Laptop HP 2000z: upgrade RAM on HP laptop 2000z

Hello

I recently bought a key of 8 GB of RAM DDR3 PC3-12800 laptop running 64-bit Windows 8.1.  It came with a 2 GB key at the retailer.  I tried running with just 8 GB key into the two slots, but the system wouldn't start.  However, when I re-installed the native 2 GB key in slot 1 and installed 8 GB stick in slot 2, the system starts and shows that I have 10 GB of RAM with 9.60 GB of usable RAM.  Is - this common with HPs?  I was under the impression that the maximum RAM that would support my model was 8 GB of RAM. Anyone had this happen?

Thank you

Update:

I opted to replace the stick 8 GB with a stick of 4 GB to a lower megahertz and my laptop has accepted and running smoothly. The 8 GB stick was about 1 600 megahertz and it seems the higher megahertz were too much for my laptop run and finally caused the problems I was experiencing.

Tags: Notebooks

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