HP ENVY laptop - 17-n065na: envy 17 gray screen

Hi all

HEELLPP!

Recently, one of my two HP Envy 17 laptops began to gray out on some Web sites that have fields to fill up on them.  Even connecting this forum is not allowed. The other is perfectly fine.  Someone at - he of heard about this problem or knows a suitable fix?

Thank you in advance!

notyetdead

Hello;

Let me welcome you on the HP forums!

I use Win10 every day, but did not run in all the problems 'graying' with Web-sites, but then, I am careful not to use this excuse wobbly, paralyzed, buggy for a browser that MS forced us called on BOARD!

If you run into this problem using the tip, then try using another browser.

If you use a browser provided by MS, and then move on to use IE.  IF it works, do follow these instructions to make IE by default (if you want it to BE the default): solved how to reset IE as default instead of edge - Windows 10 Forums browser

Good luck

========================================================================
I'm a volunteer and I do not work for, or represent, HP.
---------------------------------------------------------------
Please click on 'Accept as Solution' on the post that solves your problem to help others to find the solution.
Please click on the symbol of the thumbs-up to the left of the answer key to say thanks fopr my help.
========================================================================

Tags: Notebooks

Similar Questions

  • laptop HP pavilion ts 11: gray screen - check short DST failed

    Hi, I have pls can't help. My laptop screen becomes grey as I turn it on. The hp logo lights up, & it will say auto repair. Then the screen will become grey & it stays like that. I removed the battery tried to restart, but did not difference. Thank you

    Hello

    The default ID above refers to the failure of hard drive. You need to replace the hard drive, then reinstall the operating system once the hard drive is replaced.

    Control part can be done at the bottom of the link

    https://h20141.www2.HP.com/hpparts/default.aspx?mscssid=FA59F7C7DCAC4237B498C91D0507A761

    Recovery disk command

    http://support.HP.com/us-en/document/bph07143

  • HP Envy 1520t: stuck on the gray screen

    When I start my computer, it is stuck on a gray screen. I can't load anything. Is it possible to fix this? I don't have a windows recovery disk.

    Yes, this has been posted before that.

  • While laptop booting, goes to a black or dark gray screen instead of on the Office

    When I turn on my laptop it sometimes goes to a black screen or gray dark instead of my desktop, how can I stop this from happening?

    * original title - dark gray screen when turned on laptop *.

    Hi OfeliaJohnson

     

    1 during how long have you had this problem?
    2. did you of recent changes on the computer?


    Method 1 :
    You can check if you are able to start properly in safe mode. In safe mode; you have access to only the drivers and base files. Check out the link to start the computer in safe mode and then check-
    http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode


    Method 2:

    You can check if you can use the last known good configuration. It's a Windows startup option that uses the most recent system settings that worked correctly. Whenever you turn your computer off and Windows shuts properly, important system settings are saved in the registry. Then it starts Windows with the last configuration of registry and the pilot who has worked successfully.

    Please refer to the below links to get help on the issue.
    http://Windows.Microsoft.com/en-us/Windows-Vista/using-last-known-good-configuration

    http://Windows.Microsoft.com/en-us/Windows-Vista/advanced-startup-options-including-safe-mode


    Method 3:

    If the problem persists you can perform a restore of the system to a previous point, when the issue was not present. The System Restore tool uses points of restore to return the system files and settings to an earlier point in time. You can use it to restore the operating system to a point in time where you have not experienced the problem.

    Note: When you use System restore to restore the computer to a previous state, programs and updates that you have installed are removed.

    To do this, there must be a restore point from the system in which the connection was successful.

    Please refer to the below of the help links on performing a system restore.
    http://Windows.Microsoft.com/en-us/Windows-Vista/what-is-system-restore
    http://Windows.Microsoft.com/en-us/Windows-Vista/system-restore-frequently-asked-questions

    I hope this helps.

