Lack of support for HP

for some reason any (windows 8.1) I have a HP Support exe prog of los. I try to reinstal it but I get a message Error 1316 of the allredy account exist one installation. is failure.

How can I solve this problem. HP support is very useful for me.

Thank you

Looks like you are facing difficulties with regard to the Application of HP Support Assistant. Please click on the links that might help you to restore the software below

http://h18021.www1.HP.com/helpandsupport/HP-self-support.html

With the help of HP Support Assistant (Windows 8)

Troubleshooting HP Support Assistant (Windows 8)

http://support.HP.com/us-en/document/c02435801

Hope this helps, for other queries in response to the post and feel free to join us again

* Click on the star of CONGRATULATIONS on the left to say thank you *.

Make it easier for others to find solutions by checking a response "Accept as Solution" if it solves your problem.

Thank you

K N R K

I work on behalf of HP

Tags: Notebooks

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