Laptop computer HP mouse left button does not

I'm not a computer person, so I apologize in advance if I get words wrong. Information about the specifications are the HP Support Assistant.

I have a HP Pavilion laptop G6 (product number A4A93UA #ABA)

I am running Windows 7 (64-bit)

My microprocessor (if it's important) is an Intel (r) Core i5 - 2430 M CPU @2. 40 GHz

I have 4 GB of system memory

The pointing device is Synaptics PS/2 Port TouchPad

I hope that I didn't miss something important.

I'm having some problems, mainly the left button of the mouse does not work. I searched and searched for an answer, but I can't seem to find a. The touchpad itself works perfectly. I can double-tap to click, press on and drag the highlight, etc.. The right button of the mouse works fine as well. It brings up a menu each time as it is supposed to. The left button on the other hand, does not at all. I had the computer for about 6 months, so my warranty is still in tact. I was hoping just to find a simple solution, before passing through the process of return to HP or Best Buy.

At first, the left button seemed to lag. It works sometimes and not others. Then it stopped completely (all within a period of a few days), what happened a month ago. Since then, I was looking for answers and dealing with just. even if it is super boring!

Another thing I noticed is around the time that the mouse itself has stopped working, my Start menu was allowed out entirely. When I searched the HP Support Assistant, he didn't. I had to go through the program files for access. Nothing is displayed in the start - menu it is empty with the exception of Norton, Internet Explorer, Google Chrome and the menu accessories (but inside she, notebook, Run and command prompt, are the only things that appear.

So overall - my Start menu is almost empty, and my left mouse button does not work.

I tried to install the new drivers, but no luck.

I mean it's a hardware problem, but the thing on the part of the menus disappearing makes me wonder if it's a virus. I would try a Windows CD as Hiren PXE environment and see if the mouse works with different software. But it's a longshot and the likely answer is that the mouse circuit is bad. The only other thing you could try is a factory restore.

Tags: Notebooks

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