  • Toshiba L670 laptop computer gray screen

    I have a Toshiba L670 LPTOP Satelite my problem, I get a gray screen with lines, but only when running on battery power will stop soon I plug power cable? :

    Hello

    You did changes to the computer before the show?

    I suggest you try the steps from the following link:

    Get the best display on your monitor
    http://Windows.Microsoft.com/en-us/Windows7/getting-the-best-display-on-your-monitor

  • Satellite L750 - gray screen at startup

    Hi guys,.

    I have Toshiba Satellite L750 slightly less than 2 years. He developed intermittent problems, when starting it arrives with white/grey screen and disappear when the login screen is ready. Sometimes touching the upper left part of the disappears from the screen it. Other wise I have to keep restarting. I have checked the cable connections between screen and motherboard, and they seem good.

    I have also connected my laptop to an external display while it shows the gray screen and the external display. The screen is not cracked or the other.

    Help, please. Thank you

    Googling around you can find a lot of discussion on various forums on similar problems and many different explanations why something like this can happen. On this virtual path, it is not easy to say what may be wrong with your laptop, but it is certainly the unwanted material.

    In my opinion you should either continue to use your laptop until it can be possible and later when the issue gets worse search solution or contact the nearest service Toshiba and ask for help.

    Guarantee is generally of 2 years (depending on the country) but if you opened it on your own guarantee is canceled now.

  • Pavilion G7 2005 - sd: gray screen, no recovery

    My G7 won't start windows.
    He wants to start the recovery program, but when it starts every time, I get only the gray screen with the draggable slider.
    Safe mode does not work, it restarts every time.

    I tried all the options, but it continues to give me the gray screen.
    He tried a couple of times to start the recovery program but that it restarted itself.
    I ran the test of memory: past
    Smart check: past

    DST short: failure = UCW3WK - 67t 815 - MFPX0J - 60SA03
    Product ID: B1U99EA #ABH
    Hard drive 1

    Long summer time: failure = UCW3WK - 67t 815 - MFPX0J - 61aJ03.

    I have no cd of Windowns 7, the installation was already on the laptop when I bought it new 2 years ago.
    No guarantee.
    Help, please!
    Product no.: B1U99EA #ABH

    The failure code short DST and Dst long failure code indicates usually that your computer's hard drive has failed or is about to fail. Please replace the hard drive with a similar unit to restore the functionality of your computer. After replacing the drive, you will need to use the HP recovery media, you created when you first set up your computer. If you don't create this media, please contact official HP Support for assistance with your question. Select your country/region by changing the flag in the lower left corner of the page, just above the 'HP way'. If HP is not able to provide recovery media, you may need to purchase a Windows 7 installation DVD. You can also borrow a DVD to install Windows 7 from a friend and use it to install Windows, provided the Windows product key on the bottom of your computer is still readable.

    If you have any other questions, feel free to ask.

    Please click the White Star of KUDOS to show your appreciation

  • Vista won't start! gray screen

    When I start my computer, windows error recovery comes with 2 optoins.
    Start the reboot system (recommended)
    Start windows normally.
    When I click on startup repair "windows loading files", and then black screen for a minute or 2, then a gray screen with message
    "system recovery options" the installed program cannot start. Click ok to turn off the computer...

    I put the boot to boot from the cd/dvd and using a recovery disk, "press any key to start from the cd/dvd.
    then "windows loading files" then it goes to a blue screen with some white thick vertical lines.
    After about 5 minutes or more, the "install windows" screen.
    I enter the language/time andcurrency/keyboard and click Next.
    then repair windows.
    "system recovery options" appears, but there is nothing in the box operating system for me to click to fix?
    "If you do not see your operating system listed, click load drivers to load the drivers from your hard drive or click on the next button... what should I do to reslove this as im going nuts! Please help me.

    (I don't have a vista disc (pre installed on the laptop), I have the recovery disk is one that I downloaded on the net)

    "I would contact the manufacturer of the computer, if under warranty."

