Laptop computer purchase

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• HP15-g088ca: HP 15 laptop computer purchased less than 2 years ago. Broken hinge, display cases of separation. HP, please help.

  My son uses his laptop computer HP15 home to his office, rarely transporting.  He never gave it and a sweet user.

  The left hinge seems to be broken / defective, and separates the window.  For now, we are all leaving the screen open all the time, but it's a little awkward and the problem is certainly on a laptop less than 2 years old.

  Looking at the forum, it looks like a common problem.

  We are fans of HP in general, so I hope that this problem can be solved.

  Help, please.

  -Steve

  Hooray!

  HP solved the problem free of charge, including shipping in both directions and repair.

  It took ten days in total, and we used the laptop without a problem for about 10 days more.

  It seems that the hinges for laptop and the display case were entirely replaced, and no data has been lost.

  My son is thrilled to have his laptop in return, and to my eyes, HP just went through.

  I wouldn't hesitate to buy another HP product, although I confess in the hope that:

  (1) HP manufacuring no longer uses defective parts

  (2) HP treats everyone with this problem of hinge with the same care

  Thank you and HP support HP!

  -Steve

• Windows XP - laptop computer purchase on eBay and o/s has no validation

  I'm helping a friend and now I need help.  The friend bought a laptop Compaq from eBay.

  Installation of a USB adapter in the computer wireless laptop and decided also do updates of Microsoft security and introduce an anti-virus because it was not one.  Updates went to the validation of the software, and it failed.  There is a product key of MS on the bottom that is easily readable.  The windows xp update product key failed.

  I then noticed that the key is for XP Home Edition.  The laptop had XP Pro installed.  I have a dusty copy of XP Home Edition (I'm only Win 7) a PC long gone.  Can I use it and the key on the bottom of the laptop?   My copy has a product key on the box.  Really looking forward to the re - install, but this is the case.

  Digital River has a copy of XP Home Edition I can get?

  The laptop does not even Vista specifications.

  Thanks for him and me.

  Darryl

  Do not wonder that he's been blocked - this is a Volume license key, and never was valid for the employees of the Organization of the holder of the licnese in any case.

  The installation of Office is also very likely to be non-genuine - it is a version which I believe was only sold under Volume License.

  You will need to reformat and reinstall, preferably with the manufacturer recovery media.

  If you can not hold a set of media, then the second best option is to reformat and then install using a disc OEM System Builder for XP Home and the wrench of the sticker

  [edit] It may be possible to reinstall using your media available - you won't lose anything by trying - you may need to use the product key update tool after installation to change the key to that on the sticker.

  [/ Edit]

• Laptop computer purchased now but warranty has already expired

  Dear community,

  I recently bought a laptop the model 3010-spectrum HP Envy 14 NR with amazon on June 21, 2013 in the United States.

  But just recently, I had the chance to check the status of the warranty on the HP website, which States that the warranty on this laptop has expired somewhere in April 2013.

  This puts me in trouble as in time, that I opted for this product on amazon, it was stated that the product carries a one year manufacturer warranty.

  There is no way that I can contact HP.

  What are the options that are available to me?

  Please suggest.

  Best regards and thank you.

  NMahajanCA, I saw your post and has forwarded to the right people for their review. You should hear from someone bit via private message on this Forum.

• I bought the design Adobe CS6 and premium and I need to download my product on my new laptop computer, however I don't have the CD came it with my purchase. How can I download my product without the CD files

  I bought the design Adobe CS6 and premium and I need to download my product on my new laptop computer, however I don't have the CD came it with my purchase. How can I download my product without the CD files

  Download and Installation Help-

  https://helpx.Adobe.com/download-install.html

  CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html

  You can also download the demo version of the software through the page linked below and then use your current serial number to activate it.

  Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.

  CS6: http://prodesigntools.com/adobe-cs6-direct-download-links.html

• I downloaded iTunes on a new laptop computer and he allowed. First of a süden, I can't sync my iPhone 6. What can I do?

  I downloaded iTunes on a new laptop computer and he allowed. All of a sudden, I can't sync my iPhone 6. What can I do?

  If your iOS device does not appear in iTunes, try the following:

  1. Open Control Panel > Device Manager
  2. Plug in your device
  3. Locate Bus USB Controllers > Apple Mobile Device USB Driver.
     It is also possible that the device may appear under imaging devices, portable devices or other devices or as a device USB of MTB.
     
