Laptop of HP ENVY m6: 0xc0000428 hpdskflt.sys

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• blue screen - Stop 0x9F caused by hpdskflt.sys

  After execution of this recent update, my laptop running Vista 64-bit is not stopped; instead of this, I get a blue screen, then it restarts with a message that windows is not shut down cleanly.  I ran file system command prompt analysis and the result was "Windows Resource Protection found corrupt files but was unable to solve some of them."

  How can I fix Windows without having to do a complete reinstall?

  The problematic driver that seems to be the origin of the blue screen issue is the hpdskflt.sys:

  BUCKET_ID: X64_0x9F_4_hpdskflt + 2a9b

  The hpdskflt.sys is the driver for the HP ProtectSmart hard drive Protection software and is dated May 13, 2011 for this driver may have been recently installed or updated.

  What I might suggest is to uninstall the Protection Software HP ProtectSmart hard drive via "Uninstall a program", restart the computer and then see if the error is resolved.

  Then reinstall the HP ProtectSmart hard drive Protection software and check that fixed the problem.

  Also, because the pilot c:\windows\system32\drivers\sptd.sys has been known to cause various blue screen errors in some configurations, I recommend to uninstall the application that has installed this driver, possibly it is Daemon Tools or Alcohol 120%,

  Then, uninstall the c:\windows\system32\drivers\sptd.sys - see "How can I remove driver SPTD on 64-bit operating system?" in the following link:

  http://www.duplexsecure.com/en/FAQ

• HP ENVY 15-ae178TX laptop: when this laptop from HP ENVY 15-ae178TX computer laptop arrives in Singapore for sale?

  When this laptop from HP ENVY 15 - ae178TX laptop computer comes to Singapore for sale?

  Hello

  Good question. It doesn't happen at all, but you should be able to find a plug similar to Singapore. Normally the HP doesn't sell product even in all countries.

  Kind regards.

• HP Envy 15 laptop TS: hp envy battery doesn't charge

  The battery of my laptop 15 hp envy ts won't hold a charge. It works fine when connected to the charger but when removed, will stop. I have ran a battery test through the HP support assistant and ran a test of components. Each indicates that the battery is ok. But every time I take it off the charger of the battery, which says its at a decent price, the laptop will die instantly. I also checked the battery number and it is not outside the recall.

  Compatible batteries:

  (23) to the battery: 6 cells, 62-Wh, 2, 80 - Ah, Li-ion 6 cells, battery 710417-001 47-Wh, 2.20 - Ah, Li-ion 710416-001 battery

  HP authentic:

  https://www.Amazon.com/genuine-HP-notebook-battery-15-J000/DP/B00DDD2APE/ref=sr_1_3?ie=UTF8 & qid = 1473530063 & SR = 8-3 & Keywords = 710416-001 + Genuine

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  If it's 'the Answer' please click on 'Accept as Solution' to help others find it.

• Connection WiFi guard fall on my new laptop of HP ENVY m6-k025dx Sleekbook.

  Hello

  I just got my laptop new HP ENVY. Name of product: m6-k025dx. It works on 64-bit Windows 8. I feel a sudden loss and frequent my Wifi connection. When it disconnects, I don't even connect it to cursor (that slides off the right side of the screen and displays the network list) by clicking on the network down button to the right of the screen. I have to restart my laptop to connect again and after 5-7 minutes, I lose again.

  I have tried many suggestions on the amendment to the Plan of power for maximum performance and uncheck "Allow the computer to turn off this device to save power", but nothing seems to work.

  The network driver is Intel Centrino Wireless - N 2230. I have also updated the driver and off Bluetooth and ethernet as part of suggestions found on the web.

  I don't know if it is a problem of Windows 8 / Intel / HP. Help, please.

  Nadeem

  From my own research, if you have an intel centrino N - 2230 network adapter and use 8 64-bit windows, you need a new driver. This adapter has connectivity wifi which are known for problems intel. Check here: http://www.intel.com/support/wireless/wlan/sb/CS-025332.htm and then contact an HP tech via chat and they correct Web site, download and install the new driver from intel. I tried to do it myself, and it did not work. The technology did for me by online chat and remote assistance. Do it for what they tell you it's a hardware problem. It's a problem of network adapter that requires an updated driver. Let me know if it works for you.

• HP laptop PC M7 Envy: Replacement of keyboard HP Envy M7-K111dx

  Hello!  Anyone know where I can find info on how to replace a keyboard on a laptop computer HP Envy M7?

