Error code 1720: there is a problem with this Windows Installer package. A script required for this installation could not be executed.

I have Windows Vista (with Service Pack 2) installed on my system. I am trying to install a program called HotDocs.  HotDocs is a document generation program.  The installation process is arrested shortly after it starts and I get the following error message:

Error 1720. There is a problem with this installation package. A script required for this install to complete could not be run. Contact your provider to support personal or package. Custom action script error,: line, column,.

I tried to use msconfig to determine if any service could interfere with the Windows Installer (none appeared to be - their judgment has not solved the problem of turing), run the installation as an administrator, and help from Microsoft 'Fix It' Troubleshooting Guide (for installation problems), but none who has eliminated the problem. I also contacted the HotDocs seller and they had no solution for the problem and have not all reports other customers that their program was causing a problem.

Other solutions to this problem?

Thank you!

Hello

1. did you of recent changes to the system?

2. do ths problem occurs when you try to install another program?

3 did you perform the clean boot completely?

Follow the steps mentioned below and check if that helps.

Step 1:

Follow the steps from the link below and check if that helps.

http://support.Microsoft.com/kb/2438651

Step 2: Perform a clean boot

If you have not completely run the clean boot, try to make it completely.

Follow the steps in the link below to perform the clean boot.

http://support.Microsoft.com/kb/929135

Note: once you are done with the boot, follow step 7 in the link to your computer in normal mode.

It will be useful.

Tags: Windows

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