Laptop does not detect the DVD drive, the .sys files deleted

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• my new laptop does not detect the USB for installing the os

  I bought the new laptop hp 15D009TU . I want to install win7 in there. I have OS configuration is USB, but my laptop does not detect my

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  Hello

  Install the Chipset driver at the following link.

  http://ftp.HP.com/pub/SoftPaq/sp66001-66500/sp66210.exe

  Restart the laptop, then install the driver usb 3.0 below.

  http://ftp.HP.com/pub/SoftPaq/sp66001-66500/sp66211.exe

  DP - K

• Post installation of the Vista SP2, it does not detect my DVD drive.

  Recently in the month of April 10, I had my laptop (Compaq Presario V6608AU) repaired because it doesn't detect DVD drive. The techincian had reinstalled vista on it and it was my regular vista. As my laptop has automatic updates enabled it installed Vista SP1 and SP2 later. After installation of SP2, my DVD player no longer works. The light initially whn system starts but windows gets loaded, it didn't post. Could some help me to get this resolved. Restore option I tried, but I restore options after installation of SP2. I have my handy DVD recovery but I'm handicapped because of this problem of DVD player and impossible to restore...

  Support Microsoft still offers a FREE support for Vista SP2 issues at: https://support.microsoft.com/oas/default.aspx?prid=13014&gprid=582034&st=1&wfxredirect=1.  They will give you the expert help you need with this problem with SP2.  They can connect remotely to your computer to help diagnose the problem - something that we cannot do.  Enjoy the offer while it still exists.  I'm sure they can help you.

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  Good luck!

  Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• HP Support Assistant on my laptop or desktop does not detect the other machine.

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• Need help with Vista not recognizing the .sys file

  Please help me!  I am trying to load a driver USB 2wire on Vista and it does not recognize the .sys file.  Can I convert this easily to .exe, or y at - it another way to achieve this... I am a novice at best here.  Thank you!

  Can you check it out here:

  http://support.2Wire.com/?page=view&article=545

  just to see that you found the driver for the right adapter. It turns out that there are two.

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• My laptop does not recognize the DVD drive or an external USB DVD drive.

  My laptop does not reconise the integrated DVD or an external USB, DVD player.  But if I set the BIOS to let the laptop for the start of the DVD player and the DVD player worked fine.  He could read the disc.  Once, I deleted the program Nero of the system and I don't know if some Windows file has been corrupted.

  Hello

  Follow these steps to remove corruption and missing/damaged file system repair or replacement.

  Start - type in the search box - find CMD top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  Then run checkdisk (chkdsk).

  How to run check disk in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  ===================================================

  After the foregoing:

  References to Vista also apply to Windows 7.

  Step 1: Please make all underneath the same if you have done some before as is often
  the set of operations that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device.
  The driver tab - click on update drivers (this will probably do nothing) - then do a RIGHT CLICK
  the reader - UNINSTALL - REBOOT this will refresh the default driver stack. Even
  If the drive appears not to continue below.
  
  Then, work your way through these - don't forget the drive might be bad, might
  having a cable loose or slight corrosion on the contacts (usually for a laptop) and
  other questions.

  Your CD or DVD drive is missing or is not recognized by Windows or
  other programs
  http://support.Microsoft.com/kb/314060

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other
  programs - a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The DVD player does not work after installing Windows 7
  http://support.Microsoft.com/kb/975270/

  The CD drive or the DVD drive does not work as expected on a computer that
  you upgraded to Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during the
  Setup Windows Vista after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then check
  in both ends of the cables. Remove and replace, do not just tight. For portable computers, you can
  Often, clean power and contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the system
  Designer and manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case
  (Read burn CD & DVD and CD and DVD). So it is not unusual for 1 or 2 pieces
  No function while others do so properly.

  Did you follow the Troubleshooting Guide for the reader who still does not work? He
  are some registry entries that do not fix the resolution of problems and those who "might".
  be the cause.

  Check with your system manufacturer Maker and possible device for two firmware
  updates and the correct registry entries for your car.

  Here are the keys in my opinion, are those in question - for the CD/DVD drive - sub
  the key of course because there will be other subkeys in these keys. Do not forget to ask specific
  involved as well as the settings key.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry settings for your
  CD/DVD drive someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://Club.myce.com/F61/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a restore
  Point before you change anything whatsoever) - find the DevManView device and then right click it open in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager,
  that displays all devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.
  --------------------------------------------------------------------------------------------
  Rob Brown - Microsoft MVP<- profile="" -="" windows="" experience :="" bicycle="" -="" mark="" twain="" said="" it="">

• My Dell laptop does not recognize the DVD / CD player or D drive more.

  My laptop does not recognize the DVD / CD player or D drive more. It is built in and included with the computer is a Dell. Can't use it because the computer can't find it. All ideas

  Original title: DVD player

  If it just happened all of a sudden, you can restore the registry files of the system in working order by following option n ° 1 on this page.  If this does not work, you can be reasonably sure that the configuration of the system is not the problem and start looking into other possibilities as a broken drive or a bad connection inside the cable.

• Qosmio F10: Driver Installation does not detect the wireless network card

  I wonder if anyone can help before I phone supported again. My motherboard is dead and ASP replaced and recovered my laptop qosmio F10. Since having back, my wireless card did not work.

  Windows detects a "network controller" whenever it starts and gives me the opportunity to install it. I tried to install it by navigating in the 'tools and utilities' records CD rom for folders and subfolders of "Wireless network driver" and it still does not detect the card.

  I also tried to install using the cd rom web gui and selected the 'Pilot wireless network' link and then tried to install it. It opens a dos command prompt and try to install but comes up with the error "failed installation.

