Laptop HP 15 Ts: why hp help not

Was sent the laptop after band a new, I bought now works when I came to this one no recovery CD just computer laptop now before computer warranty laptop broken n different ares, even a week after is come back to counter still ho hasdle me for extendwhic I I should not have to now laptop Hat asks strange series update both you n Microsoft become corrupt spent a week with them to try to fix any viruses found n told me Contact here turned off laptop as could not do anything now, I turn it on says u should get a removable drive not only who need the recovery CD so how do I get it and why cant hp cannot send cenasnit did not come with laptop in first place and cn I use a flash drive USB, which can do? ¿???????

Kouadio wrote:

Was sent the laptop after band a new, I bought now works when I came to this one no recovery CD just computer laptop now before computer warranty laptop broken n different ares, even a week after is come back to counter still ho hasdle me for extendwhic I I should not have to now laptop Hat asks strange series update both you n Microsoft become corrupt spent a week with them to try to fix any viruses found n told me Contact here turned off laptop as could not do anything now, I turn it on says u should get a removable drive not only who need the recovery CD so how do I get it and why cant hp cannot send cenasnit did not come with laptop in first place and cn I use a flash drive USB, which can do? ¿???????

HP no longer provides the recovery disc, it's something you have to do it yourself or buy the hp drive. And FYI it's the unofficial HP HP users forum. This is a warranty support to fix and you will need to contact HP about this. So the problem of guarantee can be solved by the users hp forum.

Tags: Notebooks

Similar Questions

  • Help! Why 'Save' did not work in Word 2008? (Sudden compatibility problem?)

    This may be a matter of Microsoft, but I couldn't find an answer on Microsoft, and I see that sometimes Word questions get addressed here - I'm really desperate, so thanks for any help out there!  For my actual questions, scroll down.

    SITUATION:

    Yesterday I plugged my Macbook (13 "early 2006) to a"certified refurbished"card I bought it in case I ever needed replacement.  This morning, my speakers Logitech from emitting a buzzing, but it disappeared when I disconnected the.  Then after that I had worked for about 20 minutes, Word for Mac 2008 started to work very slowly.  Fortunately (I thought), I have always set Word to register automatically once per minute and had saved the document several times manually anyway.

    Don't know what was going on, I saved the doc once and tried to quit Word normally, but everything was so slow that I knew I was in trouble.  I couldn't get to "Force quit" in the Finder or get the slider to make a restart (the cursor moved but Finder did not), so finally I forced a stoppage.

    When the computer has restarted, I was hoping that at least if the document had not been recorded when I pressed on congratulate + S, I could get it back to automatic recovery.  However, when I open the document again, not only had not he been saved, but nothing of all the work I had done since starting to work 20 minutes earlier had been saved or (although I definitely checked him at least 4 times, including just before trying to quit smoking).  In addition, the 2008 Auto Recovery folder is now empty.  Other Office programs that I use seem to work normally.

    I have copies of what I started with (I save to Dropbox on a stick every time I stopped to work and every night with SuperDuper/passport), so it was not a disaster, except that I really want to recover the work I've done.  I went into the preferences of Word and saw that "Autosave" was always "every minute" but "Always make a backup copy of" has been disabled, so I checked it - but of course will not recover my lost files.  I then went to the typed Word document something again, click Save (File menu this time), you leave the file and reopened; the change I had made had been recorded. If that really works, but I fear even saved manual can stop working!

    QUESTIONS:

    1. is it possible to locate and recover at least one of the previous versions I saved?  (Hopefully there is a simple explanation; "I'm a kind of a technodunce!)

    2. where did you all documents Word 2008 AutoRecovery go who were supposed to be in the folder Microsoft Data?

    3. can you Word 2008 suddenly became incompatible with OS 10.6.8? Or could the new adapter did BONES 10.6.8 (Word, Finder, etc.) crash AND destroyed existing AutoRecover documents?  (I had not looked into the record of automatic recovery for a while, but I'm sure there are a few in there!)

    4. where are all these "Works Word files" I always saw? Don't know what they were for, but I can't now.

    5. Why does Word not only disappear all the existing documents of ASR, but also stop save the custom keyboard + S?

    Thank you very much for any suggestions on these questions (1 and 2, in particular!).

    If the problems started after you connected to the adapter, try this disconnection and test.

