laptop stuck at clear blue screen without a mouse

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• Windows 8 HP laptop blocked on clear blue screen after auto repair.

  My younger brother, who has a laptop HP in Windows 8, told me recently that her computer was broken. I turned it on and it works normally with loading points and logo of HP that move in a circle. Then after a few minutes, a brief blue screen appears with a frowny face and a message that says: "your PC has encountered a problem and needs to restart." We are only collecting the error information, and then we'll restart for you. "After that it shows that for about two seconds it goes back to the HP screen where it says now auto repair. Then it goes to a black screen blank, followed by a white light blue screen with which I can see get around and see the mouse. I tried pressing all the buttons I could think of, all the 'F', control + alt + delete, etc, but I can't really start up where it can connect. Any help would be appreciated, thanks in advance.

  Hello

  Check with HP support or a real computer store (that makes its own service in the workshop).

  HP support/troubleshooting & drivers
  http://welcome.HP.com/country/us/en/support.html

  Contact HP
  http://welcome.HP.com/country/us/en/contact_us.html

  HP forums
  http://h30434.www3.HP.com/PSG/

  ====================================================

  Crashes Windows or freezes
  http://support.Microsoft.com/kb/2681286

  You can start safe mode?

  Start settings for Windows (including safe mode)
  http://Windows.Microsoft.com/en-us/Windows-8/Windows-startup-settings-safe-mode

  Error: Windows could not start. A recent hardware or software change might have
  problem after installing Windows updates
  https://support.Microsoft.com/kb/2674065

  Try to run the auto repair: (can be run from a Windows disk if necessary)

  How to run a repair 'automatic' to solve the problems of Windows 8 start
  http://www.eightforums.com/tutorials/2843-automatic-repair-run-Windows-8-a.html

  ======================================================

  If necessary:

  How to start on the "System Recovery Options" in Windows 8
  http://www.eightforums.com/tutorials/2269-system-recovery-options-boot-Windows-8-a.html

  Try to do a "Refresh your PC without affecting your files" (or modification of your personal data
  settings) or even a restore.

  Windows 8 includes special discount methods (keep files and settings) or a reset
  (new installation remove all).

  How to restore, refresh or reset your PC
  http://Windows.Microsoft.com/en-us/Windows-8/restore-refresh-reset-PC

  How to create a system image to refresh your PC in Windows 8
  http://support.Microsoft.com/kb/2748351

  How to update Windows 8
  http://www.eightforums.com/tutorials/2293-refresh-Windows-8-a.html

  How to reset Windows 8
  http://www.eightforums.com/tutorials/2302-reset-Windows-8-a.html

  If you need a repair disc:

  Create a system repair disc
  http://Windows.Microsoft.com/en-us/Windows7/create-a-system-repair-disc

  How to create a "system repair disc" (CD/DVD) in Windows 8
  http://www.eightforums.com/tutorials/2855-system-repair-disc-create-Windows-8-a.html

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• I tried to connect wifi with my laptop, including wireless I use for a month now, but shows only 2 blue screens without the world down on the right, and he said "unidentified network".

  "Unidentified network".

  Hello, today I tried to connect to my friends wifi with my laptop, including wireless I use it for a month now and its impossible! Down right it shows only 2 blue screens without the World Cup, and he said "unidentified network"! I tried several solutions, I found online as 'install the protocols Internet 4 and 6', make sure that I have the ip auto get same restore point system and safe mode with network! Nothing works... my friend connects with his laptop and I can connect with my smartphone, except my laptop! I have windows vista... Please help me thanks

  Go to: Control Panel, Manager of Devic, adapters to extend your network, click with the right button on your wireless network and click on uninstall.

  Do not put a check in the box: remove the software driver for this device.

  Restart your computer and Windows will install your wireless network.

  If the problem persists, see if your computer manufacturer has an updated driver.

  These articles may help:

  http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows

  http://support.Microsoft.com/kb/313242

• my laptop do not stop proprly .when I do stop my laptop to come in blue screen so how do slove this problem?

  my laptop do not stop proprly .when I do stop my laptop to come in blue screen so how do slove this problem?

  You have an external equipment attached and turned on when stopping?

  All applications are closed before attempting to stop?

  Try to do a clean boot:

  http://support.Microsoft.com/kb/331796

  I would also make sure that all the drivers for hardware and software updates have been applied.

  How long have you been experiencing this problem?

  Have you installed a new hardware or software since you started facing this problem?

