Laptop crashes when you run anti-virus Scan

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• Laptop crashes when you run the virus scan

  Whenever I run a scan for viruses from my laptop freezes to a specific file.  The file it freezes on what is c:\windows\...\atiihag.inf_31a3846f\gtiihag.inf

  McAfee advised me to contact Microsoft to find out what the file is and if it is not necessary to remove it.  I tried to run a disk cleanup, but this made no difference.  What is this file?  How can I stop my computer laptop gel so that the antivirus scan can check the rest of my files?

  seems to be a related case of ATI video card. try uninstall your drivers ATI, deleting the file, and then reinstall the ATI drivers.

  We are allowed to have links in our signature? Asking for official answers.

• When you run the virus scan, the majority of the files and folders showing locked and impossible to scan in Vista

  When I run my anti-virus, it tells me that almost all my folders and files, or are locked and is not be scanned... How to unlock folders or files that I have windows vista 64-bit

  * original title - how to unlock files and folders on my windows vista 64 bit computer when I run my anti-virus scan all folders and files are locked *.

  Hello

  ·         What program Antivirus do you use?

  This problem may also come from Virus/Malware infection on the system.

  I suggest you to run the Microsoft Safety Scanner and check if that helps resolve the issue.

  The Microsoft Security Scanner is a downloadable security tool for free which allows analysis at the application and helps remove viruses, spyware and other malware. It works with your current antivirus software.

  Note:

  The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.

• Windows crashes when I run the virus scan

  past to blue screen saying u that it crashed and then the computer restarts normal

  Hello

  This blue screen error code see you and did you check with the manufacturer of the
  anti-virus program that you use to analyze? He found a malware?

  Look in the Event Viewer to see if something is reported on those.
  http://www.computerperformance.co.UK/Vista/vista_event_viewer.htm

  MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
  TIP - Options - Advanced filter allows you to see a period of time instead of the entire file.
  http://www.NirSoft.NET/utils/my_event_viewer.html

  -------------------------------------------------------------------------
  Also this, so you can see the probable bluescreens.

  Windows Vista restarts automatically if your computer encounters an error that requires him to plant.
  http://www.winvistatips.com/disable-automatic-restart-T84.html

  -------------------------------------------------------------------------

  Here are a few ways to possibly fix the blue screen issue. If you could give the blue screen
  info that would help. Such as ITC and 4 others entered at the bottom left. And all others
  error information such as codes of STOP and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.

  As examples:

  BCCode: 116
  BCP1: 87BC9510
  BCP2: 8C013D80
  BCP3: 00000000
  BCP4: 00000002

  or in this format:

  Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
  Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000

  It is an excellent tool for displaying the blue screen error information

  BlueScreenView scans all your minidump files created during 'blue screen of death '.
  hangs and displays information about all accidents of a table - free
  http://www.NirSoft.NET/utils/blue_screen_view.html

  BlueScreens many are caused by old or damaged, drivers particularly video drivers but it
  are other causes.

  You can do without if needed fail or the Vista DVD or recovery command prompt mode
  Options if your system was installed by the manufacturer.

  This tells you how to access the System Recovery Options and/or a Vista DVD
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  You can try a system restore to a point before the problem started when one exists.

  How to make a Vista system restore
  http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

  -------------------------------------------------------------------------

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  The log can give you the answer if there is a corrupted driver. (Says not all possible
  driver problems).

  Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  -------------------------------------------------------------------------

  Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
  keyboard and mouse, as well as of other major device drivers.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  How to install a device driver in Vista Device Manager
  http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

  How to disable automatic driver Installation in Windows Vista - drivers
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
  http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

  -------------------------------------------------------------------------

  How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
  quit unexpectedly
  http://support.Microsoft.com/kb/958233

  Troubleshooting, STOP error blue screen Vista
  http://www.chicagotech.NET/Vista/vistabluescreen.htm

  Understanding and decoding BSOD (blue screen of death) Messages
  http://www.Taranfx.com/blog/?p=692

  Windows - troubleshooting blue screen errors
  http://KB.wisc.edu/page.php?id=7033

  -------------------------------------------------------------------------

  In some cases, it may be necessary.

  The Options or Vista recovery disk Startup Repair

  How to do a startup repair
  http://www.Vistax64.com/tutorials/91467-startup-repair.html

  This tells you how to access the System Recovery Options and/or a Vista DVD
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  I hope this helps.

  Rob - bicycle - Mark Twain said it is good.

• P30 stops when you run the virus scan and other applications

  Hello

  I have a Satellite P30-110. Recently, he began to stop without warning and power off. When I start upward once again it loads normally without a scandisk.

  First of all, everything started when I was using FAST via a crossover cable. It would stop shortly after starting collect the files. Then it started to happen when I tried to run a scan for viruses using McAfee VirusScan 9. Now, sometimes when I try to encode the video.

  I tried to do everything above after the safe boot mode by running msconfig and disabling all startup items and normally. I still have exactly the same result.

  I have not installed new hardware or software. I updated my BIOS 1.3. My laptop is plugged when this happens. I have enough disk space. I don't have a clue as to whats happening! Help, please!

