Try to reset the password but it says that my ID Windows Live ID is incorrect. I'm sure that's not!

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• WTF? I'VE UPDATED AND PURCHASED PRODUCTS BY PHONE, BUT CAN NOT INSTALL CONFORMATION LINKS SENT? LINKS WANT ME TO PAY AGAIN? I TRY TO USE "CONTACT US" (IN THE HOPE TO GET A PHONE # OR AT LEAST AN E-MAIL ADDRESS TO SEE WHAT'S THE DEAL, BUT HE SAYS THAT)

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  Hello

  ·        What is the operating system on your laptop Windows Vista or Windows 7)?

  ·        Where is the printer connected (to the desktop or the router)?

  Check if the printer is already connected.

  If Windows Vista installed on the laptop

  (a) go to control panel

  (b) select the printer and check to see if the printer is already listed. If so try to print a test page and check what is happening.

  If Windows 7 is installed on the laptop

  (a) go to devices and printers

  (b) check if the printer is already listed. If so try to print a test page and check what is happening.

  Hope this information is useful.

  Amrita M

  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

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  Please see Module development does not work after last update 5.5

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