keyboard does not except in safe mode with prompt c.

After using malwarebutes to remove the virus removal free MS, half of the keyboard on my sons computer is dead unless I start in safe mode with command prompt.

Looks like my dose of something screwed virus. any ideas?

Hello

1 have you tried the Microsoft Safety Scanner in the previous answer?

This could be a problem of USB as well. Refer to this link and check if it helps: http://answers.microsoft.com/en-us/windows/forum/windows_vista-hardware/usb-root-hub-gets-this-error-windows-cannot-load/8eb91876-0723-4351-9e4c-a82608f53c22

Tags: Windows

Similar Questions

  • Keyboard does not work in safe mode

    Sometimes, when I have a problem the tech asked me to use mode without failure for certain tasks. But my keyboard does not work in safe mode. I am NOT using a USB - I have windows xp service pack 3. How to remedy? blondeagent99

    Sometimes, when I have a problem the tech asked me to use mode without failure for certain tasks. But my keyboard does not work in safe mode. I am NOT using a USB - I have windows xp service pack 3. How to remedy? blondeagent99

    With windows, access device mgr by right click on my computer > properties > Hardware tab > Device Manager button. Locate the keyboard in the list. Right-click on it and select the driver tab choose to uninstall the driver. Now, click on the button to update the driver. See if this will solve the problem.

    Kind regards

    Joel

    Free computer support and diagnostics-->> http://repairbotsonline.forumotion.com/

  • Vista does not, except in safe mode?

    Have a frined, dell sent him a new hd. It crashes except in safe mode. He has tried to restore factory reimage.

    Is it sounds like a virus or a hardware problem? Any suggestions would be helpful. Thanks, Bruce

    Hello

    If you need search malware here's my recommendations - they will allow you to
    scrutiny and the withdrawal without ending up with a load of spyware programs running
    resident who can cause as many questions as the malware and may be more difficult to detect as the
    cause.

    No one program cannot be used to detect and remove any malware. Added that often easy
    to detect malicious software often comes with a much harder to detect and remove the payload. Then
    its best to be thorough than paying the high price later now too. Check with them to one
    extreme overkill point and then run the cleaning only when you are sure that the system is clean.

    It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
    the regular windows when you can.

    Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
    (If Rootkits run UnHackMe)

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Malwarebytes - free
    http://www.Malwarebytes.org/

    Run the malware removal tool from Microsoft

    Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

    You should get this tool and its updates via Windows updates - if necessary, you can
    Download it here.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
    (Then run MRT as shown above.)

    Microsoft Malicious - 32-bit removal tool
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

    Microsoft Malicious removal tool - 64 bit
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

    also install Prevx to be sure that it is all gone.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
    security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
    here or use Google to see how to remove.
    http://www.prevx.com/   <-->
    http://info.prevx.com/downloadcsi.asp  <-->

    Choice of PCmag editor - Prevx-
    http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

    Try the demo version of Hitman Pro:

    Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
    (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
    what you have done (such as antivirus, firewall, etc.).
    http://www.SurfRight.nl/en/hitmanpro

    --------------------------------------------------------

    If necessary here are some free online scanners to help the

    http://www.eset.com/onlinescan/

    New Vista and Windows 7 version
    http://OneCare.live.com/site/en-us/Center/whatsnew.htm

    Original version
    http://OneCare.live.com/site/en-us/default.htm

    http://www.Kaspersky.com/virusscanner

    Other tests free online
    http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

    --------------------------------------------------------

    Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
    system files.

    Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

    Start - type this into the search-> find COMMAND to top box and RIGHT CLICK-
    RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker
    (SFC.exe) program generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    -----------------------------------------------------------------------

    If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

    http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

    I hope this helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

  • Windows open will not close and the computer does not except in safe mode. The mouse works, but can not open a file or a program.