    I have alread advises you to contact the manufacturer, as the disc of startup repair does not; which you say Toshiba:

    http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/home.jsp

    Read the background information:

    How to get Vista recovery Media or the Vista recovery Partition on your computer back to factory settings.

    There is no Vista free download legal available.

    Contact your computer manufacturer and ask them to send a recovery disk/s Vista set.

    Normally, they do this for a cost of $ small.

    In addition, ask them if you have a recovery Partition on your computer/laptop to restore it to factory settings.

    See if a manual provided with the computer or go to the manufacturer's website, email or you can call for information on how to make a recovery.

    Normally, you have to press F10 or F11 at startup to start the recovery process...

    Another way I've seen on some models is press F8 and go to a list of startup options, and launch a recovery of standards of plant with it, by selecting the repair option.

    Ask them if you can also make recovery disk/s for the recovery Partition in case of a system Crash or hard drive failure.

    They will tell you how to do this.

    Every computer manufacturer has their own way of making recovery disk/s.

    Good luck with Toshiba.

    See you soon.

    Mick Murphy - Microsoft partner

  • Installation of VMWare Workstation 11 freezes with gray screen!

    Hello

    I know this is a very known issue, but difficult to solve, I can't install VMWare Workstation V11 (tried with the old version 8, the same) since as soon as I click Setup, I have a gray screen and installation seems suspended it.

    Tried the same thing with VMWare Player, same result, even with older versions...

    No way to close the gray screen, unless you kill the process.

    My case is laptop Thinkpad T510, native W7 64-bit, processor Intel i5, 4 GB ram, Java utility installed and 100% updated, Nvidia GPU, nothing strange.

    Microsoft Security essential only running, no other AV or firewall...

    I tried to save two files reading autour on this community, but this does not solve the problem.

    I see not what is a well known problem and it is absurd does not have a way to solve it on VMWare...

    Any help is very appreciated!

    Thank you very much

    Concerning

    Denis Ferrari

    Hi all

    problem solved right and - in my case - was a strange key with a small '' L '' name to cancel here:

    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\

    It may be useful

  • Gray screen of malware and 'voice' to dial 1 888 to fix the malware? What should I do?

    This morning I opened the email m and there was one that looked like it came from apple... I clicked it and a gray screen appeared with a voice that tells me to call the number 888 a1.  I can't get rid of the email.  Can I get rid of it by stopping?  In the message my access to my hard drive appears and asks me to enter the password etc... I didn't get this because I want to make sure that it does not allow malware to enter my hard drive like that.  Please help me with what I can do.  I have "silenced" the voice and he has declined so that I can continue on...

    See this tip Phony 'technical support' / 'ransomware' popups and web pages

  • Blank gray screen on wake?

    So I am using this Mac mini (late 2014, 2.6 GHz Core i5, 8 GB memory, 1 TB HDD, OS X El Capitan 10.11.6) for almost a year now and I'm having a serious problem with waking up from his sleep recently. If I let him sleep long enough, I get a gray screen on wake. No progress bar or the other and it can go up to a half hour without doing anything. I turned off the Hibernate using pmset just in case, and the problem is still happening. Happen 3 - 4 times so far.

    Moreover, some of the keys on the gray screen gives an error sound system. I don't know if this means that it is a problem with OS X or not, but I'll bet it is, as I ran Apple Diagnostics and it showed that there are no are no hardware problem. I'm really confused now. Has anyone else experienced this?

    -Try resetting the SMC and NVRAM/PRAM (it seems you've done one of them already)

    MacIntel: Reset of the controller (SMC) system management

    https://support.Apple.com/en-us/HT201295

    Subject of memory NVRAM and PRAM

    https://support.Apple.com/en-us/HT204063

    -Try to start safe mode

    OS x: what is Safe Boot, Safe Mode?

    https://support.Apple.com/en-us/HT201262

    -Start to recovery and repair the startup disk

    OS X: on OS X Recovery - Apple Support

    https://support.Apple.com/en-us/HT201314

    -If it is repairable reinstall the OSX

    How to reinstall OS X on your Mac - Apple Support

    https://support.Apple.com/en-us/HT204904

    -If you do not have a backup using disk utility to restore the internal drive to an external drive, so that you can try to recover the data.