  4. Right-click and select software update of the driver...
  5. Click Browse my computer for driver software
  6. Go to C:\Program Files\Common Apple Mobile Device Support\Drivers or
     C:\Program Files (x 86) \Common Files\Apple\Mobile Device Support\Drivers
  7. Click on let me pick from a list of drivers for devices on my computer
  8. Click on Apple Mobile Device USB Driver
  9. Click Next, then close and exit the Device Manager

  To step 3 above, open the Device Manager. Expand one of the articles that are listed.

  • USB Bus controllers
  • Imaging devices
  • Portable devices
  • Other devices

  Plug in the appliance. You should hear the telltale Windows sound device connection and a Division must acquire a new entry. This should be your device. It cannot be labelled properly at this point. If you do not hear a suspicious noise cable damaged.

  Or try If iTunes does not your iPad, iPhone or iPod - Apple Support Apple version of the above opinion.

  If not try a complete tear down and rebuild iTunes in accordance with the resolution of the problems with iTunes for Windows updates. 64-bit users might also try the build replacing iTunes for Windows (64-bit-for older video cards) which is sometimes a useful workaround.

  Or try to go back to the last version of iTunes that has worked for you. See the programs installation of iTunes to download links. If you roll back to 12.4.0.119 to 12.3.3.17 or 12.3.2.35, for example, then you will also need restore the database of the library in the manner described in the empty/corrupted after upgrade/crash iTunes library. The tip makes suggestions to reintroduce recent purchases, so at worst, you lose a few meters or a newly created playlist.

  TT2

• Toshiba Satellite laptop computer - a letter from the product key rubs against the broad and all re-installed Vista OS because of system problems

  I had to reinstall vista OS because of problems in system, borrowed friends Vista Premium cd bc my laptop didn't come with a cd of Vista, now my system properties shows that I need to activate my windows, but when I looked at my product key at the bottom of my laptop letters isn't quite clear & seems to have rubbed off the cause so no chance to enter the product key & get the message error product key is not valid - at the time of purchase, no cd not supplied with my Toshiba Satellite and do not know, I registered my product key in the beginning, but no problems until now. you don't know why it is past and don't know how to correct it or unclear letter?

  * original title - product key entered is already in use - Toshiba Satellite laptop computer - a letter from the product key rubs against the broad and all re-installed Vista OS due to system problems *.

  Hi jsserrano68,

  Read the following article about the product keys for Windows:

  http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/outFrm.jsp?ofId=AskIris&SearchString=product+key+Vista

  In addition, if you need to contact Toshiba support:

  http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/navShell.jsp?CF=su_contact&PF=true

  Thank you

  Deb

  Debra
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• I bought elements 11 at COSTCO and downloaded onto a laptop computer and PC!  PC died and I now have a MAC and am wondering how I can transfer the program on my MAC?

  I bought elements 11 at COSTCO and downloaded onto a laptop computer and PC!  PC died and I now have a MAC and am wondering how I can transfer the program on my MAC?  I have the serial number of the purchase.

  Try to download the installer of PSE11 of products download Photoshop Elements | 10, 11 and 12

  Install and enter your serial number.

• How to check the Dell laptop computer charger is authentic

  Hi.Dell Community

  I want to know how to check the Dell laptop computer charger is authentic? also, I bought the system in India on 30' th December 2015 but its POW watch warranty expires at the beginning?

  Warranty details

  Service	Provider	Start Date	End Date	Days warranty
  Only the the parts warranty	REFERENCE DELL	26/06/2017	26/09/2017	614
  Next business day response	REFERENCE DELL	26/06/2017	26/09/2017	614
  Only the the parts warranty	REFERENCE DELL	26/06/2016	26/06/2017	522
  Next business day response	REFERENCE DELL	26/06/2016	26/06/2017	522
  Parts only warranty (in Service)	REFERENCE DELL	25/06/2015	26/06/2016	157
  In service (3-Business Day)(8x5)	REFERENCE DELL	25/06/2015	26/06/2016	157
  TECHNIQUE STANDARD TELEPHONE SUPPORT	REFERENCE DELL	25/06/2015	26/06/2016	157
  Only the the parts warranty	REFERENCE DELL	25/06/2015	26/06/2016	157
  Next business day response	REFERENCE DELL	25/06/2015	26/06/2016	157

  Hi Hema,

  Thank you for your kind reply.

  I bought the system in a Dell store allowed, but the thing is I'm getting confused on post purchase experience.  The bag pack which the seller gave me apparently local, when I refused to take it, he assured me that I will get a real bag after a few days. I also think that I cheated from windows.

  I will be much obliged if you can read the issue in the context (the conversation with the windows community)-

  My question - what is the use of "slmgr / / ato" command, my system is watch a range error code 0x80072EF7, when I run this command. can be solved?

  response-

  Thank you for visiting Microsoft Community.

