Laptop is very slow with two sequences of black screen.

Hello world

My Acer Aspire 5552 G Win 7 SP1 (64-bit) laptop has been extremely slow starts lately and I think I know what the problem is just not how to fix it.

A little backstory. Recently, my computer has been infected by a trojan. The incident occurred three weeks ago (26 December) when I was sent a link (which supposedly contained a picture of trade offers) on Steam which directed me to download a file (.scr). I downloaded but he was suspicious of being (.scr) file extension. So I scanned with my antivirus (Kaspersky Internet Security 2015) and it has not found anything. (I should also mention that when you click on the link to access the site Kaspersky also has not blocked the site either).

I stupidly executed the file (I have the permit after UAC) and the Trojan horse went to work. My Steam profile all my friends malicious links sent to the same link of that initially, I downloaded the Trojan horse. She also sent the commercial offers of my Steam account.

After having read what made the Trojan horse, I immediately rebooted my computer in safe mode and performed a full scan with Kaspersky. In conclusion scans Kaspersky detected a piece of malware, a Trojan horse - Ransom.Win32.Blocker.gbqs. I was very worried at this point because I didn't want my hard drive becomes encrypted. Kaspersky was able to remove the Trojan horse.

I restarted my computer in normal mode and everything seemed fine. However, I was paranoid that Kaspersky may have missed other malicious programs. So I downloaded and installed AVG, Malwarebytes, Spyhunter 4 and McAfee Scan Plus. All of these additional programs never detected any virus or Trojan horses (although Spyhunter 4 detected many internet trackers).

So I uninstalled these additional programs and now I just Kaspersky. It's been three weeks constantly restart my PC and so far I have access to all my files and disks, so it looked like Kaspersky has successfully eliminated this ransomware.

Now to my problem actually is (as indicated in the title). My laptop undergoes two sequences of black screen.  One is after the windows logo start (approximately 45 seconds) and after the Welcome screen (which is about 5 minutes).

It's very annoying. Before all this started my laptop took only about 45 seconds of the power on button office ready.

I appreciate any help, thanks.

Hello

Can you please try to perform a mode of boot, which will start Windows with only a minimal set of drivers and services.

How to perform a clean boot in Windows

http://support.Microsoft.com/kb/929135

If please download MiniToolBox and save it to your desktop. Double click on it, select list installed programs and click OK. A journal is open, please send the contents of it in your response.

Download CCleaner from here. Once installed, open it and head over to the Tools tab, and then select start. In the lower right corner, select Save in the text file and select a name for it. Open the saved document and display its content in your next reply.

Thank you

Legaede

Tags: Windows

Similar Questions

  • My laptop is very slow with windows 7 64 bit

    I install windows 7 64 bit on my dell xps m1530 4 GB of ram, but it seems that windows 7 use my ram too and my phone did become much slower than vista. Is there something wrong with my hardware or drivers? Hope someone can help me solve this problem. Thank you very much.

    Hi vinhnqls,

    I suggest to access the link below and follow the steps described in the article in order to optimize your computer for better performance. The article is intended for Windows Vista, but it remains valid for Windows 7 as well.

    http://Windows.Microsoft.com/en-us/Windows-Vista/optimize-Windows-Vista-for-better-performance#section_3

    Let us know for any further assistance.

    Varun j: MICROSOFT SUPPORT
    Visit our Microsoft answers feedback Forum
    http://social.answers.Microsoft.com/forums/en-us/answersfeedback/threads/ and tell us what you think

    If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • recently purchased a samsung NX30 camera which came with lightroom 5, after several hours of searching on Google I got it setup properly with the right camera raw to be able to access my raw images. I found that my old laptop is very slow during the proce

    recently purchased a samsung NX30 camera which came with lightroom 5, after several hours of searching on Google I got it setup properly with the right camera raw to be able to access my raw images. I found that my old laptop is very slow during the processing of hundreds of images that I usually take on a weekly basis.  I bought a new faster laptop, but when I looked for the cd with the software of series and I couldn't find in the mess of Christmas.  I downloaded a trial version of lightroom and got, it works on my new laptop. Is there a way to access the serial number of my version already installed and insert it in the version of track to make it work for me?

    Myron

    If you take the time to register to your original with Adobe installation (which most people do not), you can log in to your Adobe account and get the serial number. If you use a Windows computer and still have access to the old computer where Lightroom is installed, you can do the following:

    1. in the window folder options, make sure that you are able to see hidden folders.