  Also perform the following operations:

  Check your hard drive for errors:

  Click Start

  Type: CMD, according to the results, right-click CMD

  Click on "Run as Administrator"

  At the command prompt, type: chkdsk /f /r

  When you restart your system, your computer will be scanned for errors and will try to correct them.

  then

  Click Start
  Type: CMD, according to the results, right-click CMD
  Click on "Run as Administrator"
  At the command prompt, type: sfc/scannow

  This will check for any breach of integrity

  Restart your system

  ----------------------------------

  You can create a new user account and see if the problem exists when you try to stop this user account.

• My laptop stops with a blue screen

  Hello
  I'm french.

  My computer randomly with a blue screen stop.
  The error is BCCode: 3B

  It reboot.

  Hello

  Can you give us more details please?
  What laptop you have exactly? What operating system you are using? Have you already searched here in the forum to find answers?
  What is the exact code of BSOD?

  I think that without this information, we can t help you but generally it of still worth a try to reinstall Windows with Toshiba recovery disc. ;)

• Critics of the process is dead stuck on 100% (blue screen)

  Hello

  Can someone help me?
  My laptop has been in a blue screen saying:
  " :(
  Your PC has encountered a problem and needs to restart. We just collect some error information and them we will deliver for you.
  (100% complete) »
  He's stuck on 100% for the last 3 hours or more.
  I already tried safe mode too and still does not work.

  Sorry and thank you.

  My laptop is already fixed, thanks for help.

• Re: L635 - 10 p - stuck with the blue screen and system repair

  I'm stuck with black repair screen of windows startup with the able to move mouse cursor. The normal windows startup ends with a blue screen:
  "unmountable boot volume".

  Unfortunately, there is no recovery disk. hope someone can help me here,

  1. how to operate again?

  2. How can I get the files in the desktop?

  Jin

  > I'm stuck with black repair screen of windows startup with the able to move mouse cursor.
  > Normal windows startup ends with a blue screen:
  > "unmountable boot volume".

  How did you start problem start? I mean if you have installed any driver or application or smth like that... In your place, I would like to reinstall Os than to try to fix it.

  > How can I get the files in the desktop?

  If you have important files smth on your hard drive, you can use Windows live cd to move them to a usb drive.
  By the way, have you tried to enter safe mode?

• Satellite L635 - 10 p - stuck with the blue screen and system repair

  Help!

  I have a satellite L635 - 10 p with Windows 7. Windows does not load, get blue screen after the colorful glow 4, windows icon bug. Safe mode, also causing blue screen
  Repair of the system is stuck in a black screen with cursor mobile (white arrow).

  Have no recovery disk. He lost. lost.

  Please notify:

  1. How can I get the data, the document from the desktop files?
  2. how to solve this problem?

  thanx

  Hello

  > 1. How can I get the data, the document from the desktop files?
  Usually from the backup that you created.
  If you don t have a backup, try Ubuntu Live CD as the previous user has written or remove the HARD disk to put it in a box external HARD disk. You can also access the data.

  > 2. How to solve this problem?
  If safe mode also shows a blue screen, it seems that it s something wrong with installing Windows, then try a Toshiba Recovery disk recovery facility.

• Laptop HP - af101nh 15: blue screen HP for laptop - 15 af101nh 10 of Windows (64-bit)

  16/09/25-00:04
  Product name: HP notebook - af101nh 15
  Operating system: Microsoft Windows 10 (64-bit)
  T.Forum!
  My laptop sometimes unexpected Blue Screen of Death error message:
   
  SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
   
  %System% bcmvwl64.sys order-DRIVERS-bcmvwl64.sys
   
  I ask for help to resolve.
  Hello.
  Joco60

  Hello

  Try reinstalling the driver lan wireless Broadcom on the following link.

  http://ftp.HP.com/pub/SoftPaq/sp74501-75000/sp74654.exe

  Kind regards

  DP - K

• Laptop computer displays a blue screen error about corrupt or missing files in Vista

  went to get on my laptop and all I have is a blue screen and a mess that says missing or corrupt

  It's Windows vista and it doesn't have me send a boot drive

   

  Restore point:

  Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

  Try a restore of the system once, to choose a Restore Point prior to your problem...

  Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

   

  If restore work not and you do not have a Vista DVD from Microsoft, do a repair disc to do a Startup Repair:

  Download the ISO on the link provided and make a record of repair time it starts.

