LaserJet 4200tn does not automatically load firmware

We have a Laserjet 4200tn. When you first turn it on, it displays "LOAD FILE AND RUN.  By trial and error, we discovered that if you press the arrow down to where it says 'Run' and click on the button check 3 times, the printer runs the firmware and loads of everything as it should. Printer works fine after that. But if he loses power or is cut, it is the same screen. We have tried to reload the firmware, but this did not help. Is there a way to tell him in the firmware to the firmware menu to run automatically at startup?  Thank you.

Thanks for the help, but the cold Reset wasn't even an option in the menu File and Execute Load.  After searching in the menu, I found an option that says something like "Set manual runmode. I arrow down to it and it I would change to Auto. After that, it works fine. Strange that this menu firmware is not really documented anywhere, even in the maintenance manual.  Thanks again.

Tags: HP Printers

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