Laptop HP 15-g013dx not available 5 GHz wireless

Hello

I just bought a laptop HP 15-g013dx at Best Buy. They assured me that it's compatible 5 Ghz WiFi wireless.  But only the 2.4 router appears as an available connection.

My wife's old iPad can access the 5 GHz. I am a tech dummy, so I don't know if I need to download a driver or something? Or do I need some kind of adapter?

Thanks for any help,

Thomas

Hi, Thomas:

The saleswoman at Best Buy was incorrect.

Here is the link to the product for your model specifications page.

http://support.HP.com/us-en/document/c04395361

It comes with a single band (2.4 GHz card only).

You can indicate that, because of the description of b/g/n card.

Double band Wireless N cards have the descriptor abgn or agn.

The only thing you could do would be to replace the card with a card dual band wireless, and it cannot be an Intel card from your laptop hardware is AMD.

There are two service manuals listed for your model. One shows, according to which compensation relates to your real model, the customer can replace the card easily, and we show that it can only be done by an authorized service center.

So if you are interested in the resettlement of the map, take a peek at what manual is relevant for your specific model.

The easy patterns to change the map will be a compartment on the bottom.  Those where the client can not change the map will have solid background with no compartments to change the hard drive, memory or wireless cards.

It would be the wireless card I recommend...

Broadcom BCM943228HMB 802.11abgn 2 x 2 Wi - Fi + 4.0 BT Combo adapter

http://www.Amazon.com/GP/product/B00KOMZM4I/ref=pd_lpo_sbs_dp_ss_3?pf_rd_p=1944687742 & pf_rd_s = lpo-top-stripe-1 & pf_rd_t = 201 & pf_rd_i = B00CJ7ZQJC & pf_rd_m = ATVPDKIKX0DER & pf_rd_r = 1ZE6KM57H29JR2VTEAPX

If you do not want or can not replace the card in your laptop, you could buy an external usb dual wireless adapter.

Tags: Notebooks

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