Laptop stops randomly
I use my laptop and it will stop its self. Plugged in and everything. Sometimes she does every 10 minutes, sometimes every hour. And my computer says my battery is normal and strong.
Hello tianana8,
Thanks for posting your question on the Microsoft answers Forum.
I have a few questions to better assist us in troubleshooting your random close problem on your laptop.
Which version of Windows Vista you have? You're on SP1?
Your laptop is overheating? It takes a while before it comes back to the top?
You have error messages?
What is your management plan for power laptop?
You have Hibernate enabled on your laptop?
Click Start, Control Panel, click reports on the problems and Solutions. When it appears, click the left pane for
View the history of the problem. See if there are any problems listed there. You can double-click a question and there is
an option for pasting in the Clipboard. You can then paste the questions in your answer.
It could be a hardware problem, so it would be wise to have the drivers on your system avaiable.
If please reply back and let us know the results so that we can better help you.
Sincerely,
Marilyn
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.
Tags: Windows
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Just a question: are you an authorized service provider?
I ask this question because it looks like you are an ASP because you have so many laptops and you have tested different things.It's really hard to say what the reason is for this but I think that in this case, you should contact Toshiba directly. Maybe it s a known issue and it can be fixed in a few minutes.
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I have an Acer Aspire 4730Z, Windows Vista, MO 2007. A few weeks ago he began to stopping randomly. This happens at different stages during the start up or sometimes after that, I was on the laptop for hours. It is completely random. Any ideas?
Thanks in advance for your help.DianaHi Diana,
1 are there any changes or updates made on the computer?
2. do you get an error message? If Yes, what is the full and exact error message?
3. do you get a blue error screen?
Step 1:
I suggest you to disable the auto restart to avoid unwanted restarts on the failure of the system and note the error message.
a. when your computer starts up keep press F8 on your keyboard until you get the Advanced Boot Options screen.
b. now, use the arrow keys, select disable automatic system error reboot and press ENTER.Step 2:
I suggest you to see link and check if it helps.
Pick up the pieces after a computer crash
http://Windows.Microsoft.com/en-us/Windows-Vista/picking-up-the-pieces-after-a-computer-crash
Look for error messages in the event and after feedback from the observer.
Open event viewer
http://Windows.Microsoft.com/en-us/Windows-Vista/open-Event-Viewer
What are the information in event logs? (Event Viewer)
http://Windows.Microsoft.com/en-us/Windows-Vista/what-information-appears-in-event-logs-Event-Viewer
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I had my Dell laptop for almost two years now. It has always worked well until a few months ago, when he started to do this. I had not installed any new programs or anything, so I thought kind of it was just overheated. It becomes extremely annoying however and since it always worked fine until a few months ago, maybe it's something other than overheating. Thank you
Regarding the BIOS go updated... Go to the Dell support site and plug in your service tag. Check the downloads section and see what items are available in the BIOS section. Or, you could indicate what model of laptop you have, and someone else could do the same thing. Then, run msinfo32.exe from the beginning-> box run and check the value of "BIOS Version / Date" on the right. Compare the latest version with what is listed in msinfo32. It could be an update of the BIOS could make adjustments that would affect behavior.
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Hello
are you sure there is no third party pre-installed software on your laptop that can be responsible for the blue screen or stop the down?
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[Name] Microsoft-Windows-Kernel-Power
[Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}Event ID 41
Version 2
Level 1
Task 63
Opcode 0
Keywords 0 x 8000000000000002
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EventRecordID 1013752
Correlation
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[ProcessID] 4
[ThreadID] 8Channel system
Barbara computer PC
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[User name] S-1-5-18
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BugcheckCode 159
BugcheckParameter1 0x3
BugcheckParameter2 0xfffffa8007a77060
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BugcheckParameter4 0xfffffa800f4b86f0
True SleepInProgress
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my laptop stops automatically and randomly and restarts after pressing power button.my pc running windows 8 version of system.can you please solve this problem.