  I ran the customer service and they told me to run the qosmio recovery/then recovery of product/recovery of qosmio and again...

  I still don't the card wireless not yet installed. This happened to someone else?

  I tried already shot the drivers from the web, but with no luck... If a representative of customer service with the help of good technical knowledge that would be great, or if someone has encountered the problem too and he had fixed to the give me some advice...

  Thank you very much

  Sean

  Hello

  you see the card wireless as an unknown device in Device Manager? If this is not the case, perhaps that the card was not properly installed after replacing the motherboard.

  Sorry I have no other idea.

  Good bye

• My laptop does not read the dvd, but another laptop computer bed. PL advise solution. Thank you

  My laptop is Pressario V2000. My laptop does not read the dvd, but another laptop reads the same dvd. PL is the solution. Thank you

  Try another DVD to verify that your laptop can read at least the other DVD.  If he can't play other DVD's then you need to replace the DVD - CD ROM drive supplied with your Pressario.

  Another thing you can try is to check fingerprints or scratches on the DVD, some DVD players are more sensitive than others.

  J W Stuart: http://www.pagestart.com

• My laptop does not recognize the disc that I put in the cd/dvd rom

  My laptop does not recognize the disks I put in the disc/dvd rom disc... What wrong with it? How to operate? I'm running on windows xp. My laptop is a Dell Inspiron 6000

  Original title: my laptop does not recognize the disks I put in the disc/dvd rom disc... What wrong with it? How to operate? I'm running on windows xp.

  Hello

  Welcome to the community of Microsoft and thanks for posting the question. I've surely you will help find a solution on the issue.

  Perform the steps described in the article:

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.Microsoft.com/kb/314060

  Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  (http://support.microsoft.com/kb/322756/ ) How to back up and restore the registry in Windows

  Hope this information helps. Please reply back with the State so that we can help you.

• My mac does not detect my hard drive after the upgrade. How to solve this problem?

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• the Windows xp Setup program does not detect my hard drive

  When I try to install Windows XP, it does not detect my hard drive which is visible in the bios.  My bios options are very limited, but I was able to use the bios to change the sata in ide.  It still does not work, and now he is not found with the disc of windows 7 I have.  This isn't a new pc.  He was working at a given time, but foolishly, I formatted the hard drive and have no drivers for my drive hard hitachi.  I bought a new seagate Mak, but now this disc hard is not allocated and is also not detected.  I have no way to get an operating system and I'm in a jam financially... Please help.

  SATA drives are not recognized by Windows XP installation disc.  Change the BIOS SATA ATA sometimes solves this problem and allows you to install and sometimes does not.  Microsoft's solution is to press the F6 key when you are prompted for additional drivers, and then insert a floppy disk (Yes, it takes a floppy) with the top driver.

  "Limited OEM driver support is available with F6 during installation of Windows XP and Windows Server 2003"
    <>http://support.Microsoft.com/kb/314859 >

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    <>http://News.Softpedia.com/news/install-Windows-XP-on-SATA-without-a-floppy-F6-47807.shtml >

  "Install Windows XP on a SATA hard drive"
    <>http://en.kioskea.NET/FAQ/2544-installing-Windows-XP-on-a-SATA-hard-drive >

  HTH,
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• BIOS Inspiron 2305 does not detect the drive in ahci mode

  The hard drive in my Inspiron one 2305 crushed and I tried to install a 500 GB Seagate Barracuda drive.

  The Bios does not detect the drive. I noticed that the SATA in the BIOS mode option has been put on AHCI. I changed the ATA mode and the BIOS has detected the drive.

  However when I try to install a clean version of Windows 7 (Dell OEM disc), to halfway to the installation Setup will fail. I noticed that the reason why it will fail, is that the installation process now does not see the hard drive.

  Can someone tell me what steps to take to do the installation?

  theFlash1932 and natacuk4

  Although I was not able to swap the Sata cables as natacuk4 suggested; It looks like just unplug and reinstallation of cables Sata what it did the trick!

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• Windows XP missing HAL. DLL file. CD ROM does not detect the Windows XP installation CD.

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  Any help would be appreciated!

  Go to the store and buy an optical drive. They are very expensive. No, you cannot use the optical drive of your laptop. You can possibly create a bootable USB key with a distribution of Linux on it and copy the correct boot hard disk files. I say "may" because not all older computers can boot from a USB device. Look in your BIOS to see if your computer has this capability. If he can:

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  If you have not backed up your data, then you have trouble. While you're at the store also buy an external hard drive. You can start the computer with a Linux Live CD (in your new optical drive), and copy the files on the external hard drive. Then you can continue to try to repair your computer.

  MS - MVP - Elephant Boy computers - don't panic!

• Cannot start Windows, Windows Setup does not detect the hard disk, Bootmgr is misiing

  I have a few problems on my laptop [Acer 3810 t]

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  My mobile give me screen "cannot start windows' who have 2 choices: run the Startup Repair tool and boot normally. I chose to fix it, but nothing happens and stuck "starting windows" and gives unmountable boot volume 'blue screen '. the Dungeon of blues screen appear (for laptop is a not restart). So I turned off my phone and turn it back on it. the "could not start" screen again and I chose to start normally. but the result is negative. My portable Dungeon cannot start windows. Because of that I am using the advanced boot option and choose all the boot type such asit cannot load the safemode, last configuration etc, but the result is the same, you cannot start windows. in safe mode, its stuck in loading fileinfo.sys. I do not give up to try again with the advanced boot option. until I have a bad situation. My laptop can only 1 file in safe mode and blues screen do not appear again (my laptop only return at the beginning of start or restart)

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