XP does not restart in safe mode or any mode.

clicked on "Download updates and shutdown". Morning then tried to reboot and XP does not restart in any mode. Continues to rerun initial time and again, go to the 'mode' screen for 25 seconds and then starts again.

See the section "How to get help" of http://support.microsoft.com/kb/977165

Visit the Microsoft Solution Center and antivirus security for resources and tools to keep your PC safe and healthy. If you have problems with the installation of the update itself, visit the Microsoft Update Support for resources and tools to keep your PC updated with the latest updates

Or you can...

Launch a collateral request for assistance free Windows Update:
https://support.Microsoft.com/OAS/default.aspx?Gprid=6527

Home Security page customer & Microsoft Update Solution Center also offer support options
https://consumersecuritysupport.Microsoft.com/
http://support.Microsoft.com/ph/6527#tab3

For more information about how to contact your local Microsoft subsidiary for security update support issues, visit the International Support Web site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through your usual support contacts.

And then, if your computer is still infested with hijackware, maybe the updates did not cause the problem? =>

http://social.answers.Microsoft.com/forums/en-us/XPRepair/thread/fa39a531-b865-4de5-a0fd-2ddc075aacff

~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

Tags: Windows

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