  Hello
  
  Go to Page 48 to 50 in the manual of your product for the replacement procedure - keyboard comes with the topcover:
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  Concerning
  
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• Laptop of HP ENVY TS 15: AC adapter & battery problem

  Hello

  I run a laptop of HP ENVY 15 TS with Windows 8.1. The battery life is very poor and I tried to keep still plugged into the electric network through my HP charger. Lately, in the morning when I first wake him up from his sleep and keep it is plugged. After loggin, I get the message of HP smart adapter saying I should take into account any other charger. About 5 minutes later, the laptop turns off. I have no problem using this stand, after rebooting the computer or during the night. Please tell us what to do. Is it a hardware problem or something caused by a software or even malware.

  Thank you very much!

  Hello @ptse,

  If the laptop is not connected to the AC adapter and has left overnight, it is likely that the battery can discharge, unless it is left in a "sleep" mode type.

  Kind regards!

• HP ENVY m6 laptop: laptop power HP Envy m6 on password

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• hpdskflt.sys of loading for unnecessary ssd driver

  Windows 7 64-bit sp1 does this driver

  hpdskflt.sys

  What is useless for one ssd drive. I tried to remove it from sys32 but computer BSODed. Where this driver comes from the bios, registry, etc.?

  Thank you.

  I found the answer that's coming from the BIOS HP and land in the registry. Suggestions on how to remove it would be appreciated.

  Thanks for the reply. I forgot to mention in my post that I replaced my original drive with an SSD. If I didn't like the idea of a file .sys running for the reader who clearly didn't have mechanical protection. I have no idea, but if the pilot was originally a useless, but little problem for the SSD then I tried to stop.

  I found the answser: replace accelometer.sys .xxx and the same dll .xxx. Go to the Device Manager, expand System devices and uninstall "sensor protection". Who did.

  Now Windows Update asks me to replace the driver. I just ignore and see if there entry registry to remove.

  Problem solved from my point of view.

• ENVY - 15 laptop t M9U50AV_1: ENVY - 15 t mobile M9U50AV_1 needs firewire - back or add a card: what is the best solution?

  When we ordered this laptop, I swear that the reported specs it would come with a firewire port. But it arrived without one. We will return the laptop and get an another lappie who does not come configured with a firewire port. Should we just return this and use credit to get a different laptop or add a card to the existing ENVY?

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  chringram wrote: PCIe, which will work with the cell phone ENVY for firewire card?

• HP ENVY laptop - 17-n065na: envy 17 gray screen

  Hi all

  HEELLPP!

  Recently, one of my two HP Envy 17 laptops began to gray out on some Web sites that have fields to fill up on them.  Even connecting this forum is not allowed. The other is perfectly fine.  Someone at - he of heard about this problem or knows a suitable fix?

  Thank you in advance!

  notyetdead

  Hello;
  
  Let me welcome you on the HP forums!

  I use Win10 every day, but did not run in all the problems 'graying' with Web-sites, but then, I am careful not to use this excuse wobbly, paralyzed, buggy for a browser that MS forced us called on BOARD!

  If you run into this problem using the tip, then try using another browser.

  If you use a browser provided by MS, and then move on to use IE.  IF it works, do follow these instructions to make IE by default (if you want it to BE the default): solved how to reset IE as default instead of edge - Windows 10 Forums browser

  Good luck
  
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• Laptop of HP ENVY 15 TS: problems installing the audio driver

  Hi all

  My product is the HP ENVY 15 TS laptop.

  Product number: E7Z34UA #ABA

  OS: 8.1 64-bit Windows

  A few days ago, I opened my laptop to find that there is no sound coming from the speakers at all. I was completely baffled because the audio was working perfectly fine before, even after the upgrade to Windows 8.1. I tried several solutions posted on other forums, such as install other drivers and uninstall the IDT High Definition Audio Driver and then scan for hardware changes. Now, however, when you try to update the driver IDT, it says that a peripheral attatched to the system does not work. What should I do?

  I've provided screenshots of things that appear when trying to solve this problem.

  

  Hello skyeisthelimit. I understand there is no sound emitted by the mobile phone. According to the description, I think that the question is focused on software. However, I won't remove the defective hardware of my mind. You have attempted a few troubleshooting, which is excellent. I'll provide some troubleshooting facilities (some steps you already completed). Please follow troubleshooting all in order, I suggest:

  First of all, there are some tutorial of Microsoft Assistant that solves the problems of sound in Windows 8.1. Please follow the wizard until it is finished. You can locate this wizard here: http://windows.microsoft.com/en-CA/windows/no-sound-help#no-sound=windows-8 & v1h = win8tab1 & v2h = win7tab1 & v3h = winvistatab1 & v4h = winxptab1

  Then, follow the troubleshooting, indicate in this document from HP: http://support.hp.com/us-en/document/c03257712

  Finally, you will be asked to reinstall the updated drivers. Please install it: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-124012-1 & cc = us & dlc = in & lc = on & os = 4158 & product = 5450018 & sw_lang =

  Assuming that the problem is not resolved, the next step is to refresh of Windows 8. This will force the computer to return to Windows 8. It will also clean the computer, to a certain extent (it is not as powerful as a recovery). For more information about how to update Windows, please see this document from Microsoft: http://windows.microsoft.com/en-CA/windows-8/restore-refresh-reset-pc

  If the operating system update does not resolve the problem, reinstall the operating system is the next step. Make sure that you back up all your data beforehand.