    I ran the twice successfully system restore, but that did not help. When a window is blocked, hit CTRL-Alt-Del shows an error message "failure of Security Options. I use Vista. Open windows on the desktop were often not well closed for months, but now the computer freezes as soon as I opened the first window. Busy circle is present. Mouse still works but can't do anything for files, etc.

    Hello

    1. don't you make changes to your computer, after which the issue started?

    Follow these steps and check if the problem persists.

    Step 1:

    If it works in safe mode, I suggest that you can start your computer in a clean boot State and check if the problem persists.

    Note: Follow step 7 to your computer as usual.

    Step 2:

    You can perform disk cleanup to clean unwanted files on the computer.

    Delete files using disk cleanup

    http://Windows.Microsoft.com/en-us/Windows-Vista/delete-files-using-disk-cleanup

  • Vista 64-bit Black Screen of Death, with just a mobile available slider, the system does not start in safe mode.

    My system worked properly on 25 April and then something happened and now the machine comes back with "Start menu options" but will not start in one of the listed options, modes result in the same outcome.  System also starts on the Vista CD.

    System begins to boot normally, shows the tracer Green Windows at the bottom of the screen, then the mouse pointer appears and moves but the rest of the screen remains black.

    That's it, that's all what he will do.  I checked the settings of the computer and ran the diagnostic tests available and everything seems to go fine and passes all the tests.

    I worked on my own computers for over 20 years and never been stumped before, but I must say this is a first, and I have no idea what to try to do it now.

    Help or direction is appreciated.

    original title: Vista 64-bit Black Screen of Death, with just a mobile available slider, the system does not start in safe mode.

    See if there is a way to tecover clean your data before doing a restore to conditions of factory that will wipe the drive of all.  You can use Knoppix http://www.knopper.net/knoppix/index-en.html with a good ISO as Copier: http://isorecorder.alexfeinman.com/isorecorder.htm as well as a blank CD (which you will need to do on another computer).  Starting on this disc and lla should give you enough access to the system (if you do not have any other means) to backup your important data.

    So since you seem to have no other alernatives, you can try retoring the original factory computer options. However, if it is a hardware problem as could very well be the case, you can still encounter problems after even this drastic step.  Then you will need to consider in a reputable computer repair shop (NOT Geek Squad or or a any of these big store centers) or maybe even go back to the manufacturer for repair.   Check out several options and compare the costs, quality and guaranteed and then make your best decision.

    I hope this helps.

    Good luck!

    Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • Windows xp does not start in safe mode how to

    Computer says windows did not start successfully and does not start in safe mode, will not restart, do not go back to the last known good configuration

    When you choose to start safe mode, which is the last thing you see on the screen?

    When you arrive at the menu of Boot Options Advanced F8, you need to choose in this menu, the option:

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    If you miss the window of opportunity F8, you must try again and start tapping the F8 key with more urgency (earlier and more frequently) until you see disable automatic restart on system failure, and then select.

    You must keep trying the F8 menu until you see disable automatic restart on system failure option, and select it.

    If your system has a Blue Screen of Death (BSOD), we need to know what the screen says:

    Here's a BSOD example showing information you provide:

    http://TechRepublic.com.com/i/tr/downloads/images/bsod_a.jpg

    Send for the nose and the Red arrows (3 to 4 lines total).

    Send all * line STOP message since there are clues in the 4 parameters.

    If it looks like there is some kind of name listed in the STOP message file, send this line also.

    Ignore the boring text unless it seems important to you.  We know what a BSOD looks like, we need to know what your BSOD looks like.

    Answering queries and results report of the disable automatic restart on system failure screen and you can decide what to do next.

    You won't get past step 1 of KB307654 or install the Recovery Console or do a repair install without a real XP bootable installation CD that matches your currently installed Service Pack (very unlikely).

    You have a real installation CD bootable XP that corresponds to your currently installed Service Pack?

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    Press the Alt key to display the Menu bar, then open view > toolbars and select menu bar and the bar of Navigation, so that they have a check mark.

