Laptop will not connect to Deskjet3070A

Hello

Can someone help me please?

I'm trying to set up my printer wireless to parents.

It used to work fine until they have had a few problems with the wifi and their provider changed something in their router.

Now, the computer more connects to the printer.

I tried everything, everything solve the programs, but nothing does.

The printer indicates that it is connected (to the same network as the laptop), but when I want to change the USB of the computer Wi - Fi says it does not find the printer.

I tried to change the SSID password, MAC filtering, disable antivirus, firewall... nothing works...

I'm getting desperate here, please help!

Thank you!

Martine

Thanks to you two, but I managed to fix it myself.

I discovered that the internet provider enabled AP isolation in the router settings.

When I have that turned off the laptop was able to see the printer.

Thanks again!

Tags: HP Printers

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