laptop HP 2000: hard drive is dead

Ive got a hp mod #2000 - 2d19wm, his 11 months and I just got an offer to extend my warranty, the day after my drive hard crashed and I couldn't start, no os win8 and I haven't had a recovery disc, (hp said that it system has a cover upwards in the system). Yes! I know that the partetion is on the hard drive! I spent several days troubleshooting, read, learn, and all trouble shooters steps hp gave me hope would be some slap how some sense into my hard drive and maybe he's waking up! Finally, I removed the back cover to check the hard drive, comfirming that it is plugged into the motherboard and all is good! then I see a scratch (I had to get my Jewelers magnifying glass out to see), u shaped a stripe, yes I slipped withdrawal h.d. cover a few days before scratching the back of the plate on the hard drive, don't think that I got it wrong, but I did, closely with the Jewelers tool I see that I removed some of the circuits in copper , I took the blame and bought my own hard drive, I didn't try to cheat the warranty, but i got angry when I saw the robust plastic but who protects the card of 4 GB of ram, Yes under the RAM door is a nice guard protecting are encountered when the door is removed, not on the hard disk where is any storage , its more expensive to replace and I now have got to pay hp $ 30.00 to get a copy of an o.s. IVe already purchased once.  My mess up would not have happened if the hard drive was protection!  but I already own the rights to 8.1 o.s. on this comp with this product key! It should be available for free download for hp with a valid hp STILL UNDER WARRANTY product customers.

Yes, there is a recovery partition on the hard drive that can be used to restore the plant if the event of a problem.  In your documentation, you had the possibility for your to create recovery discs to restore your computer.  If you don't have them then you will need to buy recovery disks to restore it on a new hard drive.

BONE loss is not part of the warranty so you should order the recovery disks.

However, if you have your license key, you can download and create an ISO of Windows 8.1 and burn it to DVD or USB key.  As I said, you must have the Windows 8 key that was originally on your system.  It does not contain the extras of HP software that came with your system.  Here is a link:

http://www.eightforums.com/tutorials/18309-Windows-8-Windows-8-1-ISO-download-create.html

Tags: HP Desktops

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    Post edited by: atomicnut

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    First of all, I must say that I have this Satellite L300 too. But I didn t have no problem, the HARD drive works fine for 1.5 years and I use this laptop for Internet and emails everyday. I m very satisfied.

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