    2. go to the C:\ProgramData\Adobe\Lightroom folder.

    3. use Notepad to open the file, Lightroom 5.0 Registration.lrreg

    You will be able to retrieve your serial number of this file.

  • M40-277: the laptop is very slow, during the writing of CD/DVD

    Hello

    I have a problem with my DVD writer. When I try to write a CD or DVD with my laptop, my laptop is very slow, I can barely move my mousepointer and my buffer State maintains have failed (see screenshots). Even when I try to play a CD or DVD it slows down my laptop. I don't know what the problem is. Can someone help me?

    I have this laptop: "Satellite M40-277" with the DVD-RAM UJ - 841S.
    Screenshots:
    http://users.skynet.be/fa027951/s1.jpg
    http://users.skynet.be/fa027951/s2.jpg
    http://users.skynet.be/fa027951/S3.jpg

    Thank you.

    Hi Gianni,

    I use Nero to burn DVDs, and one of the configurable options is the task of "priority". If I set it to 'high' then my phone behaves as you described, that is very slowly. Check if you have you encode/burn too high task priority.

    Kind regards

  • my new laptop is very slow.

    my new laptop is very slow. I get a message "high utilization of the processor by windows media sharing", even if the windows media does not run.

    Hello

    1 have had any changes made to your computer before this problem?

    2. what version of Windows are you using?

    I suggest you to follow the methods below and check if it helps.

    Method 1: SFC scan run on the computer to ensure that the system files are intact:

    How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

    http://support.Microsoft.com/kb/929833

    Method 2:

    a. go to the Media Player.

    b. in the menu-> file-> manage libraries-> select each library (music, video, photos, TV recorded (if you have)

    c. check the paths that he manages and make sure it is not too near the root of the C: drive.  For example, it should be something like c:\users\Jim\Music and c:\users\Public\Music BUT NOT c:\users because they will cause the whole directory to re tree - index over and over (when you surf the web, or change files in your profile).

    Optimize Windows 7 for better performance

    http://Windows.Microsoft.com/en-us/Windows7/optimize-Windows-7-for-better-performance

    Hope this information is useful.

  • I bought the latest Samsung computer some three weeks ago. My laptop is very slow when I go on the internet but other computers are fine.

    Hello

    I bought the latest samsung computer (notebook 9) three weeks ago. My laptop is very slow when I go on the internet. I have three other phones in my house and they all work very well. Is there any configuration that I should look because the guy told me that it is all the pre-configured.

    Thank you

    original title: network connection

    Hello Pierre,.

    I suggest that you look at this article from Microsoft that can help solve a slow internet connection:
  • my laptop is really slow with lightroom.

    my laptop is really slow with lightroom. How can I speed it up? Help

    I have a Dell Corei7 under windows 7 with 8 GB of Ram. Lightroom using 2530 MB of real memory.

    The fan works like crazy and the top of the Tower full gets also rather ward.

    No solution outside the upgrade of the laptop?

    Make sure that you have not distinguish faces on everything. Next to your name (or logo of Lightroom) in the upper left corner, there is a small triangle. Click on it and make sure that face detection is paused. Also, try turning graphics acceleration card off in the preferences-> help to run. Intuitively he saw wearing tends to slow down a lot of machines.

    That said, don't realize that Lightroom is not a lightweight program and fans running on laptops is quite common if you do a lot of heavy editing, or when export you a large number of images (or generate previews on them)

  • very slow to come on the inadmissible screen all the time programs

    ORIGINAL TITLE: very sad

    very slow to come on the inadmissible screen all the time programs

    Really not too much info to hel give us to understand what could be the cause of your problem,

    I advise you to complete the steps in this microsoft article.

    http://www.Microsoft.com/athome/Setup/optimize.aspx

    If you give us more details, we can give you more specific answers.

    Good luck

  • my laptop turns on and immediately goes to a black screen with a request for password

    my laptop turns on and immediately goes to a black screen with a blue pop up asking you for a password.

    Getting started doesn't let me go to F2 or F11 or F12.

    THE SCREEN STOPS JUST AFTER 3 ATTEMPTS.

    Help!

    I don't know who installed it but I can't use my computer. (I have teenagers, and no one will admit to it)

    Sounds like someone put a hardware/BIOS password on your computer.  You see the Windows logo?  If this isn't the case, then you must know about this, which has put the password and have them removed.  If we cannot help you.

  • view on screen has been moved to the left by two inches, leaving two inches of black screen on the left side?

    view on screen has been moved to the left by two inches, leaving two inches of black screen on the left side?  Affects all programs...

