Just bought a subscription after my trial for cc. But it still says "the trial time is over."
and I can not run the programs. I use mac os 10.9.5.
Hi Sabine,.
If you have purchased the license for creative Cloud of Adobe, please visit the help below document:
Sign out, sign in | Creative cloud desktop application
Kind regards
Sheena
Tags: Adobe
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I just bought a new EOS 7 d mk2 camera but can't open the CR2 raw files in Photoshop CS5. I downloaded the new raw converter for the camera which is the DNG 8.7 format for my windows computer operated. When I click on a CR2 file I get a notification to come as States "could not complete your request because the file appears to be a model of camera that is not supported by the installed version of camera raw.
I'm entered in Photoshop and loaded the dates above, but have met 3 mistakes when you do this (1) Adobe Bridge CS5 4.0.5 (2) Adobe extension Manager SC5 5.0 update (3) 12.0.4 for Photoshop CS5 Photoshop
I tried for 2 days now to try to get the operating system for your support/help will be most appreciated.
My old camar is an EOS20 D and I have no problem with CR2 files it produce
Images II 7 d would be directly supported in Photoshop CS5 as requiring a new camera raw.
So, you must download the free DNG Converter to convert these images to DNG and then open the DNG converted in Photoshop.
See this link for download DNG Converter 9.0:
For Mac: Adobe - Adobe Camera Raw and DNG Converter: for Macintosh: Adobe DNG Converter 9.0: thanks
For Windows: Adobe - Adobe Camera Raw and DNG Converter: for Windows: Adobe DNG Converter 9.0: thanks
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I bought a new creative member and install photoshop but its still say that it is a trial version? What should I do? Mac user
Hello
First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.
https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:
https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html
Hope this helps!
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I've been sent tell to send the payment has been received and an order number, but I don't see anything like a serial number. ?
Help?Ask the serial number http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Some general information for a subscription of cloud
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
http://www.Adobe.com/products/creativecloud/FAQ.html
http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
http://forums.Adobe.com/community/download_install_setup/creative_cloud_faq
What is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
To start https://helpx.adobe.com/creative-cloud.html the Cloud
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When I try to download and update a more recent version of the software of my ipad, it works for the first 10 minutes, then it stops showing me what follows: "your internet connection time run out, please check your network."
How can I solve this?Thank youHello
You should check with Support for iPad.
iPad Support
http://www.Apple.com/support/iPad/iPad Support Contact
http://www.Apple.com/support/iPad/contact/iPad Communities
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I am a user of windows vista. I have loss all documents and the installation cd. Only produced key . How can I get an another free Windows CD?
* original title - I Am A Genuine user of windows vista. I have loss all documents and the installation cd. Product key have only. How can I get an another free Windows CD? *
Hi Aowlad,
If your copy of Vista came pre-installed with your PC, you should contact the manufacturer of your PC for replacement disks. You will find no doubt that they will charge you for the replacement and they won't be cheap.
If you purchased your copy of Vista in a store you will be normal should have the purchase receipt or proof of purchase (I guess a credit card statement would be sufficient, but I'm not sure). Take a look at this link for more details:http://support.microsoft.com/default.aspx?scid=KB;en-us;326246
This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.
John Barnett MVP: Windows XP Expert associated with: Windows Desktop Experience: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com
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I just bought a subscription to Muse because I wanted to try Muse (2014) for a month. I'm on Mac os 10.7.5 I don't need the CC Muse version. Is it possible to buy older versions of Muse? Online, I had read that it was after joining the program of cloud.
Hi Brian,.
You can go to find other apps in Creative cloud app and select the previous versions:
Lists the previous versions of applications available to download/install.
Kind regards
Akshay
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Should I reinstall everything to use a computer for a paid subscription after using it for a trial under a different account? Programs say "start trial" or 'trial ended' or 'buy' next to them even after I signed with my membership and then download them.
Hello Marcella.
You don't have to re - install your applications. Just activate your creative license cloud by the signature of the creative application of cloud and then reconnect.
Please see the help for the following document:
Sign out, sign in | Creative cloud desktop application
Kind regards
Sheena
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I just bought a keybboard ultra thin logitech for iPad air. It has a port for a small cable, but no cable in the box. What is the port for, and what don't get me?
Have you tried the Logitech support site?
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Standard Acrobat's window only; Acrobat pro for mac
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I just bought an Iphone 6s and not yet am possession of en from the Sim Card. Ook, do you know if I can use the phone including applications via Wifi and put the chip later? Thank you. Renault JL
No, because if you bought a new iPhone, then you need a SIM card to activate it before you can use the wifi applications.
This is a phone after all, you don't need a sim card any to be able to activate it.
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I tried to cancel my subscription for months, but it never terminates the process.
I tried to cancel my subscription for months, but it never terminates the process. I am so sick of paying for a product that I have everything simply because I can't talk to someone and it circles me just around and around. It won't let me cancel no matter how many times I've followed the instructions. I'm out $89.97 because I tried to cancel the first time. Please help me find another way to solve this problem which is not in the directions.
Hello
You will need to contact support by calling/chat for this request.
* Be sure to stay connected with your Adobe ID before accessing the link above *.
Kind regards
Sheena
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I just bought an iPhone 4 and now I can't download apps from the App Store because it says I need iOS 8 but the iPhone 4 supports ios 8, how can I download apps?
Return the iPhone 4 and buy an iPhone more later from model.
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Is there a way just to have one or two applications, for example first pro cc or the two sequels. But I see LL is Photoshop for 9.99 per month, is there a way I can get just first pro cc only for 9.99 or something like that? I don't
# Photography is one of its kind special promotion. There is no other package prioritized at a similar discount. You can get single app or CC full plans.
Mylenium
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Iron,
Please see this link:
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