  Hi Ciri

  It seems that your processor is about the maximum capability level and before burn-out unit is automatically turned off.
  Before that happens are the cooling fans on the run with maximum speed?

• Satellite A300 - cannot logon Windows after you run anti-virus software

  Hello

  I need URGENT help with my A300.
  I have AVG as my anti virus. I ran some scans earlier, and showed a number of threats that heals the VA and clean infections.

  Then, I thought to run it again just to make sure - then 2nd scan. I left do this while I went about my normal activities.
  Some time later, I went back to it. He had put into hibernation. I went from the power button and then loaded up as usual.

  FYI, I have a user account that gives full administrator rights must be able to access as usual.
  After clicking on it, it starts to load for subject a second and then straight away, says saving settings, end the session.

  It continues to be. I tried to log on in safe MODE. The same thing happens. It will not go beyond this point.

  Help, please!

  Memory/University thesis, I have my sister here! I don't know when it was backed up last! :(

  Thank you

  Hi cheekymonkey1882,
  seems that your system is infected with a root kit...

  get a linux live cd or a victory on cd and save important files!
  You must not start from the cd, so no code hard drive will be loaded!

  After saving the files (make sure that you can read!, usb device or other)
  restore the system to factory settings...

  You can try to disinfect the hard drive with the live cd too...
  but remember: If a file is infected it will remove the scanner.

  Good luck!

• Laptop crashes when you use an external monitor

  Hi, my laptop still crashes when using an external monitor. So far ive tried s-video and vga, but still no joy. This can happen after a few minutes or sometimes after a good few hours, and it seems to crash more frequently during playback of movies, games etc... There are a few signatures of different problem most to come including this one:

  Signature of the problem:

  Problem event name: BlueScreen

  The system version: 6.0.6002.2.2.0.768.3

  Locale ID: 2057

  More information about the problem:

  BCCode:                                              116

  BCP1:                                                   8688F510

  BCP2:                                                   8E01FB5A

  BCP3:                                                   00000000

  BCP4:                                                   0000000D

  OS version: 6_0_6002

  Service Pack: 2_0

  Product:                                              768_1

  Files helping to describe the problem:

  C:\Windows\Minidump\Mini012710-01.dmp

  C:\Users\Jack\AppData\Local\Temp\WER-62384-0.SysData.XML

  C:\Users\Jack\AppData\Local\Temp\WERF852.tmp.version.txt

  Read our privacy statement:

   http://go.Microsoft.com/fwlink/?LinkId=50163&clcid=0x0409

  Maybe a problem with my graphics card drivers? This is my first post and I'm not sure if this is really anything that someone would be able to help me with that I don't really know anything about the wiretap, but tips are very much appreciated.

  Vista 32 bit

  ATI Mobility Radeon HD 2600 graphics card

  Thank you

  Hello j.d.1882,

  1. you have the latest drivers installed for your graphics card?

  I suggest that you update the drivers for the graphics card and check if the computer continues to crash.

  In addition, I suggest that you download the dump files to check exactly what may cause the problem.

  Athttp://skydrive.live.com using your Live ID and I will check:

  a. Click Start, select run, type '% SystemRoot%\Minidump' (without the quotes) in the search box and press ENTER.

  b go to your desktop, right-click on it and create a new folder named "Dump".

  c. copy all the files in memory dump (it looks like Mini092003 - 01.DMP) in Minidump in this folder.

  d. right click on the folder of the image, click on "send to" and click on "compressed file (zipped).

  e. Please download the ZIP file.

  You can check the link for more information below:

  http://support.Microsoft.com/kb/307973

  Thank you
  Irfan H, Engineer Support Microsoft Answers. Visit ourMicrosoft answers feedback Forum and let us know what you think.

• When you run a full scan on windows 7, it can take up to 9 hours.

  I noticed that it takes up to 9 hours to run a full scan in windows 7. Windows Installer seems to be very important when it comes to scanning, as well as others. Is there a way to clean up some of these files, as well as the analysis does not take as long? Or 9 hours an acceptable amount of time to run a scan completes. It seems more 1 million files, is this normal?

  Hello GarryHall,

  The analysis of the file system by using a virus scanner can take hours depending on the number of installed software and drivers. If you have many programs installed on your system, it can really take a lot of time. There is nothing bad about it.

• System crash when you run Mcafee

  McAfee Scan freezes at C:\Program Files\...\Mpeg_Engine\ASH264Enc.dll

  Screen of the blackout, blue, general drama. Computer says 'one of your disks should be checked for consistency. Dell said they find no hardware problem in their analysis. McAfee said that there is a windows problem.

  Help!

  Hi, I had a similar problem with MBAM and someone recommended to mehttp://www.resplendence.com/whocrashed

  He informed me that he wqs indeed one out of the pilot, I dated and had no problems since.

  Just re-run your Mcafee scan and after it blue screens, start up run this tool and it will let you know what little devil is causing your aggravation. Hope you find it useful to thius.

  Driver can be a fickle bunch.