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  • "Windows Vista Security Center" close browser windows, precise I have a virus, and now no programs will be opened. Windows does not start in safe mode, and all the system restore points have already disappeared.

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    http://social.answers.Microsoft.com/forums/en-us/vistasecurity/thread/ba80504b-61f1-4D71-960f-b561798b7b42

    Previous post: the result.

    Bindu S - Microsoft Support

    [If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message.] [Marking a post as answer, or relatively useful, you help others find the answer more quickly.]

  • Thunderbird is stuck does not. even in safe mode. (win7) SOLVED by disabling Windows prefetch and superfetch services

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    You could take a little further...

    Please start * Windows * safe mode with active network
    -win8 http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-safe-mode
    -win7 http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7

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    - http://support.mozillamessaging.com/en-US/kb/safe-mode

    Problem disappear?
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  • XP does not restart in safe mode or any mode.

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    See the section "How to get help" of http://support.microsoft.com/kb/977165

    Visit the Microsoft Solution Center and antivirus security for resources and tools to keep your PC safe and healthy. If you have problems with the installation of the update itself, visit the Microsoft Update Support for resources and tools to keep your PC updated with the latest updates

    Or you can...

    Launch a collateral request for assistance free Windows Update:
    https://support.Microsoft.com/OAS/default.aspx?Gprid=6527

    Home Security page customer & Microsoft Update Solution Center also offer support options
    https://consumersecuritysupport.Microsoft.com/
    http://support.Microsoft.com/ph/6527#tab3

    For more information about how to contact your local Microsoft subsidiary for security update support issues, visit the International Support Web site: http://support.microsoft.com/common/international.aspx

    For enterprise customers, support for security updates is available through your usual support contacts.

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    http://social.answers.Microsoft.com/forums/en-us/XPRepair/thread/fa39a531-b865-4de5-a0fd-2ddc075aacff

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • wireless mouse does not work in safe mode. I am informed by Logitech, it is a matter of microsoft HID. What now?

    I run XP and IE. You will need to use the mouse in safe mode. normally works in normal mode.

    Logitech says it's a matter of Microsoft HID.

    It is literally true, but incomplete and very misleading.

    See http://support.microsoft.com/kb/310496

    To work around this problem, use a keyboard or a mouse, instead of a USB keyboard or mouse.

    This behavior is by design.

    In the case of USB input devices, so that they work in safe mode, the system must have a BIOS with USB support for input devices and USB legacy mode must be enabled.

    NOTE: USB devices are not loaded in safe mode, unless the manufacturer requests and provides BIOS support for the USB device in addition to input devices.

    Check your BIOS for the applicable USB settings.

  • My pc freezes during a normal race, does not freeze in safe mode

    My computer crashes after the normal start time randomly I do nothing especially when it freezes. It seems to help if I constantly move the mouse so it doesn't freeze. I ran malware bytes and nothing was found, I also ran mcafee, norton, windows defender and malicious microsoft removal tool. I can run the pc in safe mode and mode safe mode with networking, but as soon as I run it in normal mode it freezes all the time. I'm at my wits end trying to fix can someone help plz

    No I have not used all anti-virus durning in the last two weeks to try to find a virus but have had no luck. I have run both antivirus software and uninstall it once I use it I am currently only running windows Defender

    If you care to try...

    In safe mode, create a new user account with EXACTLY the same privileges as the other.
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    P.S. running with ONLY windows Defender may not a good idea. Install a good AV (anti-virus) program.  I do not make recommendations when it comes to AV.
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    t-4-2

  • Windows XP code Stop 0x0000007B (0xF78AE524, 0xC000000E, 0x00000000, 0x00000000) the machine does not start in safe mode or give me a command prompt to run a chkdsk or virus scan, what should I do?

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    a google search showed this article http://support.microsoft.com/kb/324103

    You can try to boot in the recovery of a XP cd console.