    Don't know what caused this to happen, don't know how to fix it.  Can't see the right hand two inches from the view available...

    Hello

    1. don't you make changes to the computer until the problem occurred?

    Method 1: I suggest you to install the updated drivers for the video card on the computer by visiting the manufacturer of the video card and check if it works.

    How to manage devices in Windows XP: http://support.Microsoft.com/kb/283658

    Method 2: Resources for troubleshooting problems in Windows XP

    http://support.Microsoft.com/kb/307960

    Hope this information is useful.

  • Satellite L300-1 has 3 and WXP - computer laptop is very slow

    I installed Windows XP computer laptop Satellite L300-1 has 3.
    After portable installation is very slow, I think that the problem in the SATA driver.

    Please send me the driver SATA for Windows XP Home edition, or please give me the solution.

    Thank you

    Hello

    May I ask how you installed Win XP?
    Did you change the SATA mode on compatible in the BIOS settings?
    If yes then this problem is related to the missing SATA drivers!

    You can find the SATA drivers in the Intel Storage Manager which is placed on the page of European disk from Toshiba!

    Launch the .exe with the settings file a p

    For example (the files will be unpacked in the storagemanager folder):

    c:\downloads\iata_cd.exe - a c:\storagemanager Pei

    An accurate description, you will find in the Readme! Read it!
    Then you will get the unique file which could be included for Win XP CD using nLite software!

  • Equium A60 very slow with Windows XP SP 2

    This Toshiba unit very boots very slow, it takes forever to get started it got a software firewall installed but it is not correct that it really takes ages to boot up a laptop like this. I have searced for a few updates here, but I have not really found something. Is there a known issue with windows xp and sp 2 for this laptop?

    Do you have any adviecs?

    Concerning
    Matts

    Hello

    I had the similar problem with my Satellite P10. After installation of SP2, the startup procedure takes much longer. Check please the processes that start to run and disable some of them if you n t need them.

    Have you installed SP2 or it is also to the recovery image?

    In my opinion, it is not specific for certain just usual laptop models. My second unit (without SP2) starts a lot faster.

  • Synology Diskstation short very slow with OSX

    I use synology diskstation for 2 years and have never really found it to be very slow when it is connected to my mac pro retina book.

    Plug NAS...

    Synology NAS Office DS213J Bay 2 enclosure £159.99

    Red WD 3 TB for NAS 3.5 inch desktop hard drive - OEM £89.00

    3 TB Seagate 3.5 inch 7200 RPM 64 MB Cache hard SATA3 £89.99

    2 drives installed - 1 set up in mirror

    I measured the speeds and get 3 MB/s reading and writing on wi fi. Direct connection to a gigabit switch that directly relates to NAS both via CAT6 - makes about 35 MB/s reading and 50 MB/s in writing.

    I read a review that has measured the same device and got a 74.5 MB/s write speed and a 56.4 MB/s read speed

    When you run windows in bootcamp on the same machine, I get much better performance.

    I tried to remove a drive (speed tests are the same for each single drive)

    10.11.2 running OSX


    Is there a particular issue or the goal or the question you are interested in here?   It is clear that you are looking for performance and a few comparisons, but it's not clear (to me) where you're going with this.  Can also check with Synology people, too.

    A few generic comments follow...

    In general...  A Wi - Fi connection is slow, and Wi - Fi with interference makes even slower connections.      Descent and with a tailwind, I expect a little more than 200 Mbps (megabits per second, not megabytes) with semi-recent-grade Wi - Fi 5 GHz dual-slot, assuming a backhaul wired on the gigabit NAS and assuming no interference from Wi - Fi or claim.

    Rusty storage rotation is slow and subject to the configuration.

    Red WD appears without RPM - "Intellipower", with some comments showing a player ~ 5400 RPM, which is quite slow and at no time access in the technical sheets.  If a seller do not post access time and transfer speeds for a disk drive, the device is not intended to be a particularly fast device.  WD indicates both in the note on the sheet, too.

    For most RAID controllers, RAID-1 mirror means the two Scriptures - written to each disk in the mirror game - must fill in before the host i/o is complete.   This slows down the write speed.   If the RAID controller is intelligent - and not all RAID controllers are very smart, then it will give you the first available reading rates from the game of mirror, based on the position of rotation.  Many will just take a drive and give you the e/s as the sector turns around, so you will be waiting on average a demi-revolution.

