LaserJet CP1025nw: My CP1025nw does not print envelope #10: gives an error "on paper" OS10.11.4 running

I can not print envelope #10: gives an error "on paper" OS10.11.4 running

Using a document separate from the Pages to the envelope size, tried several envelopes loading.

Hi @RonD3,

Thanks for joining the Forums of HP Support for a solution to your printing problem.

I understand that you use a color printer HP LaserJet Pro CP1025nw with a Mac OS X 10.11.4 El Capitan computer and you can not print on envelopes #10 because you get an "Out of Paper" error message I would like to help with that.

You want to make sure that you're using the envelopes recommended for laser printers only and that the envelopes are loaded correctly. The printer may not recognize the media which are not intended to be used with it. Here is a support document covering guidelines for loading and printing on envelopes - loading paper and envelopes for the HP LaserJet Pro CP1025nw color printer.

Here is the document of support for seeing the message "Out of Paper" when there is paper or envelopes in tray - "on paper" Error Message is displayed and the printer is not Pick Up or paper source.

Then I would like to reinstall the driver of HP with Apple Software Update. Here is a support document which can serve as a reference if necessary - install a printer Mac driver by using Apple Software Update.

Please let me know if that solves the problem, or if you need assistance.

Indeed, if this help you to achieve a solution please click the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

Thank you!

Tags: HP Printers

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