  Select this option.

  Windows Vista (the best), home premium.

• Laptop crashes when you use the CD player

  A few days ago my laptop started occasionally crashing and restarting when I use the CD player. He only made 2 or 3 times but I've seen this happen with a previous (non-toshiba) laptop and it ended up happening all the time, even when not using the CD player.

  Is this due to overheating? Is that what I can do to sort without having to send it for repair?

  Thank you!

  What computer Toshiba laptop do you have exactly?

  Have you tested if this strange question would pass after the installation of the new OS from the Toshiba Recovery CD?
  I think that this should be done to make sure if this question isn't related software

  If this issue always happen after using recover CD, then you must contact the ASP in your country for a control of the laptop.
  Possibly defective equipment could be responsible for these accidents

  Greetings and good luck

• Firfox crashing when you run a game with original by Tridef 3d application

  I have a LG D2342 screen. This screen has 3d Support. I play Battlefield 3. The 3d is running through an application called Tridef 3d. When I start the game with the Tridef he begins to open Firefox, then the firefox would just stop responding and hangs. I love using firefox but currently I can't set it as my default because of this problem.

  Have you tried disabling hardware acceleration.

  • Tools > Options > advanced > General > Browsing: "use hardware acceleration when available.
  • https://support.Mozilla.org/KB/troubleshooting+extensions+and+themes

• Laptop crashes when you use PCI-6132 and a box of magma

  Hello

  I use a laptop with a magmabox (Cardbus connection) to accommodate a card DAQ of NOR-PCI-6132. When I'm data acquisition the laptop freezes sometimes and has to be restarted. Anyone who is familiar with such a problem?

  I did not have this problem when the DAQ card is in an office with a regular PCI slot. So, I guess that the problem is related to the magmabox.

  Nick Wagner

  Hi Nick,

  The problem could very well be linked to the magmabox, but before that can be determined, I need more information about your hardware.  I already know about the PCI-6132, but I don't know anything about your laptop or magmabox cardbus connection.  Can you tell me the manufacturer and the model number of your laptop and the magmabox so I can check their specifications? Thank you.

  Best wishes

  Wallace F.

• Computer crashes when you run the program

  Hi all

  I have a 5 year old computer that directs that a measure based Studio 6.0 program Visual C++ using 6071E PCI data acquisition. I did not modify this program but tried to install Labview 8.6 so that I can run some based Labview programs that I wrote recently. In the process, I had uninstalled Measurement studio accidentally but it then reinstalled back with the data acquisition driver. This program of Visual C++ 5 year, written by someone else, now causes the computer to freeze at random times once it begins to run. I tried everything from audit of spyware, lack of RAM etc but have not been able to fix it.  Could someone help me? I was faced with this for more than 15 days now...

  The former C++ program using NITimer (measurement studio provides it?) to do a function call every 25 milliseconds which checks the values of voltage DAQ and update the screen. Change the timer event to be generated every 75 millisecs led to the fall of 100% to 60% CPU usage. Accidents produce is no longer. How this incorrect code, used to work without crashes earlier remains a mystery to me. If someone knows the parameters to the MAX, or a place that makes a program to run in real time priority and therefore cause these programs to run without crashing, let me know.

  Thank you all,

  Yashwant

• Laptop crashes when you try to close

  HP Pavilion dv7-4295US, Windows 7 64 bit.

  My laptop freezes sometimes when I try to quit. I have to manually turn off so he can turn it off.

  Before you try this solution, I was working on another problem and is the following:

  I downloaded PC Speed Pro and ran it on my laptop. It came with several registry/disk errors that I then fixed. I closed my laptop several times without hanging. The problem seems to be fixed.

  Thanks for your comments

• Windows 7 crashes when you run Neverwinter Nights 2: Mask of the Betrayer

  Game Version: 1.23
  Game language: English
  Sales at retail or digital: DVD retail
  Manufacturer of processor: AMD
  Processor type: X 2 64 bit 6000 +.
  Processor speed: 3.0 Ghz
  Operating system / Service Pack: Windows 7 Home Premium Retail
  System RAM: 4 GB
  Video card manufacturer: ATI
  Model of video card: Radeon 4670
  Video card RAM: 1 GB
  Video card driver version: 8.650
  Sound card manufacturer: integrated (Asus M3A78-EM)
  Sound card model:
  Sound card driver version:
  Problem description: Hi people:

  I am running the retail version of Windows 7. NWN2 had worked without any difficulty (out of 7), but in the course of the last days began to shut down my PC completely. No warning, just a black screen and the PC turns off. Sometimes I get through creation of character on solo - sometimes not. I've updated the BIOS and video drivers.

  Maybe an automatic update that changed the equation...

  Anyone with similar problems? Does anyone have a solution?

  You will certainly want to ensure that your video drivers are up to date.  You can also look into any update of the BIOS that may be available.  You can also perform a clean boot and see if there is any other software that may conflict with the game.

  Mike - Engineer Support Microsoft Answers
  Visit our Microsoft answers feedback Forum and let us know what you think.