    If you want a faster access to the storage, stay off WiFi and use two SSD storage or upgrade these disks to 15 K RPM disks configured as a RAID 0 striped.   High-end and storage gear company - the older, hard-disk-based - gets its performance to have zillions of small discs of 15 K RPM configured with disk and controller wholesale large caches, controllers (by rotation-aware) smart and with RAID 10 storage configurations or similar.

    To compare the performance of the device, the configuration of these benchmarks and what you are testing is important.  Reference material, as well as the speeds measured since the test of Windows.

  • My computer hp pavilion laptop runs very slow please help

    I bought a computer hp laptop pavilion g6 with i3 4 GB of ram and 1 GB graphics. It is only 9 months old and I've used it about 50 ~ 70 times alone. And now, it is very slow. I installed only 26 programs and no any program is larger than 1.5 GB but now it is running very slow and am very lag. So please help me what should I do?

    Open the troubleshooter of Performance
    http://Windows.Microsoft.com/en-us/Windows7/open-the-performance-Troubleshooter

    Optimize Windows 7 for better performance
    http://Windows.Microsoft.com/en-us/Windows7/optimize-Windows-7-for-better-performance

    Ways to improve your computer's performance
    http://Windows.Microsoft.com/en-us/Windows7/ways-to-improve-your-computers-performance

  • Computer is very slow with El Capitan

    After the recent upgrade to El captain, my Macbook pro (13-inch, mid 2012) became very slow.

    Starting, restarting, Safari, open programs... Wheel of Rainbow all the time.

    If someone could help, I would be very much appreciated!

    Thank you!

    My Etrecheck results:

    EtreCheck version: 3.0.3 (307)

    Report generated 2016-09-20 19:59:32

    Download EtreCheck from https://etrecheck.com

    Time 04:09

    Performance: good

    Click the [Support] links to help with non-Apple products.

    Click [details] for more information on this line.

    Problem: Computer is too slow

    Hardware Information:

    MacBook Pro (13-inch, mid-2012)

    [Data sheet] - [User Guide] - [warranty & Service]

    MacBook Pro - model: MacBookPro9, 2

    1 2.9 GHz Intel Core i7 CPU: 2 strands

    8 GB of RAM expandable - [Instructions]

    BANK 0/DIMM0

    OK 4 GB DDR3 1600 MHz

    BANK 1/DIMM0

    OK 4 GB DDR3 1600 MHz

    Bluetooth: Good - transfer/Airdrop2 taken in charge

    Wireless: en1: 802.11 a/b/g/n

    Battery: Health = Normal - Cycle count = 667

    Video information:

    Graphics Intel HD 4000

    Color LCD 1280 x 800

    Software:

    OS X El Capitan 10.11.6 (15-1004) - since startup time: less than an hour

    Disc information:

    TOSHIBA MK7559GSXF disk0: (750,16 GB) (rotation)

    EFI (disk0s1) < not mounted >: 210 MB

    Macintosh HD (disk0s2) /: 749,30 (Go 140.30 free)

    Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

    MATSHITADVD-R UJ - 8À8)

    USB information:

    Apple Inc. FaceTime HD camera (built-in)

    Apple Inc. Apple keyboard / Trackpad

    Computer, Inc. Apple IR receiver.

    Apple Inc. BRCM20702 hub.

    Apple Inc. Bluetooth USB host controller.

    Lightning information:

    Apple Inc. Thunderbolt_bus.

    Configuration files:

    / etc/hosts - Count: 17

    Guardian:

    Any where

    Kernel extensions:

    / Library/Application Support/PeerGuardian

    xxx.qnation.PeerGuardian [no charge] (1.1.13 - SDK 10.8 - 2015-10-28) [Support]

    / System/Library/Extensions

    com.Wacom.kext.wacomtablet [no charge] (6.3.8 Wacom tablet - 2 - SDK 10.9-2016-09-20) [Support]

    Launch system officers:

    [no charge] 7 tasks Apple

    [loading] Apple 168 jobs

    tasks of Apple 64 [performance]

    Launch system demons:

    [no charge] 48 Apple jobs

    [loading] Apple 165 jobs

    [running] Apple 77 jobs

    Launch officers:

    [loaded] com.adobe.AAM.Updater - 1.0.plist (2016-09-16) [Support]

    [loading] com.adobe.CS5ServiceManager.plist (2013-01-11) [Support]

    [cannot] com.extensis.FMCore.plist (2016-09-06) [Support]

