LaserJet M1217 nfw: error message (no string RO)

Salvation;

I'm new to this forum. I'm looking with the help of an expert.

I use laserjet printer on windows 8.1 nfw M1217 x 64 bit. my printer stop responding after I did a last update of the firmware (20150405) which displays an error message (no string RO).

My printer is connected as the printer network through a router (usb connection).

I've updated the software (LJM1130_M1210_MFP_Full_Solution) using the HP installation wizard and after restart windows and followed by updating the firmware of the printer using the installation wizard HP, all of a sudden without doing anything the software gaves a message ' disconnected printer and maybe it restarts or IP changed "while the printer was showing status programming. I didn't touch the printer for 3 hours and message was the same (programming), then I turned off the printer and restarted again, and I found this message (no string RO).

I think I enter the firmware udate issue although I did the meeting recommended using the HP Installation Wizard, I guess the firmware has not detected the problem before installing the firmware.

Unfortunetly my warranty period ended last year.

Any help would be gratful.

Hi suhail900,

Yes, I would like to try the update of the firmware again. He may not recognize the printer much. But the last resort would be to reset I sent you in the MP.

If the problem persists, please call our technical support at the 800-474-6836 for assistance. If you do not live in the United States / Canada region, please click the link below to get help from your region number.
http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

Thank you.

Tags: HP Printers

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