Laptop cannot recover

My notebook was very slow for a few months back (statrup, stop, running, everything). I had no restore points to restore, thereofore, I decided to get back to 'hors category' stage.

Before, I did diagnostic system. I followed results.

Type Result Failure ID Description                                                                                                                     

Memory                  Passed                                   NA                                                                             NA

9LG7HW-5KQ6HH-XD6V41-6OSCO3 hard disk1 failed hard drive

Failure of TuneUp 9LG7HW-5A56HG-XD6V41-CODHO3 Primery battery

Failure of Runningin 9LG7HW-5KQ6HG-XD6V41-6OSVO3 hard disk1

Cannot start 9LG7HW-5KQ6HG-XD6V41-6OSVO3 hard disk1

Battery has not 9LG7HW-5A56HG-XD6V41-CODHO3 Primery battery

Then I did a system recovery. During the installation of original software, I got following message

"Recovery manager cannot restore your computer by using the original image. Please contact HP support. 0xe0ef0003 error code.

What is the problem with my computer. I can recover the contents of my hard drive. (I did a backup during recovery)

Hello

You will need to replace the hard drive with a new one.

If your laptop is still under warranty, contact HP Total Care to a new hard drive you sent without cost to you. If this isn't the case, then it is time to buy a replacement hard drive.

You must locate your recovery disk series or usb recovery media that you have created in order to reinstall the operating system that was purchased with your laptop.

If you have not created the recovery media, then you will need to buy a set of HP or an HP partner. (for about $25.00)

Best regards

ERICO

Tags: Notebooks

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