    Data - best recovery

    Recovery of data-disc drill

    Data recovery - Data Rescue

    File recovery-data recovery

    -Stellar Phoenix data recovery

    Data recovery - uFlysoft

    Data recovery - recovery of deleted files

    Data recovery - recovery of deleted files (2)

  • Please, I m using a Logic Pro 9 and the key "Advanced"(tools) does not seem to me in the 'preferences'. ". Why? Help!

    If please, I m using a Logic Pro 9 and are looking for the key "Advanced" (tools) but doesn't seem to do not for me in the 'preferences'. ". Why? Help!

    Because there is no mode "Advanced Tool' to Logic 9.

    Logic 9 is always and only has an advanced mode, there is no other method.

    Advanced tools (and their duty to be checked) was a ridiculous logic X when it was released.

  • Why do I not reset all my drivers whenever I connect? And why do I have driver from A to Z? Help me!

    Why do I not reset ALL my drivers WHENEVER I connect? Why have I no A - Z drivers which are ALL affected? Help me!

    Always include your version of Windows and technical questions in the forum that covers your topic, and not in the Feedback forum.  I have moved your thread to the windows 'Hardware and drivers' forum.  Please go back to the thread, click on modify just below your post, edit the list drop-down Windows Version for your version of Windows, then click on submit.

    Please describe exactly what drivers 'reset' of the means.  Tell us exactly what you need to do.

  • Not can not install KB2596856 (MO 2007) why? Help

    Not can not install KB2596856 (mo 2007) WHY? Help!

    You have error codes?

    Have you tried to install the update with the installation media in the drive?

    1. make sure that you logged in with an administrator account and that the computer can access the Internet properly.

    2 - Insert the Office 2007 CD drive of the computer installation CD, then check if updates Office can be installed.

    Perhaps it is apparent to the.

    Code error '0 x 80070646', '646', or '1606' when you try to install the Office updates
    http://support.Microsoft.com/kb/2258121

  • Computer laptop Toshiba Satellite A200, Vista, microphone does not work! Any help please!

    Computer laptop Toshiba Satellite A200, Vista, microphone does not work! Any help please!

    Hello

    Check with Toshiba support, online documentation and drivers (update or reinstall), and
    ask in their forums.

    Toshiba - Forums
    http://laptopforums.Toshiba.com/

    Toshiba - Contacts
    http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/navShell.jsp?CF=su_contact

    Toshiba - drivers - access your model
    http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/home.jsp?NAV=download

    Toshiba - Support
    http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/home.jsp

    ========================================

    How to activate Audio devices hidden in Vista and Windows 7
    http://www.Vistax64.com/tutorials/143447-audio-device-enable-hidden-devices.html

    Connect one microphone, music player or other audio device to your computer (you want to be sure
    the mic input is enabled)
    http://Windows.Microsoft.com/en-us/Windows-Vista/connect-a-microphone-music-player-or-other-audio-device-to-your-computer

    -----------------------------------------------------------------------------------------------------------------

    Pilots may also need to be updated:

    Control Panel - device - SOUNDS - look for HD Audio Manager - Mine said RealTek high definition
    Audio (this is an example and you can have an other name/maker).

    Make sure you write down the description and model double click top - tab drivers - write version. Now
    Click on update drivers who cannot do anything like MS is far behind the certification of drivers. Then RIGHT
    CLICK above and UNINSTALL - REBOOT - this will rebuild the driver stack.

    If your driver shows 06 you have the default windows and part of the question.

    Go to the system manufacturer's website and get the latest Audio/Sound drivers - download - SAVE - go to the place where you
    Put them - right click on Reboot - RUN AS ADMIN -.

    Check the Version tab of the driver in the Device Manager as the restoration of the sound card drivers often
    and then install the latest version. Restart and check after each test, not
    rare to have to run the pilot of 1 to 4 times or more. Just the version make sure you
    installed shows upward on the tab of the driver.

    Then navigate to the site of the manufacturer of the device and search for the drivers more recent and repeat the installation procedure.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    How to install a device driver in Vista Device Manager
    http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

    ---------------------------------------------------------

    After the updated driver.

    Click with the right button on the speaker near clock - recorders - right click in the box - check see the
    Disconnected devices and show disabled devices - check your micro - highlight
    then on lower right properties. Make sure that the appropriate injector is selected and check
    other parameters - levels tab make sure that MUTE is disabled and APPLY / OK to change
    .