  According to the publication of the description and the error code that you get when running ' slmgr / / ato "command, it seems that you have any question in your Windows activation.

  Use of slmgr / / ato command:

  For volume systems, with a KMS host key retail editions or a key to activate Multiple (MAK) installed /atoprompts Windows to attempt activation online. Activate Windows license and product key from the Microsoft server. If you receive error 0x80072EF7 code then I suggest you to try the steps outlined in the article below and see if it helps you to solve the problem.

  My question-

  I can't run these technical stuffs on my computer. I'm scared I might lose the original settings since I'm not familiar with computer terminology. I didn't activate windows, I run the command "slmgr/ato' because of Microsoft technical team asked me to do the same. The reality is that I just bought a new Dell laptop, which came with no reinstalled windows, but dealer told me it communicates me windows 8.1pro as compliment (when I asked him which win. I should use win10 update or win original 8.1). and the cost of windows is not mentioned in the Bill. I was not aware at the time of the purchase that I won't have a preinstalled windows system, because I asked the price for laptop with the desired configuration and win8.1. I never thought that I buy a DOS system. I paid for almost the same price for laptop with "win 8.1pro" brokers in the area compare to preinstalled laptop computer sing.language win8.1. After 2 days, when I realized the question and asked the technical team at Microsoft to see if windows that is installed on my system is authentic or not, and they told me that windows is authentic, after checking with my key.  From there, my doubt starts Can a windows be true, even if the user has no evidence that he has purchased? Is the only information is the product key which certifies the genuine windows? What is the risk if the dealer gives the same key to another customer as a "compliment".

  Once I shared the issue with Microsoft support, they tried to hear me, but I think that they have not properly my concern. However, they asked me to run that command and message showed that windows is already activated. Since then, I thought that it could be someone else can also use the same key, I tried to check this order 4 days after. Since then, this error shows. Now, I want to solve each and every error on windows, I will also be very grateful if you could provide me the only way to learn how to check the real windows.

  response-

  Yes, I agree with you, your concern on the product key. It is true that your computer vendor could give the same product key to the other person as a gift too. If another person uses the same key to activate the OS, then you might get pop up to activate your Windows or other activation errors.

  You can see the article mentioned below to check if your OS is authentic.

  My question-

  Today, I called again to Microsoft helpline years technical support says my concern again. This time they told me that 'the ID of the product' which I use is enabled on other computers, but still found my authentic windows. I wonder, earlier the chat session which is held with the technical support told me that no one can use the same key that I use. If it someone trying to do it won't affect my computer because I am one who is authentic and the first user. I don't understand why are there different versions of the truths in the company for the same problem?

  I feel very sad that the company like Microsoft is not able to do something for their customers like me who are less sophisticated techno and want to become authentic windows user! Now, I think there must be a link any between the 'error', I've mentioned above and even the activation key on a different system.  I'm afraid how it would affect my system if other systems get activated by the same key. I don't know what are the services that I won't be able to enjoy if my windows become ingenuine later. Kindly guide me how to raise my complain about best way (with respect to the argument) to the dealer or authority be it is.

  response-

  If you have a valid key, then you will be able to turn it on again. If you call our support team then they will check into his tool and validate it, after doing this they will validate your key and help by activating the latter, if it turns out anyway.

  Keep us.

• After syncing firefox from one laptop computer to the other, I repeatedly get syncted phone has the same IP address as the original. Reverse?

  One of the results of these two laptops with the same IP address was that the original laptop computer proxy settings have been changed and I could not get into the internet. After you restore the default proxy settings, I again had access to the internet, but two laptops always have the same IP address.

  You do not use DHCP to automatically assign different IP addresses?

• I have 2 imacs and a laptop computer and you want to back up all three wireless via time capsule on my existing wifi network. If we can also use the time capsule as my wifi and replace my uverse wifi, that would be great. possible?

  I have 2 imacs and a laptop computer and you want to back up all three wireless via time capsule on my existing wifi network. If we can also use the time capsule as my wifi and replace my uverse wifi, that would be great. possible?

  If you want to make sure that you will be able to get the Apple support in case of problems or questions with your backups, you must use the wireless Time Capsule to back up your Mac.

  As long as the time Capsule provides a wireless signal, you can decide who to your 'main' network, then use it wireless Uverse for "guest", or children. If you do not need the Uverse router/modem wireless at all, it is possible to turn off wireless on the device and make it work only as a support modem/router...with Uverse wired.