  For more information on how to effectively back up your computer, please this document of reference: http://h10010.www1.hp.com/ewfrf/wc/document?cc=us & lc = on & dlc = in & docname = c03270359

  For more information about how to perform a system restore, please reference this document: http://support.hp.com/us-en/document/c03489643

  Please answer with the results of your troubleshooting. I'm only here to help!

  Mario

• HP ENVY 15-171nr laptop PC: Hp ENVY 15-171nr Bluetooth problem

  I have HP Envy 15-171nr notebook pc installed with Windows 8.1 pro. Since the last 2-3 days, I was not able to connect my cell phone to the laptop via bluetooth. So I removed my paired phone and once again tried to pair it with my phone, but I couldn't pair. So I tried to reinstall the HP Recovery Manager bluetooth driver. He was informed that the installation was successful, but after that, there is no bluetooth icon settings PC where I can set on/off bluetooth. There is no bluetooth icon in Device Manager as well.

  Hi there @SVig

  I understand that you are having problems with the Bluetooth on your laptop. Please check the complete product number. I found the drivers for the 15-j171nr, and I want to make sure it's what you have.

  Here's the driver page:

  HP ENVY 15-j171nr drivers for laptop

  Take a look at these pages and see if something helps you all:

  Using Bluetooth (Windows 8) devices

  Why Windows is not find my Bluetooth or other wireless device? -windows.microsoft.com

  Your laptop was also initially running windows 8.1? If this is not the case, the driver in the Recovery Manager would for an earlier version of windows.

• Replace drive HARD laptop computer HP ENVY 15 t-j000 Quad Edition SSD

  I would buy a HP ENVY 15 t-j000 Quad Edition Notebook PC and HP v300a 120 GB SATA Solid State Drive with Upgrade Kit.

  Now, the SSD has a thickness of 7mm.

  My question is if I can replace the HDD with that SSD? The thickness is the HARD drive Bay in the laptop.

  If it is greater than 7mm from the DSS moves inside?

  Thank you

  Hello

  The old HDD on your machine is a little thicker, but at least 4 screws I do not think that new SSD will circulate in the case. I have actually put new SSD in one of my laptop (not HP) and no problem, BUT I don't move this laptop. If so, blue tac can help.

  Kind regards.

• Laptop of HP ENVY TS m7: Cyberlink PowerDVD no longer DVD

  Many others have asked about it even in various related situations. I'm looking for an answer to a Support HP technician who has successfully tested this issue on my laptop model HP and Windows 10.

  I am running Windows 10 Pro, version 1511 (OS Build 10586.104) on my laptop HP ENVY TS m7 with Cyberlink PowerDVD version 10.0.8.5004 PC.

  PowerDVD 10 has worked fine until yesterday. He played a DVD rented without any problem. When I tried to play again I got this error message: "the MPEG-2 video support is not available for this product. You can upgrade your product to the MPEG-2 video support"(see the screenshot image attached below).

  

  My temporary solution is to download and install the freeware VideoLAN VLC Media Player, version 2.2.2 of this link http://get.videolan.org/vlc/2.2.2/win32/vlc-2.2.2-win32.exe then opens Control Panel, AutoPlay, DVD movie and "Play DVD Movie (VideoLAN VLC Media Player)". This allows me to still play DVDs on my laptop.

  However, Cyberlink PowerDVD had some very good features and I would like to continue using it. Another user was advised to uninstall Cyberlink PowerDVD and replace it with this download: http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71924.exe . Sp71924 is compatible with my model laptop and operating system? I don't want to just try and possibly make things worse.

  Also, why so many people have the same problem using their versions of Cyberlink PowerDVD OEM? Is - it simply a plan Cyberlink to force users to pay for a product valued? It seems to me that HP needs to do something about it immediately to maintain their credability and their integrity. That is why I particularly recognizing an answer from HP directly, although others are welcome to offer their advice.

  Thank you all for your generous help.

  See you soon,.

  Joel

  Hi, Joel:

  I've tested this version of powerdvd 12 on my laptop HP running W10.  Works very well.

  See if it works on your.

  FTP://ftp.HP.com/pub/SoftPaq/sp70001-70500/sp70133.exe

  If it works on your laptop, there will be a free update to install for some reason or another.