    Also in the search for some Audio Manager Panel (perhaps named after the manufacturer of the sound driver). Mine
    is the RealTek Audio Manager, yours can be quite different name if you have one.

    How to activate Audio devices hidden in Vista
    http://www.Vistax64.com/tutorials/143447-audio-device-enable-hidden-devices.html

    Connect one microphone, music player or other audio device to your computer
    http://windowshelp.Microsoft.com/Windows/en-us/help/b0e3d7fb-1b4a-4926-8254-65da289209261033.mspx

    Problems with sound and audio or no sound - a Mr Fixit
    http://support.Microsoft.com/GP/NO_SOUND

    I hope this helps.

  • In the opening different file types that Windows Media Player opens indicating does not support the file type or the CODEC. Why? Help, please!

    AT THE OPENING OF THE DIFFERENT TYPES OF FILES WINDOWS MEDIA PLAYER OPENS INDICATING NOT TO SUPPORT THE TYPE OF FILE OR CODEC. WHY? Help, please!

    If you try new types of files that WMP is not pregnant then it will warn you that they only peuvent malfunction.

    I got when I started to use video files to .ts format - he warned me, and then I told him to go ahead & try anyway, so he did and they worked.

    If say you your WMP to try to use the format, then you can include the results in your response to the request of zig - zag for more info - make sure to specify what types of files they are.  Note the messages you get from WMP because it will give more information that just what file extension are files - video files can be, for example, the extensions of files .ts taking video & audio formats of all kinds such as mpeg2 or mpeg4 & mp3 or ac3.

  • I need help, Photoshop update on creative cloud. It says error and will not tell me why I can not download

    I need help, Photoshop update on creative cloud. It says error and will not tell me why I can not download

    Hey King,

    Try to download the app from the link below:

    Direct download links of Adobe CC 2015: 2015 creative cloud release | ProDesignTools

    You can also view error download or update Adobe Creative Cloud applications

    Kind regards

    Sheena

  • I have download the cc in lightroom and it give me some indication to date but I can't open. I do not know why, please help

    I have download the cc in lightroom and it give me some indication to date but I can't open. I do not know why, please help

    Hello w,

    You can follow the article: connect, disconnect you and | Creative desktop application Cloud disconnect and reconnect back to creative cloud and try to launch your Lightroom 2015 application.

    Let us know if it works or not.

    Thank you

    Yann Arora

  • Help!  It takes me lots of hours to convert my photos in PNG, one at a time after have exported them out of LIGHTROOM!  Am I missing something?  Why PNG is not an export option?

    Help! It takes me lots of hours to convert my photos in PNG, one at a time after have exported them out of LIGHTROOM! Am I missing something? Why PNG is not an export option?

    It's pretty lame to say that one can use JPEG instead.  Apart from the technical arguments about issues like the trend, it takes up to the user to select the file format that they need for their own purposes.  General-purpose image processing tools should support as many formats as possible and there is no technical excuse for failing to support a non-owner format that is widely used.   Arguing that there are alternatives, it's like telling a painter 'orange' is not necessary since you can use red or white blend Brown, or as a set of professional without Phillips head screwdrivers.

    If you want the arguments for the use of the PNG in the first place, I suggest searching for "Why use the PNG format.

  • Why Apple does not allow an iPhone to do scan WiFi?

    About 4 years ago, Apple pulled all applications that have enabled an iPhone search for WiFi networks. Why? (There was something for developers who use "Private APIs").

    There are a number of tools available for analysis for Macs. I helped a café owner to untangle its WiFi (it had both an old, disconnected and a new active WiFi router, and had the same channels as the business side) and used my scanner for Mac to try to optimize my home network. But I still have a low coverage in some corners of the House. An iPhone would be a perfect device to determine interference and blind spots, because it is much more portable than my laptop. But Apple does not allow this use.

    Why Apple does not allow this very convenient using an iPhone? I just read about a hack that allows it to display the power of a cellular signal in detail. But you can't do it for WiFi. It makes no sense to me. Apple could do this job if she wanted to.

    Thanks for any thoughts.

    -Winston

    This forum is simply a user forum to help with technical problems. Apple does not control these tips, and no one will be able to answer the question for you. If you have a suggestions for Apple the right place to post this is http://www.apple.com/feedback/

  • Why HP will not be on an update of their Intel HD 3000 graphics card?

    Hey everybody!