Hello
Check if the quick start option is enabled, your laptop. Here are the steps:
1. open the Power Options window. Use one of the following methods:
A. press the WIN + R keys at the same time to launch the Run dialog box. After that, type powercfg.cpl , and then press enter.
B. press the WIN + X keys at the same time to launch WIN + X Menu. After that, select Power Options.
C. the Start screen and the Windows of type power will show the results, select the Power Options.
2. click on settings , then choose change how the power buttons.
3. scroll down and look for turn the (recommended) quick start under stop settings.
4 uncheck the checkbox, and then click save changes.
Note: if the option has said isn't here, scroll down and select change settings that are currently unavailable to change.
5 restart your laptop.
Let us know how it goes.
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Laptop to stop randomly and it says kernel mode trap
whenever im in the middle of something my laptop stops
It says kernel mode trap. it restarts... can't understand wat is it... Please help me... my it was not more than 2 months since I have this laptop
desperate for solution en
Original title: kernel mode trap
Hello
You really need to contact the seller and the manufacturer of system support. In OEM for system
Maker is responsible for the functioning Windows and hardware. So no matter
of cause, it is to solve. And it is under full warranty and may need repair or replacement.
Keep in mind do you more they will say that it is something you have done. Added as
even if you are somehow able to solve the problem you would still want it documented just in case where
There are other related issues on the road.==============================================================
If you really want to solve the problem that I do not recommend to a new computer:
In 'some' case will help this article.
Crashes Windows or freezes
http://support.Microsoft.com/kb/2681286Do not forget to check with support of system manufacturer (manufacturer of motherboard for custom
online systems), their resources and the drivers and ask in their forums (if any)
on known problems. Don't forget to update BIOS, drivers of low level chipset,
and the other pilots of major on-board and separate devices. Those who alone can
set all or part of these issues.Note the use of Win Key + X and Win Key + W (to go on the Control Panel, Run and parameters
According to needs). Win + D key calls the office and using Win Key active / disable the Office
and the splash screen.Translate Windows 7 methods and use them on Windows 8/8.1
http://Windows.Microsoft.com/en-CA/Windows-8/resolve-Windows-blue-screen-errors
Resolve errors stop (blue screen) in Windows 7 - has a section for if you can or can not
Start Windows (applies to Windows 8/8.1). If you cannot start Windows 8/8.1 try using
a disk repair (see methods of doing a below) to access Mode without failure and other evil -.
steps of shooting.
http://Windows.Microsoft.com/en-us/Windows7/resolving-stop-blue-screen-errors-in-Windows-7Check this thread for more information using BlueScreenView, MyEventViewer and other methods
to troubleshoot the BlueScreens - top 3 responses (+ 1 other) (applies to Windows 8/8.1).We can analyze the minidumps if make you it available the onedrive or another file
sharing sites (such as MediaFire). If you have problems to download the copy of minidumps
for the office or in the Documents folder and download them from there.Adding files to your OneDrive
http://Windows.Microsoft.com/en-us/Windows-8/getting-started-onedrive-tutorialA disk - sharing files and folders and change the permissions
http://Windows.Microsoft.com/en-us/onedrive/share-file-folderZIP or download the content of the C:\Windows\minidump
Use OneDrive to upload collected files
-------------------------------------------------------------------------
Also this, so you can see the probable bluescreens.
Windows Vista restarts automatically if your computer encounters an error that requires him to plant.
(also, Windows 7 and Windows 8/8.1)
http://www.winvistatips.com/disable-automatic-restart-T84.html===========================================================
BCCode: 0x0000007f with the parameter 00000008 7f usually means a hardware problem.