  • shortcuts don't work not except in safe mode

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    A ran two separate a / v verifies - ESET and MalwareBytes.

    Tried to disable as many external services and relevant as appeared startup tasks, without result.

    Problem with new shortcuts and newly created the local administrator user.

    This is updated from windows. No effect.

    Help, please! Thank you.

    Hello chaim handler1,.

    I suggest to try in a clean boot in order to eliminate any possible conflict of third parties:

    Step 1: Perform a clean boot
    Note If the computer is connected to a network, network policy settings may prevent you from following these steps. We recommend strongly that you do not use System Configuration utility to change startup options on the computer, unless a support engineer Microsoft directs you to do so. This can make the computer unusable.
    a. log in the computer using an account with administrator rights.
    b. ClickStartCollapse this includes this image, typemsconfig.exe in the search box, theStart then press ENTER to start the System Configuration Utility.Collapse this includes this imageIf you are prompted for an administrator password or for confirmation, type your password, or clickContinue.
    c. arencontre, clickSelective Startup tab and then click on clear theLoad startup items check box. (Use Boot check box is not available.)
    d. on theServicestab, select hide it all the box, check Microsoft services, and then clickDisable all.

    Note following this step lets Microsoft services continue to operate. These services include networking, Plug-and-Play, record of events, error reporting, and other services. If you disable these services, you can permanently delete all restore points. Do not do this if you want to use to restore the system with the existing restore points.
    e. click OK, and then to clickRestart.
    Step 2: Enable half the services
    a. follow steps 1a and 1B to start the System Configuration utility.
    b. click on the services tab and then click to select theHide all Microsoft services checkbox.
    c. Click to select half of the check boxes in the service list.
    d. click OK, and then to clickRestart.
     
    Step 3: Determine whether the problem returns
    If the problem persists, repeat steps 1 and 2. In step 2, click to clear half of the check boxes that you have initially enabled in the service list.

    If the problem does not occur, repeat steps 1 and 2. In step 2, select only half of the remaining check boxes that are cleared in the service list. Repeat these steps until you have selected all the check boxes.

    If only one service is selected in the list of services, and you the problem persists, the service selected the cause of the problem. Go to step 6. If no service is causing this problem, go to step 4.
    Step 4: Enable half of the startup items
    a. perform a clean boot by repeating step 1.
    b. click the theStartup tab and then click to select half of the check boxes in the list of items of theStartup.
    c. click OK, and then to clickRestart.
     
    Step 5: Determine whether the problem returns
    If the problem persists, repeat steps 1 and 4. In step 4, click to clear half of the check boxes that you have initially enabled in the list of items of theStartup.

    If the problem does not occur, repeat steps 1 and 4. In step 4, select only half of the remaining check boxes that are disabled in the list of items of theStartup. Repeat these steps until you have selected all the check boxes.

    If only one startup item is selected in the startup item list, and you still experience the problem, start selected in the list element is the service that is causing the problem. Go to step 6.

    If no startup item causes this problem, a Microsoft service most likely the cause of the problem. To determine which Microsoft service may be the cause of the problem, repeat step 1 and step 2 without selecting theHide all the box Microsoft services at every step.
    Step 6: Resolve the problem
    After you determine the startup item or the service that is causing the problem, contact the manufacturer of the program to determine if the problem can be solved. Or, run the System Configuration utility, and then click to clear the check box of the element of the problem.
    Step 7: Reset the computer to start as usual
    When you are finished troubleshooting, follow these steps to reset the computer to start as usual:
    a. ClickStart collapse that includes this image, typemsconfig.exe in the search box and press ENTER. Collapse this includes this image
    If you are prompted for an administrator password or for confirmation, type your password, or clickContinue.
    b. on the arencontre tab, click Start zone option, and then click OK.
    c. When you are prompted to restart the computer, clickRestart.

    Lisa
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

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