    I like to play world of Warcraft on my DV7 portable entertainment and they just made an update of last week.  Now they tell me that my graphics card is outdated.  I went on the Intel site and there has been some updates since the last time that my graphics card has been updated in 2011.

    I read that you can do an update from the Intel site since HP customizes all their ups drivers and I don't understand why HP did not actually updates the graphics card so long when they prefetch wow on their laptops.    The game world is constantly evolving and needs these updates to continue to play without any problems.

    Does anyone have a solution to my problem or suggestions?

    Thank you!

    First do me a favor and just to be sure, look in under Graphics Device Manager and tell me what you see. If it is switchable, you will have two devices it. You must also have a nVidia or AMD Catalyst Control Center in the programs list. If you have any of these, then you have no switchable graphics and we can proceed to install the latest drivers from Intel.

    This is the driver package you need:

    Drivers you need

    It gives instructions on how to make the 'force' or manual installation of the graphics driver.

    http://www.Intel.com/support/graphics/sb/CS-022355.htm

    As stated in the pick instructions the pilots .zip version. They were dated August 2013 and later for the HD 3000. I have looked at some sites WOW talk about new updates and you don't be surprised if the update of the pilots is not all you need. There is an exchange of views that the game may have gotten too demanding for integrated video chips and your Intel HD 3000 can be up to manipulate the game more playable resolutions and with decent video features. But before we go there we will try update the driver. Don't forget that you understand before you pull the trigger on this. Post back if you need help most.

    If it's 'the Answer' please click on 'Accept as Solution' to help others find it.

  • Why Microsoft did not recognize or set the iexplore.exe virus?

    After cold boot my Toshiba Satellite laptop computer with Vista, pane the Task Manager process shows no instance of iexplore.exe. However, after using the computer for a while (using Outlook, Crome, Excel etc) my system slowly grinds almost to a halt several instances of iexplore.exe appear in the process pane, each consumer of 15 to 25% of the total of processor cycles. This becomes worse and worse until the system becomes unusable.

    I belong to several thousand users of Windows who is plagued by the iexplore.exe virus. I used 5 different virus/malware removers (including MS Security Essentials and MSERT.exe), but they do not solve this problem.
    Why Microsoft did not recognize this virus dangerous and done something to remove it? (ODILE. EXE does not help).  Only users that I found on the web that have to get rid of this nasty virus are those who reformatted their hard drives.  Microsoft can surely do better than that.
    Has anyone found a solution that actually works?  (A lot of the fixes suggested on the net "seem" to work for a few hours or a day or two, but then the virus appears again upward and consumes most or all of the cycles CPU).
    I'm surprised that Microsoft do not have a solution to the problem. If you have a solution that really works, please let me know. Thank you.

    And you think this is a virus why? I admit it could be a root kit, but I suspect that a program you use called IExplore to launch a URL, but fails to launch a browser window, that is why tasks of runaways.

    However, if you believe that it is through a virus or root kit:

  • Why am I not the admin of my CPU? I have looked at other positions, has not found the answer.

    Hello

    I know this has been asked by others, but the answer given solves not my problem, I know that I can with the button right and do "Run as Administrator" but then every time I want to make changes to this file/program what he will say: access denied, it's particularly frustrating when I am trying to run a program updates When the program tries to go online to update the software, it cannot because the file was installed by the "Administrator".  Why I'm not just the default admin, it's my own laptop, I'm not on any network and I am the only user and it says I am the admin, but I am constantly having this prob, can anyone help?  Thank you.  Oh, I have a Dell laptop running Windows Vista, it is only a year.

    CPU = CPU ;) This has nothing to do with the permissions of the users in Vista.

    With UAC you have standard user rights. This is done to improve safety.

    What isuser account control ?

    Your permission, please: introduction touser account control in...

    User account control Overview

    "A programmer is just a tool that converts the caffeine in code" Deputy CLIP - http://www.winvistaside.de/

  • Why can I not find?

    Why can I not find the tool bar with file, editing, display, Favorites tools help etc at the top of my screen as on windows xp on my laptop I use it a lot

    Why can I not find the tool bar with file, editing, display, Favorites tools help etc at the top of my screen as on windows xp on my laptop I use it a lot

    Hello

    He called for the menu bar.

    Press the ALT key and this will make visible, temporarily. Click on view/toolbars, then select the Menu bar to make it permanent.

    Kind regards

    Thank you for using Windows 7

    Ronnie Vernon MVP

Maybe you are looking for