    [loading] com.google.keystone.agent.plist (2016-07-12) [Support]

    [loading] com.oracle.java.Java - Updater.plist (2014-08-13) [Support]

    com.Wacom.wacomtablet.plist [running] (2014-03-31) [Support]

    Launch demons:

    [loaded] com.adobe.SwitchBoard.plist (2016-09-16) [Support]

    [loading] com.adobe.fpsaud.plist (2016-08-30) [Support]

    [loading] com.disc - soft.DAEMONTools.PrivilegedHelper.plist (08 / 08/2013) [Support]

    [loading] com.google.keystone.daemon.plist (2016-09-02) [Support]

    [loading] com.macpaw.CleanMyMac3.Agent.plist (2016-09-16) [Support]

    [loading] com.malwarebytes.MBAMHelperTool.plist (2015-12-28) [Support]

    [loading] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]

    [loading] com.oracle.java.Helper - Tool.plist (2014-08-13) [Support]

    [loading] com.rogueamoeba.instanton - agent.plist (2014-03-25) [Support]

    [loading] xxx.qnation.PeerGuardian.locum.plist (2015-10-28) [Support]

    User launch officers:

    [loading] com.macpaw.CleanMyMac3.Scheduler.plist (2016-09-20)

    [loading] com.spotify.webhelper.plist (2015-06-08) [Support]

    Items in user login:

    Application of hidden caffeine (/ Applications/Caffeine.app)

    Suitcase Fusion 6 hidden Application (/ Applications/Suitcase Fusion 6.app)

    CleanMyMac 3 Menu Application (/ Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)

    Plug-ins Internet:

    o1dbrowserplugin: 5.41.3.0 - 10.8 SDK (2015-12-28) [Support]

    Default browser: 601 - SDK 10.11 (2016-09-17)

    Flip4Mac WMV Plugin: 3.2.0.16 - SDK 10.8 (2013-06-07) [Support]

    WacomTabletPlugin: WacomTabletPlugin 2.1.0.6 - SDK 10.9 (2014-03-31) [Support]

    AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2016-09-16) [Support]

    FlashPlayer - 10.6: 23.0.0.162 - SDK 10.9 (2016-09-20) [Support]

    Silverlight: 5.1.20513.0 - SDK 10.6 (2016-09-16) [Support]

    QuickTime Plugin: 7.7.3 (2016-09-17)

    Flash Player: 23.0.0.162 - SDK 10.9 (2016-09-20) [Support]

    googletalkbrowserplugin: 5.41.3.0 - 10.8 SDK (2015-12-11) [Support]

    SharePointBrowserPlugin: 14.0.0 (2010-08-25) [Support]

    AdobePDFViewer: 10.1.1 (2016-09-16) [Support]

    JavaAppletPlugin: Java 8 updated 66 17 (2016-09-16) check the version of build

    3rd party preference panes:

    Flash Player (2016-08-30) [Support]

    Flip4Mac WMV (2013-03-29) [Support]

    Growl (2016-09-16) [Support]

    Java (2016-09-16) [Support]

    WacomTablet (2016-09-16) [Support]

    Time Machine:

    Time Machine not configured!

    Top of page process CPU:

    5% WindowServer

    kernel_task 2%

    0% aslmanager

    0% fontd

    0% AddressBookSourceSync

    Top of page process of memory:

    573 MB kernel_task

    Com.apple.WebKit.WebContent (9) 369 MB

    66 MB WindowServer

    Safari of 57 MB

    49MO softwareupdated

    Virtual memory information:

    5.37 GB of free RAM

    used 2.63 GB RAM (2.02 GB being cached)

    Used Swap 0 B

    Diagnostic information:

    Sep 20, 2016, 19:52:05 Self test - passed

    Sep 20, 2016, /Library/Logs/DiagnosticReports/FMCore_2016-09-20-183021_[redacted].crash 18:30:21

    / Applications/Suitcase Fusion 6.app/Contents/Resources/FMCore

    Sep 20, 2016, 06:24:44 PM/Library/Logs/DiagnosticReports/WacomTabletDriver_2016-09-20-182444_ [redacted]. Crash

    com.wacom.WacomTabletDriver - Library/Application Support/Tablet/WacomTabletDriver.app/Contents/MacOS/WacomTabletDriver

    Sep 20, 2016, /Library/Logs/DiagnosticReports/FMCore_2016-09-20-181728_[redacted].crash 18:17:28

    First uninstall CleanMyMac3. It is not necessary and can ask questions.

Maybe you are looking for