Laptop does not see the cd drive

My laptop can't see my cd drive.  I did some troubleshooting and he said: he can't install the driver.  How can I fix it?

From Internet Explorer

Original title: cd player

Hello

 
1. don't you make changes to the computer before the show?
2. What is the brand and model of the computer?
3. what troubleshooting steps you already performed?
 
I suggest for the link and follow the steps in the article:
 
Your CD or DVD drive is missing or is not recognized by Windows or other programs
Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
http://Windows.Microsoft.com/en-in/Windows7/back-up-the-registry
How to back up and restore the registry in Windows
 
Hope this solves the problem. If the problem persists, you can write to us and we will be happy to help you further.

Tags: Windows

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