Laptop HP 2000-2d17SX (Bluetooth)

Hello

Windows of laptop HP 2000-2d17SX 8.1

I can not connect with any bluetooth device! as smartphone, laptop!

When I try to connect with all Bluetooth devices, it takes only a few seconds and then disconnects

Hello TheWolfTear

Welcome to the HP Forums!

I understand that you can not connect any Bluetooth devices to your computer. I will do my best to help you! First of all, please apply to all the steps in this document to make sure that you properly perform the process: use of Bluetooth (Windows 8) devices

If these instructions do not help, try the following steps at the time of any Bluetooth device pairing:

Step 1. Go to Device Manager.

Step 2. Right click on "Bluetooth device" you want.

Step 3. Select "update driver software... ».

Step 4. Choose "Browse my computer for driver software".

Step 5. Choose "Let Me pick from a list of drivers for devices on my computer.

Step 6. Select "Ports (COM & LPT)".

Step 7. Select "Microsoft" to the list of "manufacturers".

Step 8. Finally select "Standard series via a Bluetooth connection.

If you are unable to connect to a Bluetooth device, try the following:

Step 1. Search for 'Change device' in the start menu in Windows 8.

Step 2. Click on where it says change device installation settings.

Step 3. Select No, let me choose what to do option.

Step 4. Check the automatically get the device application option.

Step 5. Click on save changes to save the settings that you select.

Please let me know the results of your troubleshooting. Thank you for choosing the HP Forums. Have a great day!

Tags: Notebooks

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