Laptop will not connect to the printer

Hello.. I tried several of the suggestions in this area, but none seems not to work. I have problems with the laptop (HP Pavilion) running vista 64-bit. The main computer which is where the printer and modem are connected is on vista 32 bit. I thought it was a problem of... downloaded driver download drivers 64 bits to LEXMARK (p4350). Downloads, starts the process of intstallation, she can never finish the installation as iI comes to a point where I change the local port to the printer-name of computer name... Then, he goes in the wizard and asks the printer... It does not appear in the list, and I try to go in the C\drivers\folder. (ect.) where the new download is installed. Always get the .inf file cannot find... I still see that the printer in the network-it just keeps giving me the error... The server for the lexmark no has not the correct driver... takes back me to the previous step... It's driving me crazy... have spent countless hours trying to understand. any help?

Hi sandielez3

You can download and install the firmware update and then reinstall the printer with the driver Windows Vista driver.

Before you install the driver, please uninstall the driver exist.

Remove the printer

1. click on the "Start" button, type PRINTERS in the start search box and press ENTER.

2. find the icons that are associated with the printer, and then remove them.

3. right click on the blank part of the window and choose "Run as Administrator"-> "Server Properties".

4. on the tab drivers, select the printer listed and click Remove. Please, select Remove driver and driver package.

5. open the start menu, enter APPWIZ. CPL in the search box and press ENTER to launch the "programs and features".

6. try to remove all related printer software.

Reinstall the driver. After that, follow the steps below.

Add a shared printer

1. click on start, click on Control Panel and double-click Printers.

2. the keyboard, press Alt, and then click the file-> run as administrator-> add printer.

When the UAC window appears, click on continue to go.

3. Select "add a local printer.

4. Select create a new port ". Select "Local Port" as the port type.

5. in the "Enter a port name" box, type the address in the following format.

\\[IP address of the host computer]------[the share name of the printer]

And then click Next.

6. follow the instructions to complete the installation. During the installation, when you lorsque vous etes are invited to choose a good driver; Click the "disk".

7. navigate to the file .inf. click OK.

8. wait until the process ends.

If the problem persists, the driver may not work with shared printers. I suggest you contact Lexmark technical support and confirm if there is a problem in their drivers.

http://www.Lexmark.com/Lexmark/sequentialem/home/0, 6959, 204816596_689444666_0_en, 00.html

Please visit these links to learn more:

http://Windows.Microsoft.com/en-us/Windows-Vista/install-a-printer-on-a-home-network

http://Windows.Microsoft.com/en-us/Windows-Vista/setting-up-a-home-network

http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-network-printer-problems

http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

After back and let us know if it helped to solve your problem.

Thank you and best regards,

R uma - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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