L750D satellite - black screen with sound in multimedia players

Hello

I have a Toshiba Satellite L750D and running Windows 7. When I play a video file (any format) windows media player opens and begins to play, but I hear, no image is a black screen. I tried 2 other media players (VLC and Power DVD) and the same thing happens.

Can anyone help?
I searched online but nothing worked so far.

Thank you.

Hello, Julie

Which is really strange.
Have you noticed the same problem that play original DVD movies?

Use VLC Player for years and I never noticed anything like that.

One last thing: do you use the original pre-installed OS that you got with your laptop? Want to watch video files on laptop screen s or on external device such as a TV or external monitor?

Tags: Toshiba

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