Just purchased creative cloud

Similar Questions

• I just purchased creative cloud. What is the first step I should take?

  I just purchased creative cloud. What is the first step I should take?

  I'm unable to download the apps and I don't know why. I thought it had something to do with me having the prior consent of the trial, so I advanced and deleted. And I can not even download applications. Am I missing a specific step in all of this? I was under the assumption that when I bought the creative cloud, it would be a kind of command prompt to install the program (the way adobe works normally) then I would be able to install applications separately.

  Hi Poe7,

  Welcome to the community & thank you for being the Member of creative cloud!

  The first thing is to download Creative cloud desktop application that will help you to download all the available applications, go to https://creative.adobe.com/products/creative-cloud and download it.

  One time downloaded, launch it and select any product to start the download/installation of the app.

  Thank you!

  Ankit

• I just purchased Creative cloud for teams, but I can only download paths. Do I did wrong?

  I ordered creative cloud for teams, and in my account, status says "your order is being processed". Now I can install creative cloud app, but no desktop applications.

  I ordered the wrong thing or should I wait until my credit card has been accepted?

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Just bought Creative Cloud through my school and have only 30 days trials...

  I just bought creative cloud through onthehub.com through my school (Franklin W. Olin College of engineering). This is the 12 month subscription.

  I used the code redemption they gave me and installed programs that I wanted and I can only run as tests of 30 days! What is going on?

  Thank you

  Ruby

  allow 1 day working pst for your order to be processed.  Then, start here:

  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

• I just downloaded creative cloud, but I don't see my Apps why?

  Hey guys so I just downloaded creative cloud but I can't see What Apps Can I Do so I can see my Apps and download Apps from there please help I need A reply as soon as Possible please because I need Photoshop and Aftereffect(I want to buy them)

  Please check https://helpx.adobe.com/creative-cloud/kb/all-apps-displayed-aam.html if it works.

  Concerning

  Stéphane

• I just installed creative cloud but the confirmation email is not the right one, how can I change it?

  Hey guys, I'm new on this and I just installed Creative cloud on my Mac book Pro, but when I open it, it opens in the toolbar of office and tell me to check the mail. Yet, mail that appears with an error and I tried to find ways to change this e-mail address again to no avail. Even when I install / download when im logged into my email account remains the same.

  Manage your membership and your payment. Creative cloud

  https://helpx.Adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-creative-cloud.html

• Purchase creative cloud, but shows test mode

  Hello

  I just bought creative cloud yesterday.

  With Windows, everything works fine, but when I want to install apps on my Mac, appears in trial mode.

  In both cases, I use the same adobe ID.

  What is going on???

  Help, please!

  Thank you!

  Hello

  Please see Troubleshooting FAQ: what should I do if I have a subscription, but my application acts as if I had a trial?

  It could be useful!

  Rayyan

• I just downloaded creative cloud its been 20 minutes and its load still

  I just downloaded creative cloud its been 20 minutes and load again.

  Hi lj,

  Please uninstall the creative cloud using the cleaning tool. Reference: use of the Adobe Creative Cloud cleaning tool to solve installation problems

  Restart the computer.

  Download & install again. Reference: DOWNLOAD Adobe Creative Cloud apps | CC free trial Adobe

  Let us know if it helps.

  Kind regards

  ~ Mohit

• Hello, I just downloaded creative cloud, but it does not run

  Hello, I just downloaded creative cloud, but it does not run

  Hello

  Could you please specify the error that you get when running the creative cloud, or try and attach a screenshot.

  At the same time to check if they will help you: -.

  For the white cloud screen creative,.

  Reference:-new Creative Cloud application unusable: it is empty!

  and also try:-screen black at sign - in | Creative Office Cloud app

  For spinning wheel

  Reference:-App does not open. Wheel of progress turn continuously

• I just bought Creative cloud and can't install photoshop, the other says apps try instead of the installation?

  I just bought Creative cloud and can't install photoshop, the other says apps try instead of the installation?

  Hello

  Please see the instructions at the link below:

  Connect and disconnect activate Cloud Creative applications

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Activation and deactivation of troubleshooting

  Creating cloud connection errors

  If the links above does not help you, please visit Creative cloud showing the evaluation mode

  Let us know if that helps.

  Kind regards

  Bani

• I just bought Creative Cloud, how do I download and install it on my computer to start using it?

  I just bought Creative Cloud, how do I download and install it on my computer to start using it?

  Hello

  You just have to connect with the Adobe ID which you have membership and it would activate the trial product. Let us know if you need help with this.

  • https://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html

  Atul_Saini

• I am using Windows 8.1 and I just installed Creative Cloud Desktop but whenever I try to open a session then sign

  I am using Windows 8.1 and I just installed Creative Cloud Desktop but whenever I try to open a session then sign

  I tried logging in and out and reinstall but still fails to connect

  Contact adobe support, http://helpx.adobe.com/x-productkb/global/service-ccm.html

• What Preferences menu option in just DLed Creative cloud?

  Windows 10 running and trying to get a connection or 'Apps' tab on the main screen, all I get is a blank screen with only the menu equipment available.

  I am told in suggestion for cure

  "The following steps allow you to locate the currently installed version of the creative cloud desktop application:

  1. Click on the gear icon in the upper right of the creative cloud desktop application.
  2. Go to Preferences.
  3. On the general tab, click account. Version information is available above the identification code Adobe

  "

  All well and good except NO options in the menu of the machine with the exception:

  "

  Help

  PIN to the Notification area...

  Quit smoking

  "

  Not what I want to pin where, after having met this just trying to update my Lightroom software.

  And my system has passed all tests of connection (there included relocation dnuee twice now!) without any problem.  I can even connect to my Adobe account with a browser.

  Any ideas, or is a part of a new avalanche of problems for everyone associated with this program to install the software?

  Hello

  Please see Troubleshooting FAQ: what should I do if I get a blank white screen, spinning wheel, or my CC application does not open?

  Hope that helps!

  Kind regards

  Sheena

• Just download creative cloud and already having problems. Can not connect.

  I open the program. It will ask me to connect. Yes. It loads and then just said "you have been disconnected. Please, someone explain.

  Hi Pocket1,

  This document should help you solve the problem:

  http://helpx.Adobe.com/creative-cloud/KB/unable-login-creative-cloud-248.html

  Thank you

  Madison

• Can not register CS6 Fireworks with newly purchased creative cloud

  Hello, hope someone can help. I'm having a big problem you are trying to start using Fireworks CS6 on Mac (version 10.7.5). Please forgive me if this topic has been raised elsewhere, but I can't seem to find it.

  I just bought a creative and downloaded of the CS6 Fireworks cloud subscription. I was using before CS6 of fireworks as a test just now. When I now try and start the application the following is happening (see screenshots below):

  (1) a screen comes on Adobe Application Manager saying "trial has expired" with a single button that says "this software license.

  (2) sign-in required with adobe ID: I click on connection

  (3) third screen says "creative cloud is now allowed for" my e-mail address. Click on continue

  (4) goes back directly to the screen 1

  

  

  

  Any help would be great, thanks in advance.

  Sign by sign in http://forums.adobe.com/thread/1450581?tstart=0 can help

  - and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html

  - and the "loopback" https://forums.adobe.com/thread/1504792

  or

  Online Chat Now button down for the Activation and the deactivation of the problems can help

  http://helpx.Adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html