Laptop HP 15-af149AU: taskbar does not (not answer)

Hello everyone. Last Sunday, something strange happened to my computer, I usually click the "Start" icon to access Microsoft Word, but nothing came. I have tried to click on the search icon and the icon display the tasks, but the same problem occurred. No matter how many times I clicked on them, it remains unused. Then I restart my computer. Unfortunately, she also did not. In addition, I decided to look for the solution of the Internet through my phone. One person suggested me to check for health (sfc/scannow), hard drive DISM/online/Cleanup-Image /RestoreHealth on Powershell, Get-AppXPackage - AllUsers | Foreach {add-AppxPackage-DisableDevelopmentMode-register "$($_.) {"InstallLocation) \AppXManifest.xml"} on Powershell, reset my PC and so on solution of Google. Almost all of them could not solve the problem. In addition, I will upload the screenshots so that you will understand and help me better.

Hi @AgentHendricks,

Welcome to the HP Forums and I thank you for posting. First time here? Learn how to publish and more

I read your post and I understand that you can not access the menu start by clicking on the flag of Windows and any other way. I want to help.

I'll suggest running a system recovery, but do not forget to save your personal files:

HP computers - perform a recovery of the system (Windows 10) HP

I would like to know if the system recovery help.

Click the 'Thumb Up' for 'thank you '. Click on "Accepted solution", if your problem has been resolved.

Tags: Notebooks

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