Have you added a hardware or drivers updated recently? Check Control Panel - Windows
Updates to see if all drivers have been updated it just before what is going on has begun.For 7f - this could be a problem of material such as uncomfortable cards or memory, although it
are other causes. Power electric low could also lead to this. Use the above troubleshooting utilities
and below and when you get to the drivers and segments of memory see below then
go back troubleshooting if necessary.If a PC remove ALL power. Opening the case, remove and reinstall all memory cards and ALL
cable (try not just to close) on both ends if they are accessible and on the device ends if
No (remove the cables and the relocation of their aid to eliminate minor corrosion). On a laptop
on everything that can be done is to reinstall the memory.Notice the 08 (double fault) as 1st parameter means there are likely two causes. Do not forget
to update your drivers manually by using Windows updates only detects certified pilots and
Microsoft and the manufacturers are far behind in this process. Update the BIOS of the card NETWORK, WiFi, and
Display/video and other important factors.If a laptop or a PC, you will need to take a shop (not BestBuy or other BigBox stores) or
Support from the manufacturer of your system.--------------------------------------------------------------------------
BCCode: 7F 0x0000007F which is the same as 0x1000007F
This trap might be a bound trap (a trap the kernel is not allowed to capture) or a double foul (an error occurred during the processing of an earlier fault, which always results in a failure of the system).
Important info if you received a STOP Code
If you received a blue error screen, or a stop code, the computer stopped abruptly to protect against data loss. A hardware device, its driver or software might have caused this error. If your copy of Windows is shipped with your computer, contact your computer manufacturer. If you purchased Windows separately from your computer, Microsoft provides support. To find contact information for Microsoft or the manufacturer of your computer, Contact Support.If you have experience with computers and try to recover from this error, follow the steps in the Microsoft article solution STOP (blue screen) errors in Windows.
These actions could prevent a mistake like this does not happen:
- Download and install updates for your computer from Windows Update device drivers.
- Scan your computer for computer viruses.
- Check your hard drive for errors.
UNEXPECTED_KERNEL_MODE_TRAP parameters
The first parameter that is displayed on the blue screen indicates the number of trap.
The most common trap codes are the following:
0x00000000 or division by zero error, indicates that a DIV instruction is executed and the divisor is zero. Memory corruption, other hardware problems or software failures can cause this error.
0 x 00000004, or overflow, occurs when the processor executes a call to an interrupt handler when the overflow (OF) is flag set.
0x00000005, or limits check fault, indicates that the processor, then executing a BOUND instruction, determines that the operand exceeds the specified limits. A BOUND instruction ensures that a signed array index is within a certain range.
0 x 00000006 or Opcode not valid, indicates that the processor attempts to execute an invalid instruction. This error occurs generally when the instruction pointer is corrupted and point to the wrong address. The most common cause of this error is hardware memory corruption.
- 0x00000008 or Double fault, indicates that an exception occurs during a call to the previous exception handler. In general, two exceptions are handled in series. However, there are several exceptions that cannot be handled serially, and in this case, the processor signals a double fault. There are two common causes of a double fault:
- A kernel stack overflow. This overrun occurs when a cover page is hit, and the kernel tries to push a frame. Because there is no battery left, a stack overflow results, causing the double fault. If you think that this presentation has taken place, use ! thread to determine the limits of the stack, and then use KB (display Stack Backtrace) with an important parameter (for example, 100 KB) to display the full stack.
- A hardware problem.
0x00000001 - a system call - debugger
0 x 00000003 - a breakpoint in the debugger
0 x 00000007 - a statement of material with no present coprocessor coprocessor
0x0000000A - has corrupted Task State Segment
0x0000000B - access to a memory segment that was not present
0x0000000C - access to memory beyond the limits of a stack
0x0000000D - an exception not covered by another exception; a protection fault concerning violations of access to applications
If kv shows a taskGate, use the command .tss (display task State Segment) on the part before the colon.
If kv shows a frame, use the command .trap (trap display frame) to format the shading.
Otherwise, use the command .trap (trap Display frame) on the appropriate framework. (On x 86 platforms, this frame is associated with the procedure NT! KiTrap.)
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> Now I've just updated the BIOS and the nVIDIA and INTEL video drivers and it has not closed for about an hour, but I don't think I'm in the clear yet.
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I bought this second hand Toshiba A665-11z to see that when I'm connected to the PSU, the dough starts to load and then stops randomly load... after a few seconds he could come back, and sometimes it just stops loading completely.
