Junk mail problems

Emails from my father (even if it is on my VIP list) always appear in my Inbox of spam rather then my Inbox, which means that I am not notified of them and often don't see them until they have lost their relevance. It's a pain to have to always check my spam to email him. How can I stop this from happening?

the unwanted part is not supported by the phone, through the mail provider

Tags: iPad

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