacBook

    I am running OS X El Capitan version 10.11.6 on a MacBook Pro 15 "retina (mid-2015) with 9.2 Messages. I also have an iPhone running iOS 10.0.1 6.

    A few days ago, I got an alert that someone had logged on to iMessage on iPhone 4S that I didn't own. I changed my password, and since I was not able to use the Messages on my MacBook. If I try to send a message using my phone number, he is trying to send a text message and fails. If I try to send from an email address, it sends as an iMessage and fails immediately. Everything works fine on my iPhone, but the conversations from my iPhone will not sync to my MacBook.

    I signed into messages on my MacBook and iPhone. I signed out and back several times on both. My phone number and email are all verified in the context of "you are reachable by iMessage to. I tried to remove the content in ~/Library/Messages/ and empty the trash. I rebooted my MacBook several times. Nothing has worked so far.

    Anyone know what I need to do?

    May be a corrupt .plist.

    Make a backup, preferably 2 backups on 2 separate drives.

    Quit the application.

    Go to Finder and select your user folder. With this Finder window as the windshield, select Finder/display/display options for presenting or order - J.  When the display options opens, check "show the library folder. This should make your visible user library folder in your user folder.  Select the library. Then go to Preferences/com.apple.iChat.plist.  Move the .plist on your desktop.

    Restart your computer, open the application and test. If it works fine, delete the plist for the office.

    If the application is the same, return the .plist where you got it, crushing the latest.

    If this does not work, repeat the above, but remove the com.apple.imagent.plist

    Thank you Leonie and Ralph Johns (UK) , that some information contained in the present.

  • CTRL Alt Del does not work Windows 2015 10 rMBP

    Hi all

    I have a MacBook Pro for Windows 10 15 "Bootcamped retina.

    CTRL Alt Del does not, any more than the function keys (brightness, mute, etc.).

    I tried to manually reinstall the keyboard driver. It installs ok but does not solve the problem.

    On Reddit, a user suggested that another user with the same problem should do a Bootcamp driver repair.

    However, when I go in the Bootcamp Assistant I get only the possibility to restore the volume.

    My best guess is that the Bootcamp Driver repair fix it if I could access.

    Does not mention that this is the model of 2015.

  • Update Safari last night.  Now the free online games on AARP does not load.  It is not the site, because the macbook pro hubby still loads

    I've updated to the latest version of Safari on my 2015 macbook air.  Since then, the games I play, on the site of the AARP, don't be loading.  I checked to make sure that Flash was updated and it is.  I have also an old iMac that I play on.  I did not update this machine yet.  Currently the load games on that one.  Does anyone else have this problem?

    Which version of OSX?

    What exactly happens when you try to load the sites?

    They load and then disappear?

    Have you tried another browser?

  • Help! Malfunction of MacBook retina SD card slot

    Hello

    Recently, I wanted to use my card slot for a Micro SD card on my macbook 2012 end retina pro website. After inserting the card, I gives me the message "the disk you inserted is not readable by this computer.

    I then followed the button «Initialize...» "as recommended online.

    "" I then delete the MS-DOS card "(FAT)", also reported online.

    However no matter how I try to delete it, I gives me the same message every time "error input / output.

    I made several tests such as the D on start up and made a NVRAM resets with no found error?

    Please help, everybody!

    Try to insert/remove a couple of times and shake the card into the slot.

    The card works OK in another computer or card reader?

    The contacts on the map like own?

Maybe you are looking for

  • Billing and terms of payment

    I use an Ipad 4th generation of IOS 10. Today I was downloading a free app, I entered my password, and then it told me to update my payment method. He said credit card cannot be in the past. I don't understand, because my credit card expires in 2 yea

  • Impossible to search iTunes Store on iPhone

    When it is on my iPhone, iOS 9.3.2,and 6V I can't call the search functionality in the iTunes Store. I used to be able to do it, but not now. I see same as any music/movies/TV shows if I wanted to buy a. I can check my status of download (but there i

  • Reading data from a queue - store quick loop, slow loop display

    Here's my BD below.  I'm data queues in a loop faster (100 ms or 50 ms) and by sending this data to a loop of 250 ms.  I need to be able to view the data in the slower loop (so that the public Service only is updated every 50 ms). Problem I have: How

  • Other hardware - HD Non - User Input filter data (KB911895) failure. __

    I have a dell laptop running XP and when automatic update download: KB911895 it keeps failing. What must I do to solve this problem? My screensaver is done by this problem. I did a restore of the system several times, but the problem persists. I also

  • You cannot change the format of the cursor

    Original title: mouse cursor Cannot change the format of the cursor; message says no file found - for example, C:\WINDOWS\Cursors\arrow\_rl.cur