Lack of CD/DVD drive, read and then he disappeared. Haven't seen since.

I tried all the tricks in the book, it seems, but I still can't get my reader of CD/DVD E to be recognized and read by my laptop...  I have a HP Pavilion dv9700 Notebook PC using Vista Home Premium (32 bit).  I don't know what else to do...  I did a cover of the computer several times...  I even removed the material and put it back on...  The computer would read for a few moments and the E drive would just disappear...  It boggles my mind...  You have ideas or suggestions?  I would really appreciate some help here...

Sincerely,
Jodie Potts

Hello

Try the suggestions in the below article data and check if this is useful.

http://support.Microsoft.com/kb/982116

You can also contact the HP Support for assistance.

http://welcome.HP.com/country/us/en/support.html

Hope this information is useful.

Amrita M

Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

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