    Format the boot disk and then do a fresh install of Mac OS x

  • My MacBook pro want to stay on a gray screen comes on and shuts back

    WWhen I try to cut the MacBook on a gray screen with the logo of apple shows for a few seconds and cut back

    Hi Nighytj, follow the steps in this topic to Support Apple for a Mac that won't turn on. Then let us know.

  • How to block all the videos and ads on all the site as how it is when it shows the gray screen when the flash player needs to be updated

    Hi there please help me. I didn't have this problem until two days ago when the browser updated itself. I have the youtube video downloader add on and always use it. I'm on a data plan and it used to block videos and add ads which I like, but now is not because of the update, I came back to the old version, but it did not help and I downloaded the flash but block it does not work. It makes the slow loading of pages and uses a large amount of data that I tried many things like all the plugins of switching to add it on the menu to activate ever and it doesn't quite work. Before it used to show the gray screen, where it says "the flash player is out of date" on videos and commercials, but he does not do this because of the update so please help me to do it again.

    I solved. On the firefox support page they will give you information about the HTML5 player and they say there that firefox uses it only 38 version before so I'm 36 version and it worked in blocking it as before.

    So its all sort and if everyone wants to do the same thing go to https://ftp.mozilla.org/pub/firefox/releases/ and all previous versions will be there.

  • Slow startup after installing the SSD because gray screen

    I just installed a Samsung Evo 500 GB SSD in my Macbook Pro 2010. I went to start and it starts very slowly due to a gray screen just sat there for about 30 seconds and then it shows the apple logo and it takes another 15 seconds to load. The gray screen did not appear before installing the SSD but the Apple logo did take longer to load with the HARD drive. I used SuperDuper to clone my my SSD HARD drive and installed the SSD and it starts normally. The only issue was the gray screen. I've heard that I need to go into system preferences and select Startup disk, then my boot drive, but there is no choice. Help, please.

    Have you seen this article?

    How to choose a boot on your Mac - Apple Support drive

  • Gray screen when playing a purchased movie

    On my late 2009 iMac with latest OS X when I try to play a movie or TV show, I bought it opens on a gray screen and that's all I get. No sound, no control, the only thing I can do is press ESC to exit the player. I can read movies who did not buy through iTunes.

    I tried to reboot, reset PRAM, signing out and my apple account. Any ideas?

    Check out this discussion > gray screen in iTunes playback of movie download

Maybe you are looking for

  • Audio but no video using airplay

    Both my Apple TV do not allow any airplay broadcast correctly. I get audio but no video. I reset the units that I restored the TVs I have change the HDMI cords and I reset the modem and the router.  It gets really frustrating

  • After travel or time change, capture image downloads new pictures

    I do not erase the cards immediately after the transfer of photos to my computer. Sometimes I'll use a card that has files that it contains are three months to one year, but which have already been uploaded to the images folder. After the "spring fro

  • Need help to choose a hard drive of my iMac desktop backup

    need a recommendation for at least a desktop hard drive 3 TB to use with Time Machine.  with Thunderbolt 2 or 3 USB my iMac is 10.10.5 Core i5, 16 GB of memory. In view of the Weston Digital my passport Pro 4 TB or LaCie2 6 to

  • Router WRT54G wireless does not work with the new modem

    Hi, I use my router WRT54G (Firmware version v2.02.7) on 4 computers for more than four years now, without any problems at all. However, today I had to replace my old modem with a brand new modem Speedtouch from my supplier, and although I made sure

  • Windows 8 stuck in black screen after "making auto repairs.

    I had my HP laptop for five months. A few days ago that I opened the lid of my portable computer and it loaded and said "Configure automatic updates" at this stage, it was frozen. I held the power button down to do a hard restart. I turn it back on a