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My laptop Toshiba Satellite A200 will stop randomly. First I thought, that the CPU is overheating, but its temperature is 50 degrees (Celsius), and it is good (I also change the fan). But my ATI radeon HD2600 graphics card has 50 degrees too and that's a too high temperature for nothing to do.
Where could be the problem? What is the temperature of my gpu of closing?
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Sometimes when I turn on my computer, the temperature of the GPU is only 30 degrees
I have a dualboot XP and Windows 7. When I turn on XP, the computer shuts down when booting, when I turn on Windows 7, it's not stop immediatelyHey,.
> First I thought, that the CPU is overheating, but his temperature is 50 degrees (Celsius)
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Hi medis,.
Without an operating system it s not possible to update the BIOS. All updates of BIOS provided on the official website of Toshiba are windows, depending on whether you need an operating system running up-to-date BIOS.
To be honest I have don t think that the BIOS is the reason for this
The laptop is overheating or hardware malfunction s motherboard or the CPU
If it s just an overheating issue you can solve the problem yourself by cleaning radiator with a jet of compressed air to blow the dust from the cooling fans.
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Well, lately, my computer randomly stops after a while. For some reason, I can't activate it for 1 or 2 minutes when what is happening. I wonder, is this a battery problem? Or y at - it something worse than that?
Thanks in advance.
I put t think its a battery problem!
For me, it looks like an overheating problem.If the temperature rises to the critical level the laptop stops automatically to avoid overheating of the material!
You will have to wait until the temperature goes down and after about 5-10 minutes you could restart the laptop.I think the laptop overheats because cooling cool don t properly hardware modules. Because of the dust and debris inside the laptop don't twist not fans with maximum performance and this leads to a higher temperature.
In my opinion, you should try to clean the fans using a jet of compressed air!
Most computer dealers offer these professional tools.Best regards
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My laptop has had random stops without warning. It stops just completely out of nowhere. I noticed that my system hangs as well lately, but I don't know if it is part of the same problem. For example, Firefox would work fine, but when I click on anything either on the taskbar, the taskbar crashes. Meanwhile, Firefox continues at a normal speed. This only happens randomly. I tried the antivirus, spyware scans, disk defragmentation, and CCleaner scans (may be others I'm not remember). I tried to run without the battery to see if that might be the problem, but after 20 minutes of use it stops again. I got it running for three days with no stops, but other days, it stops every 15 minutes. I tried to leave off the computer for the night to be sure that it wasn't just an overheating of long use, but still it happened. He felt hot, and everything seems clean on the inside. I am running:
Windows Vista Edition Home Premium
Service Pack 1
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Memory: 1.00 GB
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Hello!
I agree with Akuma. To me it looks like overheating issue too because normally the laptop stops due to a higher internal temperature. This protects the material. Otherwise, the material will be damaged.
To clean the laptop, you can use compressed air jet. This could blow the dust from the cooling fans and therefore you should not disassemble the laptop.
Compressed air spray is very cheap and you can get it from every computer store.Also if you have installed a non-Toshiba display driver, you must remove it. These drivers don't have protection against overheating and not designed for the mobile graphic display cards.
Then please download and install the Toshiba page display driver.Good bye
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XP SP3 - laptop now randomly shut
I installed XP SP3 now my computer hp laptop with processor intel centrino duo stops randomly - is there a solution for this?
I have no idea why these random reboots are producing, but I can tell you that SP3 is not responsible for them. If you could not start at all or could only start in Safe Mode, maybe, but this is not the case.
Tell the shop, you want to do a clean install of Windows, get the computer fully patched to Windows Update (including SP3) and Avast installed. Does NOT accept the computer, unless they have done all this and you have used the computer online to shop for an hour or two and are convinced that everything is OK.
If they give you any gruff or want to charge more money, contact your credit card company and dispute the initial charges. Also file a complaint with your local Better Business Bureau.
If the store is Geek Squad, more power to you.
PS: Free unlimited installation and compatibility for WinXP SP3 support was available since April 14, 2008 to May 2009. This support will cost you 59 US$ per incident now. Yet another reason the store should take care of this for you.
