Keep getting a package of policies is required error

Hi, my PC is win7 32 bit ultimate, Adobe is XI (11.0.11), trying to open a PDF file, had

adobe error.png

fact as required, download the package-> installed, does not pick up all, but customize like I don't need Japanese & Korean-> reopen the file once completed, getting always exact same popup error.,.

in fact Adobe displays part of the Chinese characters in the file, only some of them leaves blank, what it means? Why?

one last thing, the very 1st time I got this popup, the installation worked, why all of a sudden it stops working? yesterday computer installed updates window, but do not remember if this problem happened before or after the update and tried to uninstall and reinstall and even reboot the PC completely, no luck.

any help is appreciated, and the file is for immigration purposes, if really hope can get help as soon as POSSIBLE.

THX.

You have installed the package of fonts for Reader 11: http://www.adobe.com/support/downloads/detail.jsp?ftpID=5508 ?

I would try to install all possible fonts.  If this does not work, is it a publicly accessible PDF?  If so, can you share the download link?

Tags: Acrobat

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