  At this point, you can start thinking about how you want to configure things and get back in touch if you need some advice on how to do it.  We need to know what operating system that uses the Mac that you normally use to administer the time Capsule, provide good instructions, if you need it.

• Laptop computer charger plugged in but not charging

  Hello

  I bought a computer laptop hp pavilion dv6-6154tx laptop computer last month.my, developed a particular problem. When I connect my charger to it, it starts to load, but after a while it stops and the battery icon shows "plugged in, not charging". Then after awhile it again starts.

  Sudroid.co.cc

  There is a BIOS update available that is specifically for the intermittent support question. I recommend you to install.

• Direct print from laptop computer connection

  I have a laptop HP with windows 7 32 bit and the designjet 650 c B model with an installed direct jet card, so I a usb converter cable network I want to print from a usb port or from the port of network cable. I just want to know what is called the port that I use? Help, please!

  You have a wireless router?  I have a Designjet 650 c connected to my router with a LAN cable, can I access the 650 c of my HP laptop wireless via the router.

  If you follow this path, you will get an IP address for the Designjet 650 c by selecting Prev in the menu until you get to the entrance, the top menu can go down three times for installing I/O, entry, entry (modular), entrance (network Cfg = >), down Yes, Prev, Prev, Prev, entrance, entry, down arrow twice for utilities Entry, arrow down twice for Config plot, Enter.

  That you select the jetdirect card like I/O device, get an IP address from the router and then print a configuration page that displays the IP address to halfway to the bottom of the page.

  On laptop computer click Start, devices and printers, do a right-click on the Designjet 650 c, printer, port properties, add a Port, Port TCP/IP Standard, new Port, following, then enter the IP config page printed.  For me, it comes to 192.168.1.13.  Enter the appropriate value, Next, Finish.

  If you do not have a router then consider making an inexpensive wireless router that could be wired to the Designjet and wireless for the laptop.  It would probably be a much better solution than to try to make a converter USB - lan.

• Pavilion dv7-7064ea: Hard laptop computer reset deleted OS

  Hi all

  Yesterday I tried to use my laptop, how it froze and I had to force him to stop. After several vain attempts to put it on again, it gave me the error message that it held no boot device.

  Research on the HP site, I saw that they recommend a hard reset, which I did. However, now when I turn on the laptop he asks me to install an operating system.

  I have a repair disc, but I have no image system for my own laptop that I can use for the restoration (I backed up my files). I tried to use my brother's laptop system image (we have the same model), but my laptop it would not recognize external hard disk on which it is registered.

  Does anyone know how I could get my OS back without buying a new installation disc?

  Thanks in advance for the help!

  Additional info in the case, it is relevant:

  Laptop was purchased in summer 2012

  Upgrade to Windows 7-summer 10 2015

  Have had no problems with Windows 10 so far

  Hello

  So you have a backup of your personal data, I wouldn't worry about retaining the existing partitions and just convert the reader into a guid partition table - recovery won't work anyway after a clean install, system will be replaced by efi and HP_TOOLS can only be downloaded again.

  If the existing HARD disk has a mbr partition style, you can convert this to a table of partition guid (gpt) as follows.

  Open an command prompt- Option 1

  Enter the following information, hit return after each entry.

  DiskPart

  list disk

  Assuming that there is only 1 HDD installed then enter

  Select disk 0

  clean

  convert a GPT

  When did the type exit and press to enter.

  Re-run the installation of Windows 10.

  Kind regards

  DP - K

• Satellite A210 - 1 4 - failed to start the laptop computer just orange light

  OK, so this is what happened:

  While my friend was working on his laptop computer that she had his charger plugged but it did not load. I discovered that the lead from the Charger AC/DC had frayed and should resolidering. After that the laptop was working fine, I looked inside the laptop to check the AC plug connector before I fixed the cable.

  I noticed that the WiFi card was broke, so I changed it to a WiFi card in my other laptop used. After back the laptop together and put the battery in, the lights on the front flash blue only and the power light stays orange as if the laptop is in stand-by mode. I can hear the hard drive turns and the CPU heats more CD-ROM drive works, but I can't start that the laptop just sits there with the Orange.

  I tried out the CMOS battery, I took out the main battery and just used the AC/DC adapter, but the same thing happens.

  ANY IDEAS?

  Hello!

  I'm not sure, but what happens if you remove the WiFi card you created in? The new card is may be defective or not compatible with the laptop.
  You can start without WiFi card?

  To me, it looks like a hardware problem and your laptop should be checked by a technician of the laptop. Maybe the motherboard needs to be replaced or something else

  Good bye