Less common trap codes are:
For other numbers of trap, see an Intel architecture manual.
Cause
A double fault can occur when the kernel stack overflows. This overflow occurs if multiple drivers are attached to the same battery. For example, if two file system filter drivers are associated to the same stack and then again the recursively of file system, the capacity of the battery.
Resolution
If this extension is not sufficient, use the debugger kv (display Stack Trace) command.
After using one of these commands, reuse kv to display the new battery.
Troubleshooting: If you have recently added the material to the computer, remove to see if the error recurs. If the hardware failure existing, remove or replace the faulty component. Run the diagnostics of material that does not have the system manufacturer supplies to determine which hardware component.
The scanner memory is particularly important. Faulty or incompatible memory can cause this bug check. For more information on these procedures, see the manual of your computer. Check that all the cards in the computer are well calibrated. Use an ink eraser or electrical contact treatment, available in electronic supply stores, to ensure the adapter card contacts are clean.
If the error appears on a newly installed system, check the availability of updates for BIOS, SCSI, or card network controller. These updates are generally available on the Web site or the hardware manufacturer BBS.
Check that all hard disks, controllers, hard drive and the SCSI adapters are compatible with the installed version of Windows. For example, you can get information about compatibility with Windows 7 in the Windows 7 Compatibility Center.
If the error occurred after the installation of a new or updated device driver, you should remove or replace the driver. If, in this circumstance, the error occurs during the startup sequence and the system partition is formatted with NTFS, you may be able to use Safe Mode to rename or to delete the faulty driver. If the driver is used as part of the start-up procedure of the system Safe Mode, you must start the computer by using the Recovery Console in order to access the file.
Also to restart your computer and press F8 to character-based menu that displays the choice of operating system. In the menu of Advanced Options , select the last known good Configuration option. This option is most effective when you add a single driver or service at a time.
Overclocking (setting of the CPU to run at a speed higher than the nominal specification) can cause this error. If you have overclocked to the computer that is experiencing the error, return the CPU to default clock speed setting.
Check the system log in Event Viewer for additional error messages that might help identify the device or driver that generated the error. You can also disable caching memory BIOS to try to resolve the problem.
If you have encountered this error during the upgrade to a new version of the Windows operating system, the error can be caused by a device driver, system service, an anti-virus or a backup tool that is not compatible with the new version. If possible, remove all third-party device drivers and system services and disable all antivirus before upgrade you. Contact the software manufacturer for updates of these tools. Also, make sure that you have installed the latest Windows Service Pack.
Finally, if all of the steps above do not resolve the error, take the system motherboard to a repair for the diagnostic facility. A crack, a scratched trace, or a defective component on the motherboard can also cause this error.
BCCode: 7F 0x0000007F which is the same as 0x1000007F<-- read="" this="">-->
* 1304.html http://www.faultwire.com/solutions-fatal_error/Run-a-System-diagnostic-Utility-supplied-by-your-0x1000007F-
===========================================================
It's my generic how updates of appropriate driver: (updating the video/display driver and BIOS)
This utility, it is easy see which versions are loaded: run DriverView - set the VIEW to hide
Microsoft drivers - update those without drain in their names (and BIOS and chipset).
-Free - DriverView utility displays the list of all device drivers currently loaded on your system.
For each driver in the list, additional useful information is displayed: load address of the driver,
Description, version, product name, company that created the driver and more.
http://www.NirSoft.NET/utils/DriverView.html
For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
Control Panel - device - Graphics Manager - note the brand and complete model
your video card - double - tab of the driver - write version information. Now click on
Driver update (this can do nothing as MS is far behind the certification of drivers) - then right
Click on - uninstall - REBOOT it will refresh the driver stack.
Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
with their own software and drivers and all other main drivers that you have.
Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
BIOS, Chipset and software updates on the site of the manufacturer of the system here.)
Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
each installation.
Always check in the Device Manager - drivers tab to be sure the version you actually install
presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
in particular that) so to install a driver - reboot - check that it is installed and repeat as
necessary.
Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
manually by model.
Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm
Windows 8/8.1 - hardware and drivers
http://Windows.Microsoft.com/en-us/Windows/hardware-drivers-help#hardware-drivers-help=Windows-8
Windows 8/8.1 - Why Windows is not find my device?
http://Windows.Microsoft.com/en-us/Windows-8/why-isn ' t-windows-conclusion-device
Windows 8/8.1 - what happens if a device is not installed correctly
http://Windows.Microsoft.com/en-us/Windows-8/what-device-isn ' t-installed-correctly
========================================================
Windows 8/8.1 includes special discount methods (keep files and settings) or a reset
(new installation remove all).
How to restore, refresh or reset your PC (Windows 8/8.1)
http://Windows.Microsoft.com/en-us/Windows-8/restore-refresh-reset-PC
How to update Windows 8 & 8.1
http://www.eightforums.com/tutorials/2293-refresh-Windows-8-a.html
How to reset Windows 8 & 8.1
http://www.eightforums.com/tutorials/2302-reset-Windows-8-a.html
If you need a USB Flash Drive recovery or other methods:
How to create a recovery USB in Windows 8 & 8.1
http://www.eightforums.com/tutorials/5132-recovery-drive-create-USB-flash-drive-Windows-8-a.html
How to start on the "System Recovery Options" in Windows 8 & 8.1
http://www.eightforums.com/tutorials/2269-system-recovery-options-boot-Windows-8-a.html
Boot to the tip "Startup parameters" in Windows 8 & 8.1
http://www.eightforums.com/tutorials/4924-advanced-startup-settings-boot-Windows-8-a.html
--------------------------------------------------------------------------------------
Tests of memory intercept all errors such as memory do not match (possible even for sticks
seemingly identical) and when the faster memory is placed in system behind the slower memory.
So it is best to Exchange also sticks in and out to check for those, even if all the tests of memory do not
show a problem.
To test the RAM here control - run 4 + hours or so.<-- best="">-->
www.memtest.org
For the Windows Memory Diagnostic tool.
WinKEY + W - type in the search-> memory box - find the top Memory Diagnostics tool
list - and follow the prompts.
Windows Vista: How to scan / test your memory with Windows Vista memory or RAM
Diagnostic tool
http://www.shivaranjan.com/2007/11/01/Windows-Vista-how-to-scan-test-your-RAM-or-memory-with-Windows-Vista-memory-diagnostic-tool/
How to run the diagnostic tool for memory Windows 7 (and 8) - in Windows 8 the
the name is "Windows Memory Diagnostic".
http://www.SevenForums.com/tutorials/715-memory-diagnostics-tool.html
======================================================
After doing ALL the updates you can and if the problem persists, run DriverVerifier.
(Remember to use the methods Windows 8 posted at the top of the first answer above).
Driver Verifier can help find some BSOD problems:
Using Driver Verifier to identify issues with Windows drivers for users advanced
http://support.Microsoft.com/kb/244617
How to solve the problems of driver in Windows Vista or 7.
http://www.WinVistaClub.com/T79.html
Using Driver Verifier
http://msdn.Microsoft.com/en-us/library/ff554113 (v = VS. 85) .aspx
How to use Windows drivers check Manager to solve problems and identify the Driver questions
http://www.YouTube.com/watch?v=_VwIDD9xngM
Driver Verifier
http://www.techsupportforum.com/2110308-POST3.html
Using Driver Verifier
http://www.faultwire.com/solutions/using_driver_verifier.php
How to use Windows drivers check Manager to solve problems and identify the Driver questions
http://www.YouTube.com/watch?v=_VwIDD9xngM
You can disable the driver verifier
http://support.Microsoft.com/kb/244617
WINDOWS key + X - RUN - type-> auditor/reset press ENTER to disable
BlueScreenView lets you know if there is a driver specified in the error message. Also check with
MyEventViewer at the blue screen.
If DriverVerifier creates a minidump upload it and post the link here so we can analyze.
I hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
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