Just bought new 4-pack ink &; printer does not print.
Just bought new 4-pack ink & printer now says that 3 of the 4 are weak and do not print... Printer Photosmart C6380. Any ideas. was working fine until this last change ink.
Hello TB-92,
I understand that you have purchased 4 new ink cartridges and now 3 of them are showing low ink. Since how long have you bought these ink cartridges? How much impression were you running after the installation of these ink cartridges?
If you bought these cartridges with a reasonable amount of time, and you need to print many documents, then I would try the following steps:
(1) Please plug this printer into a live wall, not a surge protector
(2) take away all your ink cartridges
(3) disconnect the power cable from the back of the printer (do not press the power button)
(4) wait 60 seconds or more
(5) plug the power cord into the printer. Wait for the printer turn on completely
(6) now install the ink cartridges. Please check if the ink level is always the same
Also, try to clean the electrical contacts on the ink cartridges. I'll give you a document HP here.
If you are still having the same problem, contact HP technical support for further assistance. Click here to read: worldwide Contact HP.
Impatience on your part.
Tags: HP Printers
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