Laptop HP Pavilion 14: try to reset the password Windows 10

I recently bought a new laptop HP Pavilion Notebook 14 and in the initial configuration, created an account and a password but did not create a password reset disk, an administrator account, or an alternative setting for logon. I am also not registered with Microsoft so you cannot change the password in this way.

I've seen instructions on downloading ISO software and trying to boot via USB key, but none of the command prompt so far work. I tried F9, F10, F2, F6, etc all on their own or by pressing ESC first. Is there another way to recover the password? Otherwise, given that nothing has been put in place on the hard drive and yet, it would be easier to default to the factory settings? And if so, what is the best way to proceed?

Hello

You can perform a factory reset as indicated in the link below - see the subtopic "valuation when 10 Windows does not start successfully.

http://support.HP.com/us-en/document/c04758961

Kind regards

DP - K

Tags: Notebooks

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