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

  When you have changed that, insert the Bootable disk you did in the drive and reboot.

  http://www.bleepingcomputer.com/tutorials/tutorial148.html

  Link above shows what the process looks like and a manual, it load the repair options.

  NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.

  Read all the info on the website on how to create and use:

  http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

  ISO Burner:http://www.snapfiles.com/get/active-isoburner.html

  It's a very good Vista startup repair disk.

  You can do a system restart tool, system, etc it restore.

  It is NOT a disc of resettlement.

  And the 32-bit is what normally comes on a computer, unless 64-bit.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Vista recovery media obtain and/or use the Partition Recovery Vista on your computer to the factory settings .

  There is no Vista free download legal available.

  Contact your computer manufacturer and ask them to send a recovery disk/s Vista set.

  Normally, they do this for a cost of $ small.

  In addition, ask them if you have a recovery Partition on your computer/laptop to restore it to factory settings.

  See if a manual provided with the computer or go to the manufacturer's website, email or you can call for information on how to make a recovery.

  Normally, you have to press F10 or F11 at startup to start the recovery process...

  Another way I've seen on some models is press F8 and go to a list of startup options, and launch a recovery of standards of plant with it, by selecting the repair option.

  Also ask them if it is possible to do the recovery disk/s for the recovery Partition in case of a system Crash or hard drive failure.

  They will tell you how to do this.

  Every computer manufacturer has their own way of making recovery disk/s.

  Or borrow a good Microsoft Vista DVD (not Dell, HP, etc).
  A good Vista DVD contains all versions of Vista.
  The product key determines which version of Vista is installed.

  There are 2 disks of Vista: one for 32-bit operating system, and one for 64-bit operating system.

  If install a cleaning is required with a good DVD of Vista (not HP, Dell recovery disks):

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu

  http://support.Microsoft.com/default.aspx/KB/918884

  MS advice on the conduct of clean install.

  http://www.theeldergeekvista.com/vista_clean_installation.htm

  A tutorial on the use of a clean install

  http://www.winsupersite.com/showcase/winvista_install_03.asp

  Super Guide Windows Vista Installation

  After installation > go to the website of the manufacturer of your computer/notebook > drivers and downloads Section > key in your model number > get latest Vista drivers for it > download/install them.

  See you soon.

  Mick Murphy - Microsoft partner

• Laptop stuck on "Starting Windows" screen

  So, this afternoon, I tried to start my laptop HPG42-373, and it got stuck on "Starting Windows" screen. I ran tests of memory at startup and primary HD, in which startup failed, and primary HD came out with this: "hard disk 1 (303) Quick '. What can I do to solve this problem, if anything, or just to save what I can from my old files?

  Hello

  303 error code is a disk failure short self-test and would indicate that hard is defective and must be replaced.  This is also consistent with the question of commissioning.

  If your laptop is still under warranty, contact HP and arrange for the disk replaced - you can check the status of your warranty here.

  If you live in the United States, contact HP here.

  If you are in another part of the world, begin here.

  If you are out of warranty and would like a guide to replacing the hard drive yourself, let me know.

  ************************************

  Concerning access to the data on this HARD drive, here are some options you can try.

  1. one possible way to try to recover your files from a disk non-boot is to follow the process described in the link below.  The CD of the Ubuntu operating system you create can launched from the CD alone (IE it doesn't have to be installed on the hard drive) and I've often found to successfully extract data even a hard failure.  When you created the CD, follow the instructions and see if you can save your existing files. 

  http://www.howtogeek.com/HOWTO/Windows-Vista/use-Ubuntu-Live-CD-to-backup-files-from-your-dead-Windo...

  2 another option would be to remove the drive HARD, place it in an external enclosure - is an example of the link below - connect to another PC and see if you can access your files.

  External 2.5 HARD drive caddy ".

  Kind regards

  DP - K

• Windows 7 stuck on the blue screen when I try to update of Skype.

  I have the HP - Pavilion g7 Notebook and have not had any problems until I was getting a blue screen of death after that update of Skype, but I have on my computer. I had to do a system recovery several times until I discovered that it's a problem apparently caused by Skype, now Skype wants to update again and windows7 doesn't like it at all, the machine crashes again. Last resort, I downloaded an old verson of Skype that works very well, but long term does not solve the problem.  If there is a fix what's not got any suggestions for Skype, for that to be resolved. The only thing I hear it might be related to a driver that has not been updated.  What can I do?

