laser printer that keeps appearing as 'offline '.

Having a printer laser Samsung network (not wireless) guard appearing as 'offline' on my new computer Win 8 and I must add again (by adding the printer menu) before that it will work.  The network printer works fine on my xp and win 7 computers that are on the same home network.  The Win 8 printer Troubleshooter isn't able to help.  The router is a Netgear N600 dual band and the printer is a Samsung ML-2955ND. Any ideas?

Thank you

After several trials and errors, I have now the network printer works as it should.  I had to assign an IP address to the printer via the Netgear modem. You can do a Google search on the static IP configuration to see how it's done.   I then had to delete the printers (and TCP/IP ports) on the computer. Note: You need to remove all print documents that are in the queue before you can remove the ports.  Finally, I had to re - install the printer on the desktop to win 8.  What was going on, it was that the modem has been assigned different IP addresses in the order in which my different computers were lit.  As a result, sometimes the IP address of the printer into the computer network do not match the actual IP address.  This produced the message on my computer Win 8 - "Device is in offline mode", which was confusing.

Thanks to all who tried to help!

Tags: Windows

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