Kaspersky Internet Security 2011 goes off
Kaspersky 2011 internet security, I have installed on my windows vista family premium, but security center reported that my kaspersky is off. I tried to click the 'Activate now' button, but it does not start. The icon of kaspersky did not when I click it. I'm looking for 'services' on the start menu and I click on 'Start service', but it shows me a window:
"The Service of Kaspersky Anti-virus service on Local computer started and then stopped. Some services stop automatically if they are not in use by other services or programs. »
What should I do?
Hello
a make sure that you have no other antivirus installed on your computer, including those expired, before installing Kaspersky?
also search for malware;
Download update and scan with the free version of malwarebytes anti-malware
http://www.Malwarebytes.org/MBAM.php
You can also download and run rkill to stop the process of problem before you download and scan with malwarebytes
http://www.bleepingcomputer.com/download/anti-virus/rkill
If it does not remove the problem and or work correctly in normal mode do work above in safe mode with networking
Windows Vista
Using the F8 method:
- Restart your computer.
- When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
- Select the Safe Mode with networking with the arrow keys.
- Then press enter on your keyboard to start mode without failure of Vista.
- To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
- Do whatever tasks you need and when you are done, reboot to return to normal mode.
If the above does not she, contact the Kaspersky Support
http://support.kasperskyamericas.com/home/common-information
Tags: Windows
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