  Thanks in advance

  Countryfairy

  Hi again. I finally found this solution only took me 3 days. All because the left hand is not the right hand. You must ensure that you have install the driver of camera from microsoft: 6.1.7601.18208

  I found this by installing a driver from windows update when you access the properties of the camera. Hope this helps everyone. So far, I've found many users with the same problem, but do not see a single post with a solution that works. Good luck to all.

• My laptop seems to restart blue screen, and then stop automatically... once again.

  My dell inspiron N4010 intel core i5 inside, Ram 2 GB, ATI mobility Radeon HD 4570, appears blue screen and reboot... then reported any problem as follows. I am running Window 7 32 bit recently installed service Pack 1 (this is perhaps a cause? but I experienced blue screen before that). What could I note, it always happened all of a sudden if I click on a video newly downloaded (with IDM) from any site (youtube, daily motion?). Maybe a virus...? but I use active. Kaspersky antivirus 2011. I encountered this problem so many times (more than 6 times of crshes) I'm totally out of it... What I would do!

  Please help me if you can!

  Windows has recovered from an unexpected shutdown.

  Windows can check online for a solution to the problem...

  Signature of the problem:
  Problem event name: BlueScreen
  OS version: 6.1.7601.2.1.0.256.1
  Locale ID: 1033

  More information about the problem:
  BCCode: 1000008e
  BCP1: C0000005
  BCP2: 00000000
  BCP3: C6BD4E44
  BCP4: 00000000
  OS version: 6_1_7601
  Service Pack: 1_0
  Product: 256_1

  Files helping to describe the problem:
  C:\Windows\Minidump\110510-23103-01.dmp
  C:\Users\Instinct Wn\AppData\Local\Temp\WER-46753-0.sysdata.xml

  Read our privacy statement online:
  http://go.Microsoft.com/fwlink/?LinkId=104288&clcid=0x0409

  If the online privacy statement is not available, please read our offline privacy statement:
  C:\Windows\system32\en-US\erofflps.txt

  
  

  Before I had installed Windows 7 service pack 1 , error as follows.

  Signature of the problem:
  Problem event name: BlueScreen
  The system version: 6.1.7600.2.0.0.256.1
  Locale ID: 1033

  More information about the problem:
  BCCode: 131
  BCP1: 00000002
  BCP2: 00000032
  BCP3: 00000000
  BCP4: 00000000
  OS version: 6_1_7600
  Service Pack: 0_0
  Product: 256_1

  Files helping to describe the problem:
  C:\Windows\Minidump\102410-17986-01.dmp
  C:\Users\Instinct Wn\AppData\Local\Temp\WER-53757-0.sysdata.xml

  Read our privacy statement online:
  http://go.Microsoft.com/fwlink/?LinkId=104288&clcid=0x0409

  If the online privacy statement is not available, please read our offline privacy statement:
  C:\Windows\system32\en-US\erofflps.txt

  Hello

  your old ATI Catalyst driver is the cause of the crash:

  KERNEL_MODE_EXCEPTION_NOT_HANDLED_M(1000008E), {c0000005 error checking

  Probably caused by: atipmdag.sys

  Image path: \SystemRoot\system32\DRIVERS\atipmdag.sys
  Image name: atipmdag.sys
  Timestamp: Thu Jan 22 14:44:57 2010

  Update to the latest version of the ATI Catalyst driver.

  "A programmer is just a tool that converts the caffeine in code" Deputy CLIP - http://www.winvistaside.de/

• blue screen without interruption of the second processor

  After installing the update of definition for Windows Defender - KB915597 (definition 1.99.567.0) I started having a blue screen saying a clock interrupt was not received second processor. What should do?

  Hmm, yer this is true AM2 is quite obsolete. Although some motherboards can support AM3 with an update of the BIOS.

  Probably better to get AM3 if you want AMD. BUT you may also get different ram so

• System restore problems - I reboot and press F11, then past recovery mode and load the files then it just goes to the blue screen and a mouse cursor? help please?

  I recently had to restore my HP DV5-1015ea.

  When I turned on the laptop first he loaded everything up and again requested name and language settings user etc.
  Once I did all that he began the normal loading then it came with something error message root I don't remember.
  Now, I try and restart and load windows in black screen, then goes to the blue screen with a cursor and then is that you can do anything else
  someone please help schools starting soon

  Hi Tippumukhtar,

  ·         What is the exact error message or error code?

  ·         Remember to make changes on the computer before the show?

  If you try to restore to factory on your computer then you may have to contact the HP Support for assistance on the issue.

  HP support

  Hope this information helps.