Laser Jet 2430tn Cup page borders

Hello everyone,

I have problems with hp2430tn printer in our society. We have a few microsoft excel spreadsheets. These worksheets are pretty high and wide, and when printing, it is very low margin on each side of the paper (classic A4 format). And that's the caveat. Previous printer (which is currently broken and awaiting repair) printed these spreadsheest perfectly, but was replaced by 2430tn temporary. current printer is unable to print one side of the page and the edge, and a part of the first column (when printing in landscape layout) or last row (when printing in portrait layout) is generally absent. In other words, it is cut. Ironically, when I look at print layout in excel, all parts of the worksheet is present and it seems OK.

I crossed several times printing options and have not found anything that could be the cause of this behavior. Moreover, I haven't found yet this printer hardware margins, so I can't say if papers are printed this way (part of the page is cut as indicated above), due to physical printer limitations or due to the improper installation.

We use Windows 7 64-bit SP1 and this particular printer uses the HP Universal print driver. Behavior is the same no matter what type of driver is used (PCL5 or PCL6).

Thanks in advance for any idea what could be wrong here.

SZ

According to the manual LaserJet 2400 Series User Guide (see http://h10032.www1.hp.com/ctg/Manual/c00224567.pdf ), your printer has a "set of registration: function

Tags: HP Printers

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