Keep getting code what will not download again window watch download

Here, even once - Adobe maintains clear my message! How can I get this partial transfer of 10 items "free trial" off of my computer? I downloaded last night and it still downloads give me an error code of "4960" ~ what is the problem with Adobe? No one responds to their number, and it is NOT downloading but is hooked into my iMac. I am on OS 10.6.8 and have a good internet connection!

Aquarelleuse complete Solution 1 to troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html#main_Solutio n_1 will delete cached files and erase your download.

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